Hertford North Train Station

Address

Hertford North station
North Road
Hertford
SG14 1NB

Station staff availability

Station staff availability
Mon - Sun	24 Hours

For full accessibility information at Hertford North, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:40-19:00
Sat:	07:45-14:10
Sun:	Closed

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Step Free Access	No	This is a Category B3 station: Step free access to booking office and platforms 2&3. Steps to platform 1 (some trains to London). The Assistance Meeting Point is by the station foyer, opposite the ticket office. This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Wheelchairs Available	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Sun: 24 Hours
Assisted Travel	Yes	Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Great Northern.
Helpline Contact	Yes	For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 058 2844 Textphone - 0800 138 1018
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Shops	Yes
Station Buffet	Yes
Toilets	Yes	Toilets are located on platforms 2/3. An accessible toilet is available on platform 2.
CCTV	Yes
Atm Machine	No
Baby Change	No
Telephones	No
Waiting Room	No	A heated waiting room is available on platforms 1 and 2. An unheated shelter is available on platform 1.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Comments		Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services


Ticket Gate	Yes
Lost Property Contact Available	No
Customer Help Points	No
Customer Help Points Note: The Assistance Meeting Point is by the station foyer, opposite the ticket office.

Car parking

Car parking	Yes
Name: Station Car Park Operator: APCOA Parking UK Spaces: 122 Car Parking Contact Available: No Phone number: 01895 262122 Website: https://www.apcoa.co.uk/great-northern/ Accessible Car Park Equipment: No Accessible Spaces: 7 Accessible Spaces Note: Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge. The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.

Yes

Name: Station Car Park
Operator: APCOA Parking UK
Spaces: 122
Car Parking Contact Available: No
Phone number: 01895 262122
Website: https://www.apcoa.co.uk/great-northern/
Accessible Car Park Equipment: No
Accessible Spaces: 7
Accessible Spaces Note:

Free parking is offered to all Blue Badge holders.

Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 76 Type: Stands Location: Located by the station entrance. Cycles are left at owners risk. Abandoned cycles may be removed
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 76
Type: Stands
Location:

Located by the station entrance.

Cycles are left at owners risk. Abandoned cycles may be removed

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Please click the link for details regarding the rail replacement bus location.
Taxi Rank	Yes	A taxi rank is located at the front of the station.
Bus Service	Yes	Information to plan your onward journey is available in a printable format can be found here

General information

Station Operator	GN
Station Code	HFN
Staffing Level	Full Time

Live departures & arrivals for Hertford North

Departures

Arrivals

Live departures for Hertford North
Due	Destination	Platform	Expected
07:27	Moorgate Platform 3	3	On time
07:35	Stevenage Platform 2	2	On time
07:40	Moorgate Platform 1	1	On time
07:57	Moorgate Platform 3	3	On time
08:05	Stevenage Platform 2	2	On time
08:12	Moorgate Platform 1	1	On time
08:27	Moorgate Platform 3	3	On time
08:35	Stevenage Platform 2	2	On time
08:42	Moorgate Platform 1	1	On time
08:57	Moorgate Platform 3	3	On time

Live arrivals at Hertford North
Due	Destination	Platform	Expected
07:19	Moorgate Platform 3	3	On time
07:33	Moorgate Platform 2	2	On time
07:38	Stevenage Platform 1	1	On time
07:49	Moorgate Platform 3	3	On time
08:03	Moorgate Platform 2	2	On time
08:10	Stevenage Platform 1	1	On time
08:19	Moorgate Platform 3	3	On time
08:33	Moorgate Platform 2	2	On time
08:40	Stevenage Platform 1	1	On time
08:49	Moorgate Platform 3	3	On time

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Hertford North

No timetables.

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