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Service disruption
If you are travelling you can find out the latest information about our services and see if there are any disruptions that might affect you
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A tree blocking the railway at Keming means that all lines are blocked. Trains running between Otford and Maidstone East may be cancelled, revised or diverted.
Disruption is expected until 19:00.
What's happened?
We've been informed that two trains have hit a tree that is blocking the railway at Kemsing. Network Rail response staff and Southeastern engineers are on their way to the site to remove the tree, inspect the trains and get them on the move.
How does this affect my journey?
Trains are currently unable to run on the Maidstone East line and may be altered or cancelled.
Trains between Ashford International and London Victoria will be diverted via Paddock Wood and Orpington, where possible.
Trains between Maidstone East and London Victoria will be cancelled.
What should I do?
Please allow extra time to complete your journey and check before you travel. We are attempting to organise alternative transport. You can use your ticket at no extra cost on Stagecoach route 10X between Ashford International and Maidstone, London Underground between terminal stations, Thameslink trains on any reasonable route and highspeed services between London St Pancras International and Ashford International.
Alternative Routes:
For details of alternative routes that may be available to complete your journey, please refer to our Alternative routes during disruption maps which can be found here
How can I stay up to date?.
You can follow us on Twitter (X) @SE_Railway, or follow the Southeastern WhatsApp channel: http://bit.ly/seWAchannel
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
Last updated: 5:46 PM
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There are no trains at Charing Cross or Waterloo East on Sunday 24 November because of engineering work. Services are diverted to run to and from Cannon Street.
You may use your ticket at no extra charge on:
- London Underground: between Cannon Street, Charing Cross, Embankment (for Charing Cross), London Bridge, Southwark (for Waterloo East), Waterloo and Victoria.
For more details of engineering work taking place on our network, please check our engineering work page.
Last updated: 19/11/2024 03:36
To check your individual journey, please use our Live departures & arrivals.
Engineering work for Today
Date:
23 November - 23 November 2024 11:59 PM
Routes affected:
Southeastern between London St Pancras International and Ashford International / Margate / Ramsgate
The engineering work scheduled to take place near Ashford International has been cancelled and trains will now run normally on this route.
Check before you travel:
The Journey Planner has been amended to reflect the cancellation of the engineering work. To find options for your journey, please use the National Rail Enquiries Journey Planner
Date:
23 November - 24 November 2024 11:59 PM
Routes affected:
Southeastern between London Charing Cross and Gravesend
Engineering work is taking place between Dartford and Gravesend, closing all lines very early on Sunday morning.
As a result, the 00:30 London Charing Cross to Gravesend (via Sidcup) service will be replaced by a bus between Dartford and Gravesend.
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use our travel information pages.
You can find the location of your replacement bus by checking station signs or by searching for your station on our station information pages.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Date:
21 December 2022 - 17 May 2025
Routes affected:
Various Southeastern routes
Engineering work is taking place at various locations on the Southeastern network, closing some lines overnight from Monday to Thursday.
These changes may be subject to further alteration on some days, such as starting earlier, or not taking place at all. Please check your journey using the Journey Planner, and also check other items on our engineering pages for the date of your journey.
Mondays only:
Every Monday night, Network Rail carry out essential maintenance on the lines between Ashford International and Ramsgate via Canterbury West.
From 23:50 until the end of service, buses replace trains between Ashford International and Canterbury West / Ramsgate.
Mondays and Tuesdays:
Every Monday and Tuesday night, Network Rail carry out essential maintenance on the lines to and from London Charing Cross.
There will be no trains at London Charing Cross or London Waterloo East from approximately 23:30 until the end of service.
Trains will run from London Cannon Street instead, and you will need to travel to / from London Cannon Street / London Bridge.
Tuesdays only:
Every Tuesday night, Network Rail carry out essential maintenance on the lines between Faversham and Ramsgate via Margate.
From 23:30 until the end of service, buses replace trains between Faversham and Margate / Ramsgate.
Wednesdays and Thursdays:
Every Wednesday and Thursday night, Network Rail carry out essential maintenance on the lines to / from London Cannon Street.
There will be no trains at London Cannon Street from approximately 23:35 until the end of service.
Trains will run to / from London Charing Cross instead, if you could please make your way to London Bridge for these trains.
Ticket acceptance:
Monday to Thursday:
From 23:00 until the end of service, you can use London Underground between Charing Cross, Embankment, Cannon Street, London Bridge, Southwark and Waterloo at no extra cost.
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
You can plan your journey on London Underground by using the Transport for London Journey Planner
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.
You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.
Please be advised that, on occasion, replacement vehicles may be busier than usual, and you should allow extra time for your journey.
To check for future disruptions visit the planned engineering works page.
Other updates
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16:08 Ramsgate to St Pancras International due 17:54
Facilities on the 16:08 Ramsgate to St Pancras International due 17:54.
This is due to a tree blocking the railway.
Will be formed of 6 coaches instead of 12. -
18:42 Ramsgate to London Charing Cross due 20:51
Facilities on the 18:42 Ramsgate to London Charing Cross due 20:51.
This is due to a fault on a train.
Will be formed of 4 coaches instead of 8. -
19:53 Ramsgate to London Victoria due 21:51
Facilities on the 19:53 Ramsgate to London Victoria due 21:51.
This is due to a fault on this train.
Will be formed of 4 coaches instead of 8. -
21:04 London Charing Cross to Dover Priory due 22:55
Facilities on the 21:04 London Charing Cross to Dover Priory due 22:55.
This is due to a fault on a train.
Will be formed of 4 coaches instead of 8.
