Ramsgate

Address

Ramsgate station
Station Approach Road
Ramsgate
CT11 7RE

Ticket office

Mon - Fri:	6:15 AM to 8:00 PM
Sat:	6:15 AM to 8:00 PM
Sun:	6:15 AM to 4:30 PM

1 Station updates

Lifts out of order

The lifts will be out of order between platforms 3 & 4 and the station underpass from now until further notice at Ramsgate station.
Additional Information:
The nearest station with step-free access are Broadstairs and Thanet Parkway.
This affects Southeastern services between Victoria and Ransgate, Charing Cross and Ramsgate, and St Pancras and Ramsgate in both directions.

Station details

The lifts at Ramsgate are out of service from now until further notice. The nearest stations with step free access are Broadstairs and Thanet Parkway.

General information

Station Operator: SE
Station Code: RAM

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	No

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: On way in to access trains

Passenger services

Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	Yes
Customer Services: 0345 322 7021

Customer Help Points	Yes
Customer Help Points Note: On platform

Station facilities

Atm Machine	Yes
Atm Machine Note: Located by the ticket office
Baby Change	Yes
Baby Change Note: Booking Hall- Available during staffing hours
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Shops Note: newspapers
Station Buffet	Yes
Station Buffet Note: Buffet and Selecta vending machines
Telephones	Yes
Toilets	Yes
Toilets Note: Booking Hall- Available during staffing hours
Waiting Room	No
Waiting Room Note: Heated waiting room on Platform 1 and 2 Only available when staff present

Car parking

Car parking	Yes

Name: Station Car Park
Operator: APCOA Parking
Spaces: 44
Notes:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Car Parking Contact Available: No
Phone number: 0330 333 9232
Website: https://www.nationalrail.co.uk/
Note:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Accessible Car Park Equipment: No
Accessible Spaces: 3
Accessible Spaces Note:

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Daily Charge: £5.40
Weekly Charge: £22.90
Monthly Charge: £81.10

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 30 Type: Stands Location: There is cycle parking at the Minster end of Platform 3/4 There is also a covered cycle parking area in the forecourt by the main entrance Note: You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage Availability

Sheltered: Yes
Spaces: 30
Type: Stands
Location:

There is cycle parking at the Minster end of Platform 3/4

There is also a covered cycle parking area in the forecourt by the main entrance

Note:

You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Station forecourt
Taxi Rank	Yes
Taxi Rank Note: front of station

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	Yes
Accessible Booking Office Counter Note: Counters can be raised or lowered to suit all customers
Induction Loop	Yes
Accessible Public Telephones	Yes
Accessible Public Telephones Note: Public telephones are not wheelchair accessible
Accessible Toilets	Yes
Accessible Toilets Note: Booking Hall- Available during staffing hours. This toilet is stoma friendly.
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: Category A. This station has step free access to all platforms - Step free access to booking hall from car park. Lift and steps access to subway which gives direct access to platform 1,2,3 and 4 where services leave in both directions. Step free access to these platforms via lifts as well as stepped access.

Accessible Taxis	Yes
Accessible Taxis Note: Accessible taxis are available to book
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: booking hall
Impaired Mobility Set Down	Yes
Helpline Contact	Yes
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note: *Helpline closed on Christmas Day
Staff Help Available	Yes
Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point by the gateline.

Live departures & arrivals for Ramsgate

Departures

Arrivals

Live departures for Ramsgate
Due	Destination	Platform	Expected	further details
04:25	London Victoria via Chatham Platform 4	4	On time	See details on departure to London Victoria via Chatham
04:48	London Charing Cross via Dover & Folkestone Platform 1	1	On time	See details on departure to London Charing Cross via Dover & Folkestone
04:55	London St Pancras (Intl) Platform 2	2	On time	See details on departure to London St Pancras (Intl)
05:18	London Victoria via Chatham Platform 3	3	On time	See details on departure to London Victoria via Chatham
05:35	London Cannon Street via Canterbury West Platform 1	1	On time	See details on departure to London Cannon Street via Canterbury West
05:52	London St Pancras (Intl) Platform 2	2	On time	See details on departure to London St Pancras (Intl)
05:57	London Cannon Street via Chatham Platform 3	3	On time	See details on departure to London Cannon Street via Chatham
06:02	London St Pancras (Intl) Platform 2	2	On time	See details on departure to London St Pancras (Intl)
06:07	London Charing Cross via Canterbury West Platform 1	1	On time	See details on departure to London Charing Cross via Canterbury West

Live arrivals at Ramsgate
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	Train LengthCoaches	further details
05:51	Margate Platform 2	2	On time			See details on departure to Margate

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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Ramsgate

Address

Ticket office

Station details

Live departures & arrivals for Ramsgate

Usual seating availability