St Leonards Warrior Square

There are standing height and wheelchair height ticket counters available.

Public telephones are not wheelchair accessible

Booking hall- Available during staffing hours. This toilet is stoma friendly.

Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards Eastbourne from main entrance from Kings Road. Step free access to platform 2 via side entrance for services towards Hastings via Station Approach Road. Stepped access between platforms available via the station footbridge.   No step free interchange between platforms.

An Assisted Boarding Point is being piloted at this station for customers requiring assistance boarding the train. For more information visit https://www.southeasternrailway.co.uk/travel-information/more-travel-help/accessible-travel

Accessible taxis are available to book

platform 1

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

*Helpline closed on Christmas Day

Assistance navigating through the station and getting on and off trains (by ramp if required) is available during  station staffing hours (see Staff Help available times) .  You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for booked assisted travel is the ticket office or you can use the help point on platform 1 if you are travelling towards Bexhill or West St Leonards. If travelling towards Hastings then it may be best to go direct to Platform 2 if you are being dropped off as there is no step free route between the platforms. The entrance to Platform 2 is off Station Approach Road with the step free route direct from the car park . There are staff on all the Southeastern trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

Café and Selecta vending machine

Heated waiting area in booking hall only available when staff are present

On platform

• Towards Hastings: Bus stop next to the Queen Victoria statue on Grand Parade (what 3 words: stiff.doors.tens).
• Towards Battle: Bus stop opposite the Queen Victoria statue on Grand Parade (what 3 words: police.yard.lows).

Information to plan your onward journey is available in a printable format here