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Battle: Ticket Office Closure
The ticket office will be closed from 12:08 on 23/11/2024 until the end of the day at Battle station.
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Beckenham Junction: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Beckenham Junction station.
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Bexleyheath: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Bexleyheath station.
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Bromley North: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Bromley North station.
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Canterbury East: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Canterbury East station.
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Canterbury East: Lifts out of order
The lifts will be out of order between the platforms and station overbridge from 22:57 on 20/11/2024 until further notice at Canterbury East station.
Additional Information:
There is step free access to both platforms. Passengers are unable to cross between platforms. -
Catford Bridge: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Catford Bridge station.
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Crayford: Toilets out of order
All toilets at the station are out of order at Crayford station.
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Crowhurst: Ticket Vending Machine problem
The ticket vending machines are out of order at Crowhurst station.
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Ebbsfleet International: Escalators out of order
The escalators will be out of order between the concourse and Platforms 2 & 3 from 11:33 on 17/11/2024 until further notice at Ebbsfleet International station.
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Elmers End: Ticket Office Closure
The ticket office will be closed from 12:38 on 23/11/2024 until the end of the day at Elmers End station.
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Etchingham: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Etchingham station.
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Falconwood: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Falconwood station.
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Faversham: Toilets out of order
All toilets on platforms 3 and 4 are out of order at Faversham station.
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Folkestone West: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Folkestone West station.
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Gillingham Kent: Ticket Office Closure
The ticket office will be closed from 13:42 on 23/11/2024 until the end of the day at Gillingham Kent station.
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Greenhithe For Bluewater: Ticket Office Closure
The ticket office will be closed from 12:48 on 23/11/2024 until the end of the day at Greenhithe For Bluewater station.
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Grove Park: Ticket Office Closure
The ticket office will be closed from 18:50 on 23/11/2024 until the end of the day at Grove Park station.
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Hayes Kent: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Hayes Kent station.
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Headcorn: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Headcorn station.
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Herne Bay: Ticket Office Closure
The ticket office will be closed from 12:38 on 23/11/2024 until the end of the day at Herne Bay station.
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Herne Hill: Ticket Office Closure
The ticket office will be closed from 19:00 on 23/11/2024 until the end of the day at Herne Hill station.
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Hildenborough: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Hildenborough station.
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Kent House: Ticket Office Closure
The ticket office will be closed from 18:00 on 23/11/2024 until the end of the day at Kent House station.
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Knockholt: Ticket Office Closure
The ticket office has not opened and is not now expected to open before 10:30 at Knockholt station.
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Knockholt: Ticket Office Closure
The ticket office has not opened and is not now expected to open before 10:30 at Knockholt station.
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Ladywell: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Ladywell station.
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Lewisham: Lifts out of order
The lifts will be out of order between Platform 4 and Platform 3 from now until further notice at Lewisham station.
Additional Information:
This will affect services from London on the down towards Dartford via Bexleyheath and Woolwich
The nearest station with stepfree access is Blackheath -
Marden: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Marden station.
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New Cross: Ticket Office Closure
The ticket office will be closed from 12:56 on 23/11/2024 until the end of the day at New Cross station.
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New Eltham: Lifts out of order
The lifts will be out of order between platform 1 and overbridge from 16:05 on 18/11/2024 until further notice at New Eltham station.
Additional Information:
The nearest stations with step free access are Sidcup and Mottingham. -
New Eltham: Ticket Vending Machine problem
The ticket vending machines are out of order at New Eltham station.
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Paddock Wood: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Paddock Wood station.
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Queenborough: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Queenborough station.
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Rainham Kent: Ticket Office Closure
The ticket office will be closed from 12:08 on 23/11/2024 until the end of the day at Rainham Kent station.
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Sheerness-On-Sea: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Sheerness-On-Sea station.
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Shortlands: Ticket Office Closure
The ticket office will be closed from 18:00 on 23/11/2024 until the end of the day at Shortlands station.
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Sittingbourne: Ticket Office Closure
The ticket office will be closed from 12:08 on 23/11/2024 until the end of the day at Sittingbourne station.
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Staplehurst: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Staplehurst station.
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Stratford International: Escalators out of order
The escalators will be out of order between platforms 2 & 3 and station concourse from now until further notice at Stratford International station.
Additional Information:
The down escalator is currently out of service. There is an alternate escalator at the Eastern Exit. -
Swanley: Ticket Office Closure
The ticket office will be closed from 18:12 on 23/11/2024 until the end of the day at Swanley station.
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Swanscombe: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Swanscombe station.
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Sydenham Hill: Ticket Office Closure
The ticket office will be closed from 18:30 on 23/11/2024 until the end of the day at Sydenham Hill station.
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Tunbridge Wells: Toilets out of order
The Disabled toilets on platform 1 are out of order at Tunbridge Wells station.
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West Dulwich: Ticket Office Closure
The ticket office will be closed from 19:00 on 23/11/2024 until the end of the day at West Dulwich station.
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West Wickham: Ticket Office Closure
The ticket office will be closed from now until the end of the day at West Wickham station.
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Whitstable: Ticket Office Closure
The ticket office will be closed from 12:38 on 23/11/2024 until the end of the day at Whitstable station.
Check live trains
See up-to-the-minute train running times and any delays or cancellations to your journey.
Alternative Routes during disruption
When things go wrong, it’ll sometimes be necessary for you to use an alternative mode of transport to complete your journey. We’ve created a handy map for each of our stations setting out alternative buses and other transport options that may help. Simply choose the station(s) you’re travelling from to view and download the map.