Tickets & Ways to Pay
Service Updates
Plan Your Journey
Popular Routes
Station Information
On board the train
Travel Inspiration
Refunds and Compensation
Loading service updates...
Tickets & Ways to Pay
Service Updates
Plan Your Journey
Popular Routes
Station Information
On board the train
Travel Inspiration
Refunds and Compensation
Suggested searches
Log in or register
If you are travelling you can find out the latest information about our services and see if there are any disruptions that might affect you
To check your individual journey, please use our Live departures & arrivals.
Date:
15 February - 16 February 2025 11:59 PM
Routes affected:
Southeastern between London St Pancras International / London Victoria / London Charing Cross and Ramsgate, and between London St Pancras International and Margate
Engineering work is taking place between Minster / Deal and Ramsgate on Saturday which will be extended to Margate on Sunday, closing various lines.
Paddock Wood line:
Trains between London Charing Cross and Ramsgate via Canterbury West will run between London Charing Cross and Canterbury West only. Due to further engineering work, these trains will be diverted between London Bridge and Ashford International to run via Maidstone East.
You should use alternate train services between Canterbury West and Minster to connect onto buses between Minster and Ramsgate.
Sole Street line:
From approximately 20:00 until the end of service, trains between London Victoria and Ramsgate via Chatham will run to an amended timetable.
Highspeed via Ashford International:
Trains between London St Pancras International and Margate via Canterbury West will run between London St Pancras International and Minster only, and will call additionally at Sturry.
Trains between London St Pancras International and Ramsgate via Dover Priory will run between London St Pancras International and Deal only.
Accessible replacement buses will run between:
Paddock Wood line:
Trains between London Charing Cross and Ramsgate via Canterbury West will run between London Charing Cross and Canterbury West only. Due to further engineering work, these trains will be diverted between London Bridge and Ashford International to run via Maidstone East.
You should use alternate train services between Canterbury West and Minster to connect onto buses between Minster and Ramsgate.
Sole Street line:
Trains between Victoria and Ramsgate via Chatham will run between London Victoria and Margate only. Due to further engineering work, these trains will be diverted between London Victoria and Rochester via an alternative route.
Highspeed via Ashford:
Trains between London St Pancras International and Margate via Canterbury West will run between London St Pancras International and Minster only, and will call additionally at Sturry.
Trains between London St Pancras International and Ramsgate via Dover Priory will run between London St Pancras International and Deal only.
Highspeed via Gravesend:
Trains between London St Pancras International and Ramsgate via Faversham will run between London St Pancras International and Margate only
Accessible replacement buses will run between:
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Date:
15 February - 16 February 2025 11:59 PM
Routes affected:
Between London Victoria and Gillingham / Faversham / Dover Priory / Ramsgate
Engineering work is taking place between Swanley and Rochester, closing all lines from 20:00 on Saturday, and all day on Sunday.
Saturday
From approximately 20:00 until the end of service, trains between London Victoria and Faversham / Dover Priory / Ramsgate via Chatham and will run to an amended timetable, and will be diverted between London Victoria and Rochester, calling additionally at Strood.
Trains between London Victoria and Gillingham (Kent) via Denmark Hill will not run.
Trains between London Victoria and Ramsgate will also stop additionally at Denmark Hill.
Sunday
Trains between London Victoria and Ramsgate via Chatham and will run to an amended timetable, and will be diverted between London Victoria and Rochester, calling additionally at Denmark Hill and Strood. At Faversham, a portion of the train will be attached / detached to run between Faversham and Dover Priory.
Accessible replacement buses will run between:
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Date:
15 February - 16 February 2025 11:59 PM
Routes affected:
Southeastern between London Charing Cross and Maidstone East / Ramsgate / Dover Priory
Engineering work is taking place between Headcorn and Ashford International, closing all lines.
Paddock Wood Line:
Trains between London Charing Cross and Canterbury West / Dover Priory via Tonbridge will run hourly, and be diverted between London Bridge and Ashford International to run via Maidstone East calling additionally at Otford (for connections to / from Sevenoaks), and Maidstone East. These trains are only running between London Charing Cross and Canterbury West due to further engineering work at Ramsgate.
At Ashford International, a portion of carriages will be detached and will run between Ashford and Dover Priory, calling at all stations.
On Saturday only, these trains will also stop at Borough Green & Wrotham, West Malling. Additional trains will run between London Charing Cross and Headcorn.
Accessible replacement buses will run between Headcorn and Ashford International calling at Pluckley.
Maidstone East Line (Saturday only):
Trains between London Charing Cross and Maidstone East will not run. Please use the diverted London Charing Cross to Canterbury West trains which stop additionally at Otford, Borough Green & West Malling.
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Date:
7 January - 28 February 2025 11:59 PM
Routes affected:
Between London Charing Cross / London Victoria and Hayes (Kent)
Urgent repairs to the track in the Ladywell area mean that trains running through this station will be cancelled or revised.
What has happened?
Damage has been discovered to the track near Ladywell. Our partners at Network Rail advise that a specialist part is required which isn't immediately available as it needs to be specially produced and then delivered to where it needs to go.
How will this affect my journey?
Until the repairs have been completed, we need to make some temporary changes on the Hayes line in order that we can continue to run the same number of trains whilst minimising the impact of the speed restriction.
The following changes are in place until at least Friday 28 February.
Towards London:
Some trains are not stopping at Eden Park or New Beckenham, however during the weekday evening "peak" period, trains stop at all stations as usual.
From London:
Some trains are not stopping at Eden Park or New Beckenham, however during the weekday evening "peak" period, trains stop at all stations as usual.
What do I need to do?
If you're using one of the affected stations, please allow more time for your journey.
We're unfortunately only able to update journey planners 24 hours in advance of travel.
