Ashford International

Address

Ashford International station
Station Road
Ashford
TN23 1EZ

For full accessibility information at Ashford International, view our accessibility info below.

0 Station updates

Accessibility

Accessible Booking Office Counter	Yes
Accessible Booking Office Counter Note: Counters can be raised or lowered to suit all customers
Induction Loop	Yes
Accessible Public Telephones	Yes
Accessible Public Telephones Note: Public telephones are not wheelchair accessible
Accessible Toilets	Yes
Accessible Toilets Note: Platforms- Available during staffing hours. This toilet is stoma friendly.
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: Category A. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.

Accessible Taxis	Yes
Accessible Taxis Note: Accessible taxis are available to book
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: These are located in the booking hall on the domestic side of the station. They are also located in the subway adjacent to the gateline on the international side of the station.
Impaired Mobility Set Down	Yes
Helpline Contact	Yes
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Opening Hours	Yes
Mon - Sun: 24 Hours
Staff Help Available	Yes
Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point by the gateline.

Station facilities

Atm Machine	Yes
Atm Machine Note: booking hall
Baby Change	Yes
Baby Change Note: Only available when staff present
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	Yes
Shops Note: newspapers
Station Buffet	Yes
Station Buffet Note: Coffee shops and Selecta vending machines
Telephones	Yes
Toilets	Yes
Toilets Note: Platforms - Available during staffing hours
Waiting Room	Yes
Waiting Room Note: on platform 1/2 there is a heated waiting room on platform 5/6 there is a heated waiting shelter The Station has a range of perch and standard height seating on all platforms.

Ticket buying & collection

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: On way in to access trains from Station Approach Rd side

Passenger services

Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	Yes
Ticket Gate	Yes
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021

Customer Help Points	Yes
Customer Help Points Note: On platforms 1/2 and 5/6. Also by gateline in the subway.

Car parking

Car parking	Yes

Name: Car Park A
Operator: APCOA Parking
Spaces: 166
Notes: