Northfleet

Address

Northfleet station
Station Road
Northfleet
DA11 9DY

Station staff availability

Station staff availability
Mon - Fri	06:10-10:10
Sat	Closed
Sun	Closed

For full accessibility information at Northfleet, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:10-10:10
Sat:	Closed
Sun:	Closed

1 Station updates

Station details

Due to staff shortage this station may be unstaffed on occasions

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	Yes
Accessible Public Telephones Note: Public telephones are not wheelchair accessible
Accessible Toilets	No
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services away from London from main entrance. There is no step free access to Platform 1. Stepped access only to platform 1 for services towards London via subway. No step free interchange between platforms.

Accessible Taxis	Yes
Accessible Taxis Note: Accessible taxis are available to book
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: station forecourt
Impaired Mobility Set Down	Yes
Helpline Contact	Yes
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note: *Helpline closed on Christmas Day
Staff Help Available	Yes
Mon - Fri: 6:10 AM to 10:10 AM Sat: Unavailable Sun: Unavailable
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required although there is limited step free access at this station) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No
Waiting Room Note: Heated waiting area in booking hall only available when staff are present

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	No

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: On way in to access trains

Passenger services

Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	Yes
Customer Services: 0345 322 7021

Customer Help Points	Yes
Customer Help Points Note: On platform

Car parking

Car parking	No

Cycling

Cycle Storage Availability	No

Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Towards Dartford: Buses use "The Hive" bus stop on the High Street next to Station Road (what 3 words: softly.equal.sharp). Towards Gravesend: Buses use "The Hive" bus stop on the High Street opposite Station Road (what 3 words: stored.latest.held).
Taxi Rank	No

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

General information

Station Operator: SE
Station Code: NFL

Staffing Level: partTime
CCTV: Yes

Live departures & arrivals for Northfleet

Departures

Arrivals

Live departures for Northfleet
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
08:03	West Hampstead Thameslink Platform 1	1	On time	n/a
08:08	London Charing Cross via Sidcup Platform 1	1	On time
08:12	Rainham (Kent) Platform 2	2	On time	n/a
08:19	Gravesend Platform 2	2	On time
08:33	Luton		Cancelled	n/a
This train has been cancelled because of an operational incident
08:38	London Charing Cross via Sidcup		On time
08:42	Rainham (Kent)		On time	n/a
08:50	Gravesend		On time
09:03	Luton		Cancelled	n/a
This train has been cancelled because of a shortage of train crew
09:08	London Charing Cross via Sidcup		On time

Live arrivals at Northfleet
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
08:03	Rainham (Kent) Platform 1	1	On time	n/a
08:08	Gravesend Platform 1	1	On time
08:12	Bedford Platform 2	2	On time	n/a
08:18	London Charing Cross Platform 2	2	On time
08:33	Rainham (Kent)		Cancelled	n/a
This train has been cancelled because of an operational incident
08:38	Gravesend		On time
08:42	Bedford		On time	n/a
08:49	London Charing Cross		On time
09:03	Rainham (Kent)		Cancelled	n/a
This train has been cancelled because of a shortage of train crew
09:08	Gravesend		On time

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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