Ashtead

Address

Ashtead station
Woodfield Lane
Ashtead
KT21 2DR

Station staff availability

Station staff availability
Mon - Fri	05:30-00:00
Sat	06:50-00:00
Sun	07:30-00:00

For full accessibility information at Ashtead, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	6:40 AM to 8:00 PM
Sat:	7:50 AM to 2:25 PM
Sun:	9:10 AM to 4:45 PM

0 Station updates

Station details

Accessibility

Accessible Booking Office Counter	Yes
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	No
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: This is a Category B1 station: Step-free access to platforms. Interchange between platforms via level crossing. Step free access to coffee stall on platform 1 - limited times only. The Assistance Meeting Point is by the Ticket Office.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Impaired Mobility Set Down	Yes
Impaired Mobility Set Down Note: Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station
Helpline Contact	Yes
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 138 1016 Textphone - 0800 138 1018
Helpline Opening Hours	Yes
Mon - Sun: 24 Hours
Staff Help Available	Yes
Mon - Fri: 5:30 AM to 12:00 AM Sat: 6:50 AM to 12:00 AM Sun: 7:30 AM to 12:00 AM
Assisted Travel: Assistance can be pre booked up to two hours before departure by contacting Assisted Travel. If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival. Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by: Pressing the “emergency & assisted travel” button on a station Help Point Calling our Assisted Travel team on: 0800 138 1016 Texting us on: 0800 138 1018 Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Southern.

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	Yes
Telephones	Yes
Toilets	Yes
Waiting Room	No
Waiting Room Note: There is a heated waiting room located on Platforms 2/3 which has step-free access. The waiting room may only be open during staffed hours.

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes

Passenger services

Website: https://www.southernrailway.com/lostproperty
Lost Property Contact Available	Yes
Ticket Gate	Yes
Customer Services: Assistance can be provided via the help points, located on the platforms, at all times of the day.

Customer Help Points	Yes
Customer Help Points Note: The Assistance Meeting Point is by the Ticket Office.

Car parking

Car parking	Yes

Name: Station Car Park
Operator: APCOA Parking UK
Spaces: 240
Car Parking Contact Available: No
Phone number: 01895 262122
Website: https://www.apcoa.co.uk/southern/
Accessible Car Park Equipment: No
Accessible Spaces: 12
Accessible Spaces Note:

Free parking is offered to all Blue Badge holders.

Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.

Cycling

Cycle Storage Availability	Yes
Sheltered: No Spaces: 100 Type: Stands Location: The cycle stands are located in the car park. Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage Availability

Sheltered: No
Spaces: 100
Type: Stands
Location:

The cycle stands are located in the car park.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Please click the link for details regarding the rail replacement bus location.
Taxi Rank	No

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

General information

Station Operator: SN
Station Code: AHD

Staffing Level: partTime
CCTV: Yes

Live departures & arrivals for Ashtead

Departures

Arrivals

Live departures for Ashtead
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
00:16	Horsham		On time	n/a
00:23	Guildford		On time	n/a
22:32	Guildford Platform 2	2	On time	n/a
22:43	London Waterloo Platform 1	1	On time	n/a
22:57	Dorking Platform 2	2	On time
23:03	Dorking Platform 2	2	On time	n/a
23:11	London Waterloo Platform 1	1	On time	n/a
23:26	London Victoria via Hackbridge Platform 1	1	On time	n/a
23:29	Horsham Platform 2	2	On time	n/a
23:32	Guildford		On time	n/a

Live arrivals at Ashtead
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
00:16	London Victoria		On time	n/a
00:23	London Waterloo		On time	n/a
22:32	London Waterloo Platform 2	2	On time	n/a
22:43	Dorking Platform 1	1	On time	n/a
22:57	London Victoria Platform 2	2	On time
23:03	London Waterloo Platform 2	2	On time	n/a
23:11	Guildford Platform 1	1	On time	n/a
23:26	Dorking Platform 1	1	On time	n/a
23:29	London Victoria Platform 2	2	On time	n/a
23:32	London Waterloo		On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Ashtead

No timetables.

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