If you are delayed by 15 minutes or more, please be sure to claim delay repay by visiting the website.
I'd like more information:
You can find out more about the problem from Network Rail here.
Alternatively you can follow this incident on X (@SE_Railway) or Bluesky using #HayesLine, or follow the Southeastern WhatsApp channel: http://bit.ly/seWAchannel.
Check before you travel:
You can check your journey for today in the National Rail Enquiries real-time Journey Planner.
Journey planners will be updated each day for the following day's service.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
Date:
21 December 2022 - 17 May 2025
Routes affected:
Various Southeastern routes
Engineering work is taking place at various locations on the Southeastern network, closing some lines overnight from Monday to Thursday.
These changes may be subject to further alteration on some days, such as starting earlier, or not taking place at all. Please check your journey using the Journey Planner, and also check other items on our engineering pages for the date of your journey.
Mondays only:
Every Monday night, Network Rail carry out essential maintenance on the lines between Ashford International and Ramsgate via Canterbury West.
From 23:50 until the end of service, buses replace trains between Ashford International and Canterbury West / Ramsgate.
Mondays and Tuesdays:
Every Monday and Tuesday night, Network Rail carry out essential maintenance on the lines to and from London Charing Cross.
There will be no trains at London Charing Cross or London Waterloo East from approximately 23:30 until the end of service.
Trains will run from London Cannon Street instead, and you will need to travel to / from London Cannon Street / London Bridge.
Tuesdays only:
Every Tuesday night, Network Rail carry out essential maintenance on the lines between Faversham and Ramsgate via Margate.
From 23:30 until the end of service, buses replace trains between Faversham and Margate / Ramsgate.
Wednesdays and Thursdays:
Every Wednesday and Thursday night, Network Rail carry out essential maintenance on the lines to / from London Cannon Street.
There will be no trains at London Cannon Street from approximately 23:35 until the end of service.
Trains will run to / from London Charing Cross instead, if you could please make your way to London Bridge for these trains.
Ticket acceptance:
Monday to Thursday:
From 23:00 until the end of service, you can use London Underground between Charing Cross, Embankment, Cannon Street, London Bridge, Southwark and Waterloo at no extra cost.
You can plan your journey using the National Rail Enquiries Journey Planner
You can plan your journey on London Underground by using the Transport for London Journey Planner
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.
You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.
Please be advised that, on occasion, replacement vehicles may be busier than usual, and you should allow extra time for your journey.
To check for future disruptions visit the planned engineering works page.
The ticket office will be closed from now until the end of the day at Aylesham station.
The ticket office will be closed from now until the end of the day at Battle station.
The ticket office will be closed from now until the end of the day at Beckenham Junction station.
The Gentlemen's toilets are out of order at Beckenham Junction station.
The ticket office will be closed from 13:08 on 15/02/2025 until the end of the day at Bexleyheath station.
The ticket office will be closed from 12:40 on 15/02/2025 until the end of the day at Canterbury East station.
The ticket office will be closed from 12:38 on 15/02/2025 until the end of the day at Canterbury West station.
The ticket office will be closed from 18:00 on 15/02/2025 until the end of the day at Catford Bridge station.
The ticket office will be closed from 18:35 on 15/02/2025 until the end of the day at Chatham station.
The ticket office will be closed from now until the end of the day at Clock House station.
All toilets are out of order at Crayford station.
The ticket office will be closed from now until the end of the day at Eden Park station.
The ticket office will be closed from 12:38 on 15/02/2025 until the end of the day at Elmers End station.
The ticket office will be closed from now until the end of the day at Falconwood station.
The ticket office will be closed from 12:38 on 15/02/2025 until the end of the day at Faversham station.
The ticket office will be closed from 13:02 on 15/02/2025 until the end of the day at Gillingham Kent station.
The ticket office will be closed from 18:50 on 15/02/2025 until the end of the day at Grove Park station.
The ticket office will be closed from 12:38 on 15/02/2025 until the end of the day at Herne Bay station.
The ticket office will be closed from now until the end of the day at Hildenborough station.
Step free access will be unavailable at the station between platform 5 and platform 6 from now until further notice at Hither Green station.
The ticket office will be closed from now until the end of the day at Kidbrooke station.
The ticket office will be closed from now until the end of the day at Ladywell station.
The ticket office will be closed from now until the end of the day at Lower Sydenham station.
The ticket office will be closed from 17:30 on 15/02/2025 until the end of the day at Maidstone East station.
The lifts will be out of order between station subway and platform 4 from now until further notice at Margate station.
Additional Information:
The nearest station with step free access is Ramsgate
The ticket office will be closed from 18:00 on 15/02/2025 until the end of the day at New Cross station.
The ticket vending machines are out of order at Northfleet station.
Reduced escalator availability at St Pancras International between main concourse & platforms 11, 12 & 13
Due to NO escalators at Stratford International between the platforms and main station concorse, please use the Eastern exit to leave the platforms.
The ticket office will be closed from now until the end of the day at Swanscombe station.
The ticket office will be closed from 21:00 on 15/02/2025 until the end of the day at Tonbridge station.
The ticket office will be closed from 12:38 on 15/02/2025 until the end of the day at Welling station.
The ticket office will be closed from now until the end of the day at West Wickham station.
The lifts will be out of order between platform 2 and station exit from now until further notice at Woolwich Arsenal station.
Additional Information:
The nearest station with step free access is Charlton
See up-to-the-minute train running times and any delays or cancellations to your journey.
When things go wrong, it’ll sometimes be necessary for you to use an alternative mode of transport to complete your journey. We’ve created a handy map for each of our stations setting out alternative buses and other transport options that may help. Simply choose the station(s) you’re travelling from to view and download the map.