Chatham

Address

Chatham station
Railway Street
Chatham
ME4 6PN

Station staff availability

Station staff availability
Mon - Sun	24 Hours

For full accessibility information at Chatham, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:50-20:00
Sat:	06:20-20:00
Sun:	07:10-19:00

0 Station updates

Station details

The ladies & gents toilet on platform 1 is currently out of order.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes	There are standing height and wheelchair height ticket counters available.
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	In the booking hall
Accessible Toilets	Yes	Platform 1&2 - Available during staffing hours. This toilet is stoma friendly.
Step Free Access	Yes	Category A. This station has step free access to all platforms. There is step free access to the booking hall from Railway Street. There is step free access via lifts down to all platforms from the booking hall. If you are in need of assistance, you may request step free access towards London (Platform 1) from the car park and away from London (Platform 2) from the car park.
Impaired Mobility Set Down	Yes

Getting to and from the station
Accessible Taxis	Yes	Accessible taxis are available to book

Staff help
Staff Help Available	Yes	Mon - Sun: 24 Hours
Assisted Travel	Yes	Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.
Helpline Contact	Yes	0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Accessible Public Telephones	Yes	Public telephones are not wheelchair accessible

Station facilities

Atm Machine	Yes	Located on concourse
Baby Change	Yes	acessible toilet platform 2- Available during staffing hours
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Shops	Yes
Station Buffet	Yes	Buffet platform 1, Starbucks in booking hall and Selecta vending machines on platforms 1&2
Toilets	Yes	Platform 1 & 2 - Available during staffing hours
Waiting Room	Yes	There are heated waiting rooms on platform 1 and 2 - Only available up to 20:00
CCTV	Yes
Telephones	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Station front main entrance

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points	Yes	On platform

Car parking

Car parking	Yes
Name: Station Car Park Operator: APCOA Parking Spaces: 276 Notes: From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 Car Parking Contact Available: No Phone number: 0330 333 9232 Website: https://www.nationalrail.co.uk/ Note: From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 Accessible Car Park Equipment: No Accessible Spaces: 4 Accessible Spaces Note: Parking is free for disabled customers displaying a valid Blue Badge in any car parking space	Daily Charge: £7.70 Weekly Charge: £33.50 Monthly Charge: £117.70

Yes

Name: Station Car Park
Operator: APCOA Parking
Spaces: 276
Notes:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Car Parking Contact Available: No
Phone number: 0330 333 9232
Website: https://www.nationalrail.co.uk/
Note:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Accessible Car Park Equipment: No
Accessible Spaces: 4
Accessible Spaces Note:

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Daily Charge: £7.70
Weekly Charge: £33.50
Monthly Charge: £117.70

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 30 Type: Stands Location: downside car park Note: You may leave your cycle in the rack provided however you do so at your own risk.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 30
Type: Stands
Location:

downside car park

Note:

You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Bus stop B in the bus interchange, to the right of the station entrance
Taxi Rank	Yes	station forecourt
Bus Service	Yes	Information to plan your onward journey is available in a printable format here

General information

Staffing Level: Full Time
Station Operator: SE	Station Code: CTM

Live departures & arrivals for Chatham

Departures

Arrivals

Live departures for Chatham
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:40	London Bridge via Dartford & Woolwich Arsenal Platform 1	1	On time	n/a
06:50	London Victoria		On time
07:15	London Victoria		On time
07:28	London St Pancras (Intl)		On time
07:40	London Bridge via Dartford & Woolwich Arsenal		On time	n/a
08:02	London Victoria		On time

Live arrivals at Chatham
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:40	Gillingham (Kent) Platform 1	1	On time	n/a
06:50	Gillingham (Kent)		On time
07:15	Faversham		On time
07:28	Faversham		On time
07:40	Rainham (Kent)		On time	n/a
08:02	Ramsgate		On time

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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