Newport (South Wales) Train Station

Address

Newport (South Wales) station
Queensway
Newport
NP20 4AX

Station staff availability

Station staff availability
Mon	24 Hours
Tue	24 Hours
Wed	24 Hours
Thu	24 Hours
Fri	24 Hours
Sat	24 Hours
Sun	08:00-23:59

For full accessibility information at Newport (South Wales), view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:45-20:00
Sat:	06:30-20:30
Sun:	08:00-19:45

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Step Free Access	No	Category B1 Step free access is available to all platforms via lifts.
Impaired Mobility Set Down	Yes	Set down and pick up in the short-stay station car park, located off Queensway.

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon: 24 Hours Tue: 24 Hours Wed: 24 Hours Thu: 24 Hours Fri: 24 Hours Sat: 24 Hours Sun: 8:00 AM to 11:59 PM Staff Help Available Note: Monday to Friday 04:30 to 01:00 Saturday 04:30 to 00:01 Sunday 07:30 to 01:00
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03333 211202
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	Yes	The pay phone is located on platforms 2 and 3.

Station facilities

Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes	Newsagent (available on platforms 2 and 3).
Station Buffet	Yes	Food outlet (available on platforms 2 and 3).
Toilets	Yes	The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
CCTV	Yes
Atm Machine	No
Telephones	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Ticket Office is located within the South Terminal.

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points	Yes
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.

Car parking

Car parking	Yes
Name: High Street Operator: APCOA Spaces: 20 Car Parking Contact Available: No Phone number: Website: https://www.apcoa.co.uk/tfwr Accessible Car Park Equipment: Yes Accessible Spaces: 2
Name: Godfrey Road Operator: APCOA Spaces: 246 Car Parking Contact Available: No Phone number: Website: https://www.apcoa.co.uk/tfwr Accessible Car Park Equipment: Yes Accessible Spaces: 14

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 62 Type: Stands Location: Cycle parking at Newport station is in two locations. 25 Sheffield stands providing parking for up to fifty bicycles are located on Platform 1. These are under cover of the platform canopy 6 Sheffield stands providing parking for up to twelve bicycles are located outside the west, Godfrey Road, entrance to the station.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 62
Type: Stands
Location:

Cycle parking at Newport station is in two locations.

25 Sheffield stands providing parking for up to fifty bicycles are located on Platform 1. These are under cover of the platform canopy

6 Sheffield stands providing parking for up to twelve bicycles are located outside the west, Godfrey Road, entrance to the station.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	The rail replacement bus stop is a local coach stop on Godfrey Road near the station.
Taxi Rank	Yes	Taxi rank outside the main entrance to the station.
Bus Service	No

General information

Staffing Level: Full Time
Station Operator: AW	Station Code: NWP

Live departures & arrivals for Newport (South Wales)

Departures

Arrivals

Live departures for Newport (South Wales)
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
13:07	Cardiff Central Platform 2	2	13:12 5 mins late	n/a
13:08	Manchester Piccadilly via Shrewsbury Platform 3	3	13:11 3 mins late	n/a
13:12	Cardiff Central Platform 2	2	13:14 2 mins late	n/a
13:13	Penzance Platform 4	4	On time	n/a
13:23	Carmarthen Platform 2	2	On time	n/a
13:24	Gloucester Platform 3	3	On time	n/a
13:31	Cardiff Central Platform 2	2	On time	n/a
13:31	London Paddington Platform 3	3	On time	n/a
13:36	Holyhead via Shrewsbury Platform 3	3	On time	n/a
13:37	Cardiff Central Platform 2	2	On time	n/a

Live arrivals at Newport (South Wales)
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
13:06	Penzance Platform 2	2	13:11 5 mins late	n/a
13:07	Cardiff Central Platform 3	3	On time	n/a
13:11	Nottingham Platform 2	2	13:13 2 mins late	n/a
13:12	Cardiff Central Platform 4	4	On time	n/a
13:22	London Paddington Platform 2	2	On time	n/a
13:23	Cardiff Central Platform 3	3	On time	n/a
13:28	Ebbw Vale Town Platform 4	4	On time	n/a
13:29	Carmarthen Platform 3	3	On time	n/a
13:30	Portsmouth Harbour Platform 2	2	On time	n/a
13:36	Cardiff Central Platform 3	3	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Newport (South Wales)

No timetables.

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