Tonbridge

Address

Tonbridge station
Barden Road
Tonbridge
TN9 1TT

Station staff availability

Station staff availability
Mon - Sun	24 Hours

For full accessibility information at Tonbridge, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	05:40-21:40
Sat:	05:40-21:10
Sun:	06:30-21:30

0 Station updates

Station details

Accessibility

Accessible Booking Office Counter	Yes
Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available.
Induction Loop	Yes
Accessible Public Telephones	Yes
Accessible Public Telephones Note: Public telephones are not wheelchair accessible
Accessible Toilets	Yes
Accessible Toilets Note: On platforms 1, 2 and platform 3 - Available during staffing hours. This toilet is stoma friendly.
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: Category A. This station has step free access to all platforms - Step free access to the booking hall from Railway Approach Road. Steps and step free access via lifts down to all platforms from the booking hall. Step free access from the blue badge parking in Barden Road direct to platform 3 and 4 for services away from London. Step free access via the station overbridge and lifts to platforms 1 and 2 for services towards London, Redhill ( for Gatwick) and Tunbridge Wells.

Accessible Taxis	Yes
Accessible Taxis Note: Accessible taxis are available to book
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: booking hall
Impaired Mobility Set Down	Yes
Helpline Contact	Yes
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note: *Helpline closed on Christmas Day
Staff Help Available	Yes
Mon - Sun: 24 Hours
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point by the gateline. An Assisted Boarding Point is being piloted at this station for customers requiring assistance boarding the train. For more information visit https://www.southeasternrailway.co.uk/travel-information/more-travel-help/accessible-travel

Station facilities

Atm Machine	Yes
Baby Change	Yes
Baby Change Note: Platform 3- Available during staffing hours
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	Yes
Shops Note: newspapers
Station Buffet	Yes
Station Buffet Note: There is a buffet on platform 1 and 2 and also on platform 3 as well as Selecta vending machines
Telephones	Yes
Toilets	Yes
Toilets Note: On platforms 1, 2 and platform 3 - Available during staffing hours
Waiting Room	Yes
Waiting Room Note: Heated waiting room on Platforms 1 & 2 and 3. Only available when staff present.

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: On way in to access trains from the main road entrance

Passenger services

Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Lost Property Contact Available	Yes
Ticket Gate	Yes
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021

Customer Help Points	Yes
Customer Help Points Note: On platform

Car parking

Car parking	Yes

Name: Station Car Park
Operator: APCOA Parking
Spaces: 716
Car Parking Contact Available: No
Phone number: 0330 333 9232
Website: https://www.nationalrail.co.uk/
Accessible Car Park Equipment: No
Accessible Spaces: 20
Accessible Spaces Note:

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Daily Charge: £8.30
Weekly Charge: £38.70
Monthly Charge: £142.70

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 220 Type: Stands Location: Platforms 3/4, 1/2 Note: You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage Availability

Sheltered: Yes
Spaces: 220
Type: Stands
Location:

Platforms 3/4, 1/2

Note:

You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Front of the station (what 3 words: hunt.combining.navy)
Taxi Rank	Yes
Taxi Rank Note: outside station

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

General information

Station Operator: SE
Station Code: TON

Staffing Level: Full Time
CCTV: Yes

Live departures & arrivals for Tonbridge

Departures

Arrivals

Live departures for Tonbridge
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
08:48	London Cannon Street Platform 2	2	08:53 5 mins late	n/a
09:07	London Cannon Street Platform 2	2	09:11 4 mins late	n/a
09:17	Ashford International Platform 3	3	On time	n/a
09:20	London Cannon Street Platform 2	2	On time	n/a
09:26	Reigate Platform 1	1	On time	n/a
09:31	Hastings Platform 3	3	On time	n/a
09:37	London Cannon Street Platform 2	2	On time
09:47	Sandwich Platform 3	3	On time	n/a
09:48	London Cannon Street Platform 2	2	On time	n/a
09:59	Hastings		On time	n/a

Live arrivals at Tonbridge
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
08:48	Hastings Platform 2	2	08:51 3 mins late	n/a
09:06	Ramsgate Platform 2	2	09:10 4 mins late	n/a
09:16	London Cannon Street Platform 3	3	On time	n/a
09:19	Hastings Platform 2	2	On time	n/a
09:30	London Cannon Street Platform 3	3	On time	n/a
09:36	Ashford International Platform 2	2	On time
09:46	London Cannon Street Platform 3	3	On time	n/a
09:48	Hastings Platform 2	2	On time	n/a
09:58	London Cannon Street		On time	n/a
10:06	Ramsgate		On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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