Downham Market Train Station

All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

This is a Category B1 station: Step-free access to both platforms via separate entrances. Access between platforms via the street and a level crossing.

The Assistance Meeting Point is by the ticket office.

Located at the front of the station

If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

Trains calling at this station do not have on board staff. Alternatively, you can arrange assistance by:

• Pressing the “emergency & assisted travel” button on a station Help Point
• Calling our freephone number: 0800 058 2844
• Texting us on 0800 138 1018

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Great Northern.

For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:

• Phone - 0800 058 2844
• Textphone - 0800 138 1018

Toilet located on platform 1.

Toilets are available during staffed hours.

A heated waiting room is available on platforms 1 and 2 between 05:40 and 17:30.

Access to the waiting shelter on platform 1 is not step free.

Oyster cannot be used at this station.

The Assistance Meeting Point is by the ticket office.

Sheltered: No
Spaces: 24
Type: Stands
Location:

Located by the station entrance.

Cycles are left at owners risk. Abandoned cycles may be removed.

Please click the link for details regarding the rail replacement bus location.

A taxi rank is available at the front of the station.

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.