Greenwich

Address

Greenwich station
Greenwich High Road
Greenwich
SE10 8JQ

Station staff availability

Station staff availability
Mon - Fri	05:30-20:05
Sat	05:30-20:05
Sun	07:00-20:00

For full accessibility information at Greenwich, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	6:10 AM to 8:05 PM
Sat:	6:10 AM to 8:05 PM
Sun:	7:10 AM to 6:40 PM

0 Station updates

Station details

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	Yes
Accessible Public Telephones Note: Public telephones are not wheelchair accessible
Accessible Toilets	Yes
Accessible Toilets Note: Booking Hall- Available during staffing hours. This toilet is stoma friendly.
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 via ramp. Step free access to platform 2 via station entrance. Step free interchange via DLR lift to/from DLR subway. For stepped access between platforms go via station subway.

Accessible Taxis	Yes
Accessible Taxis Note: Accessible taxis are available to book
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: Booking hall
Impaired Mobility Set Down	Yes
Helpline Contact	Yes
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note: *Helpline closed on Christmas Day
Staff Help Available	Yes
Mon - Fri: 5:30 AM to 8:05 PM Sat: 5:30 AM to 8:05 PM Sun: 7:00 AM to 8:00 PM
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are no staff on the trains that call at this station that can assist.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

Station facilities

Atm Machine	Yes
Atm Machine Note: in booking hall
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	Yes
Shops Note: newspapers
Station Buffet	Yes
Station Buffet Note: Café and Selecta vending machines
Telephones	Yes
Toilets	Yes
Toilets Note: Booking Hall - Available during staffing hours
Waiting Room	No
Waiting Room Note: Unheated seating area in booking hall only available when staff are present

Ticket buying & collection

Travelcard: Zone 2/3
Oyster Pre Pay	Yes
Oyster Validator	Yes
Smartcard Issued	Yes
Smartcard Validator	Yes
Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: On way in to access trains from Greenwich High Road side of station

Passenger services

Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	Yes
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021

Customer Help Points	Yes
Customer Help Points Note: On platform

Car parking

Car parking	Yes

Name: Station Car Park
Operator: Southeastern
Spaces: 2
Car Parking Contact Available: No
Phone number: 0345 322 7021
Website: https://www.nationalrail.co.uk/
Accessible Car Park Equipment: No
Accessible Spaces: 1
Accessible Spaces Note:

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 6 Type: Stands Location: On Platform 2 - Turn right after exiting booking hall. Note: You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage Availability

Sheltered: Yes
Spaces: 6
Type: Stands
Location:

On Platform 2 - Turn right after exiting booking hall.

Note:

You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Towards Charlton: Bus stop N on Greenwich High Road (what 3 words: slices.renew.spared). Towards New Cross / London Bridge: Bus stop P on Greenwich High Road (what 3 words: suffice.cage.voter).
Taxi Rank	No

Location for Rail Replacement Services

Location For Rail Replacement Service Note:

Towards Charlton: Bus stop N on Greenwich High Road (what 3 words: slices.renew.spared).
Towards New Cross / London Bridge: Bus stop P on Greenwich High Road (what 3 words: suffice.cage.voter).

Taxi Rank

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

General information

Station Operator: SE
Station Code: GNW

Staffing Level: Full Time
CCTV: Yes

Live departures & arrivals for Greenwich

Departures

Arrivals

Live departures for Greenwich
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
16:27	Rainham (Kent) Platform 1	1	16:32 5 mins late	n/a
16:29	London Cannon Street Platform 2	2	On time
16:39	Slade Green Platform 1	1	On time
16:47	Luton Platform 2	2	On time	n/a
16:57	Rainham (Kent) Platform 1	1	On time	n/a
16:59	London Cannon Street Platform 2	2	On time
17:09	Slade Green		On time
17:17	Luton		On time	n/a
17:27	Rainham (Kent)		On time	n/a
17:29	London Cannon Street		On time	n/a

Live arrivals at Greenwich
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
16:27	Luton Platform 1	1	16:32 5 mins late	n/a
16:29	London Cannon Street Platform 2	2	On time
16:39	London Cannon Street Platform 1	1	On time
16:46	Rainham (Kent) Platform 2	2	On time	n/a
16:57	Luton Platform 1	1	On time	n/a
16:59	London Cannon Street Platform 2	2	On time
17:09	London Cannon Street		On time
17:16	Rainham (Kent)		On time	n/a
17:27	Luton		On time	n/a
17:29	London Cannon Street		On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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