Kemsley

by entrance to platform 2

Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to both platforms from road. Step free interchange via road and steep paths is in excess of 200 metres. Unstaffed station. There are no station staff but there are staff to assist on the trains.

Accessible taxis are available to book

This is an unstaffed station and there are no staff on the trains that can assist. You can now book assistance up to 2 hours before your journey. We recommend booking but if you need assistance and havent booked there are Help points on the platform where you can get in touch with our assisted travel team. As staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Public telephones are not wheelchair accessible

By steps

• Towards Sheerness: The bus lay-by at the front of the station (what 3 words: manage.stews.corn).
• Towards Sittingbourne: Opposite the bus lay-by at the front of the station (what 3 words jars.calms.shares).

Information to plan your onward journey is available in a printable format here