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Service disruption

If you are travelling you can find out the latest information about our services and see if there are any disruptions that might affect you

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Route Disruption

Engineering work for Today

To check for future disruptions visit the planned engineering works page.


Other updates

To check your individual journey, please use our Live departures & arrivals board.


Additional ticket acceptance if your train is cancelled

If your Southeastern train is cancelled, you can use your existing ticket on an alternative train within two hours of your original travel time. This includes services operated by other participating train companies, as well as Southeastern highspeed services.

You can travel on an alternative service up to two hours before or up to two hours after your cancelled train's scheduled departure time.

This flexibility applies to cancelled services only and does not apply to delayed trains.

Alternative Routes during disruption

When things go wrong, it'll sometimes be necessary for you to use an alternative mode of transport to complete your journey. We've created a handy map for each of our stations setting out alternative buses and other transport options that may help. Simply choose the station(s) you're travelling from to view and download the map.