West Hampstead Thameslink Train Station

Address

West Hampstead Thameslink station
Iverson Road
West Hampstead
NW6 2RB

Station staff availability

Station staff availability
Mon - Sun	24 Hours

For full accessibility information at West Hampstead Thameslink, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:15-19:30
Sat:	06:45-20:00
Sun:	07:40-17:15

0 Station updates

Station details

The lifts are out of order between platform 1 and the footbridge at West Hampstead Thameslink station. This affects Thameslink services towards Sutton, Orpington, Elephant & Castle and Rainham. Please speak to station staff for further assistance.

Accessibility

Station Accessibility
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Step Free Access	Yes	This is a Category A station: This station has step-free access to all platforms. Assistance Meeting Point is the main entrance of the station next to bike rack and ticket machines
Impaired Mobility Set Down	Yes	At the entrance on Iverson Road.
Accessible Booking Office Counter	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Sun: 24 Hours
Assisted Travel	Yes	Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Thameslink.
Helpline Contact	Yes	If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - customerservices@thameslinkrailway.com \| Phone - 0800 058 2844 \| Textphone - 0800 138 1018
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes	ATM located in station entrance
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes
Toilets	Yes
CCTV	Yes
Baby Change	No
Shops	No
Telephones	No
Waiting Room	No	There is a heated waiting areas on platform 1. Unheated shelters are available on platforms 2, 3 & 4.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Travelcard		Zone 2
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Comments		Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services

Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Help Points	Yes
Lost Property Contact Available	No

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 42 Type: Stands Location: Top of stairs by Platform 1
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 42
Type: Stands
Location:

Top of stairs by Platform 1

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Please click the link for details regarding the rail replacement bus location.
Bus Service	Yes	Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Taxi Rank	No

General information

Station Operator	TL
Station Code	WHP
Staffing Level	partTime

Live departures & arrivals for West Hampstead Thameslink

Departures

Arrivals

Live departures for West Hampstead Thameslink
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
05:10	Brighton Platform 1	1	On time
05:16	Sutton (London) Platform 1	1	On time	n/a
05:20	Rainham (Kent) via London St Pancras Platform 1	1	On time	n/a
05:24	Bedford Platform 2	2	On time
05:31	Sutton (London) via Wimbledon Platform 1	1	On time	n/a
05:36	Orpington Platform 1	1	On time
05:37	Luton Platform 2	2	On time	n/a
05:40	Brighton Platform 1	1	On time	n/a
05:51	Rainham (Kent) via London St Pancras Platform 1	1	On time	n/a
05:54	Bedford Platform 4	4	On time	n/a

Live arrivals at West Hampstead Thameslink
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
05:10	Bedford Platform 1	1	On time
05:24	Three Bridges Platform 2	2	On time
05:30	Luton Platform 1	1	On time	n/a
05:37	Orpington Platform 2	2	On time	n/a
05:40	Bedford Platform 1	1	On time	n/a
05:54	Three Bridges Platform 4	4	On time	n/a
06:00	Luton Platform 1	1	On time	n/a
06:07	Orpington Platform 2	2	On time	n/a
06:10	Bedford Platform 3	3	On time	n/a
06:15	Luton Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for West Hampstead Thameslink

No timetables.

Download Station Information for West Hampstead Thameslink (HTML file)

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