Herne Hill

Address

Herne Hill station
Railton Road
Herne Hill
SE24 0JW

Ticket office

Mon - Fri:	6:10 AM to 7:50 PM
Sat:	6:10 AM to 7:50 PM
Sun:	8:10 AM to 5:50 PM

0 Station updates

Station details

General information

Station Operator: SE
Station Code: HNH

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Travelcard: Zone 2/3
Oyster Pre Pay	Yes
Oyster Validator	Yes
Smartcard Issued	Yes
Smartcard Validator	Yes
Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: On way in to access trains in the booking hall

Passenger services

Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	Yes
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021

Customer Help Points	Yes
Customer Help Points Note: On platform

Station facilities

Atm Machine	Yes
Baby Change	Yes
Baby Change Note: Platforms 1/2 & 3/4- Available during staffing hours
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	Yes
Shops Note: Homemade Ice Cream in the booking hall. Homewares shop next to the entrance.
Station Buffet	Yes
Station Buffet Note: Coffee shop in the booking hall also Coffee shop on platform 1/2 also Selecta vending machines the platforms
Telephones	No
Toilets	Yes
Toilets Note: Platforms 1/2 and 3/4 - Available during staffing hours
Waiting Room	No
Waiting Room Note: Heated waiting room on platforms 1/2 and 3/4 Only available when staff present

Car parking

Car parking	No

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 6 Type: Stands Location: front of station and subway Note: You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage Availability

Sheltered: Yes
Spaces: 6
Type: Stands
Location:

front of station and subway

Note:

You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Bus stop N on Dulwich Road (what 3 words: send.refers.gums)
Taxi Rank	No

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	Yes
Accessible Booking Office Counter Note: The counter can be raised or lowered to suit all users
Induction Loop	Yes
Accessible Public Telephones	Yes
Accessible Public Telephones Note: Public telephones are not wheelchair accessible
Accessible Toilets	Yes
Accessible Toilets Note: Platforms 1/2 & 3/4 - Available during staffing hours. This toilet is stoma friendly.
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: Category A. This station has step free access to all platforms - Step free access to booking hall via side entrance. Step free access to all platforms and interchange via lifts from subway. Stepped access to platforms via subway.

Accessible Taxis	Yes
Accessible Taxis Note: Accessible taxis are available to book
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: booking hall/ subway
Impaired Mobility Set Down	Yes
Impaired Mobility Set Down Note: Limited time parking and on public highway
Helpline Contact	Yes
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note: *Helpline closed on Christmas Day
Staff Help Available	Yes
Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

Live departures & arrivals for Herne Hill

Departures

Arrivals

Live departures for Herne Hill
Due	Destination	Expected	Usual Seat AvailabilityUsual seat availability	further details
05:08	London Victoria	On time	n/a	See details on departure to London Victoria
05:23	London Victoria	On time	n/a	See details on departure to London Victoria
05:35	Sutton (London) via Wimbledon	On time		See details on departure to Sutton (London) via Wimbledon
05:37	Orpington	On time		See details on departure to Orpington
05:50	Sutton (London)	On time		See details on departure to Sutton (London)

Live arrivals at Herne Hill
Due	Destination	Expected	Usual Seat AvailabilityUsual seat availability	further details
05:07	Swanley	On time	n/a	See details on departure to Swanley
05:22	Orpington	On time	n/a	See details on departure to Orpington
05:34	Luton	On time		See details on departure to Luton
05:36	London Victoria	On time		See details on departure to London Victoria
05:49	West Hampstead Thameslink	On time		See details on departure to West Hampstead Thameslink

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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Herne Hill

Address

Ticket office

Station details

Live departures & arrivals for Herne Hill

Usual seating availability