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Service disruption
If you are travelling you can find out the latest information about our services and see if there are any disruptions that might affect you
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The police are currently dealing with an incident at New Hythe, closing some lines at this station.
As a result, trains running between Strood and Maidstone West may be cancelled or revised.
This issue is expected to continue to impact services until 20:30.
What has happened?
Police are responding to an incident at New Hythe.
The line from Strood to Maidstone West has reopened. We hope for the line towards Strood to reopen shortly.
How does this affect my journey?
Trains are currently from Strood to Maidstone West / Paddock Wood have resumed, but there will be delays as we work to return services to normal.
We hope for services towards Strood to resume shortly.
What should I do?
More information to follow.
Alternative routes:
For details of alternative routes that may be available to complete your journey, please refer to our alternative routes during disruption maps which can be found here.
How can I stay up to date?
You can follow Southeastern on Twitter (X) @SE_Railway, or follow the Southeastern WhatsApp channel: http://bit.ly/seWAchannel
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
Last updated: 7:09 PM
To check your individual journey, please use our Live departures & arrivals.
Engineering work for Today
Date:
17 February - 21 February 2025 11:59 PM
Routes affected:
Various Southeastern routes
Engineering work is taking place at various locations on the Southeastern network, closing some lines.
Monday to Thursday:
The 23:50 London St Pancras International to Faversham service will be replaced by accessible buses between Ebbsfleet International and Gillingham / Faversham, calling at all stations except Higham, Newington and Teynham.
Tuesday only:
The weekly Tuesday night engineering work between Faversham, Margate and Ramsgate will not take place. Trains will run normally between these stations.
Tuesday, Thursday and Friday:
From 00:20 until the end of service, accessible buses replace trains between Meopham and Sittingbourne / Gillingham. A connecting train will run from Sittingbourne to Ramsgate.
Tuesday to Friday
The 04:14 Gillingham to Tonbridge service will start from Strood at 04:30. A replacement bus will leave Gillingham at 03:55 calling at all stations to Strood.
The 00:25 London Victoria to Ashford International service will be diverted and after Bromley South will call at Sevenoaks, Tonbridge, Headcorn and Ashford International.
Accessible buses will run between:
- Swanley and Ashford International, calling at all stations except Bickley, Eynsford, Shoreham, Kemsing, East Malling, Harrietsham and Hollingbourne. Passengers for this bus should use the 00:40 London Victoria and Meopham and change at Swanley
- West Malling and East Malling minibus shuttle
An additional train will leave Maidstone East at 01:27 for Ashford International.
Wednesday only:
From 00:30 until the end of service, accessible buses replace trains between Rochester and Gillingham / Sittingbourne. A connecting train will run between Sittingbourne and Ramsgate.
Wednesday and Thursday
The 23:07 London St Pancras International to Ramsgate via Dover Priory service will run non stop between Dover Priory and Ramsgate via an alternative route. An accessible bus will run between Dover Priory and Sandwich calling at all stations.
Wednesday, Thursday and Friday:
From 00:10 until the end of service, accessible buses replace trains between Lewisham and Dartford via Bexleyheath. Trains will be diverted to run via Sidcup instead.
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Date:
7 January - 2 March 2025 11:59 PM
Routes affected:
Between London Charing Cross and Hayes (Kent)
Urgent repairs to the track in the Ladywell area mean that trains running through this station will be cancelled or revised until Saturday 1 March.
What has happened?
Damage has been discovered to the track near Ladywell. Our partners at Network Rail advise that a specialist part is required which isn't immediately available as it needs to be specially produced and then delivered to where it needs to go.
This part will be intalled over the weekend of Saturday 1 and Sunday 2 March, and trains will be able to run normally from the start of service on Sunday 2 March.
How will this affect my journey?
On Saturday 1 March, we need to make some temporary changes on the Hayes line in order that we can continue to run the same number of trains whilst minimising the impact of the speed restriction.
The following changes are in place until Saturday 1 March.
Towards London:
Some trains are not stopping at Eden Park or New Beckenham, however during the weekday morning "peak" period, trains stop at all stations as usual.
From London:
Some trains are not stopping at Eden Park or New Beckenham, however during the weekday evening "peak" period, trains stop at all stations as usual.
What do I need to do?
If you're using one of the affected stations, please allow more time for your journey.
If you are delayed by 15 minutes or more, please be sure to claim delay repay by visiting the website.
I'd like more information:
You can find out more about the problem from Network Rail here.
Alternatively you can follow this incident on X (@SE_Railway) or Bluesky using #HayesLine, or follow the Southeastern WhatsApp channel: http://bit.ly/seWAchannel.
Check before you travel:
You can check your journey for today in the National Rail Enquiries real-time Journey Planner.
Journey planners will be updated each day for the following day's service.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
Date:
21 December 2022 - 17 May 2025
Routes affected:
Various Southeastern routes
Engineering work is taking place at various locations on the Southeastern network, closing some lines overnight from Monday to Thursday.
These changes may be subject to further alteration on some days, such as starting earlier, or not taking place at all. Please check your journey using the Journey Planner, and also check other items on our engineering pages for the date of your journey.
Mondays only:
Every Monday night, Network Rail carry out essential maintenance on the lines between Ashford International and Ramsgate via Canterbury West.
From 23:50 until the end of service, buses replace trains between Ashford International and Canterbury West / Ramsgate.
Mondays and Tuesdays:
Every Monday and Tuesday night, Network Rail carry out essential maintenance on the lines to and from London Charing Cross.
There will be no trains at London Charing Cross or London Waterloo East from approximately 23:30 until the end of service.
Trains will run from London Cannon Street instead, and you will need to travel to / from London Cannon Street / London Bridge.
Tuesdays only:
Every Tuesday night, Network Rail carry out essential maintenance on the lines between Faversham and Ramsgate via Margate.
From 23:30 until the end of service, buses replace trains between Faversham and Margate / Ramsgate.
Wednesdays and Thursdays:
Every Wednesday and Thursday night, Network Rail carry out essential maintenance on the lines to / from London Cannon Street.
There will be no trains at London Cannon Street from approximately 23:35 until the end of service.
Trains will run to / from London Charing Cross instead, if you could please make your way to London Bridge for these trains.
Ticket acceptance:
Monday to Thursday:
From 23:00 until the end of service, you can use London Underground between Charing Cross, Embankment, Cannon Street, London Bridge, Southwark and Waterloo at no extra cost.
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
You can plan your journey on London Underground by using the Transport for London Journey Planner
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.
You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.
Please be advised that, on occasion, replacement vehicles may be busier than usual, and you should allow extra time for your journey.
To check for future disruptions visit the planned engineering works page.
Other updates
No updates
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Barming: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Barming station.
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Bearsted: Ticket Office Closure
The ticket office will be closed from 12:38 on 21/02/2025 until the end of the day at Bearsted station.
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Beckenham Junction: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Beckenham Junction station.
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Beckenham Junction: Toilets out of order
The Gentlemen's toilets are out of order at Beckenham Junction station.
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Belvedere: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Belvedere station.
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Bexleyheath: Lifts out of order
The lifts will be out of order from now until further notice at Bexleyheath station.
Additional Information:
Step free access is still available. -
Birchington-On-Sea: Ticket Vending Machine problem
The ticket vending machines are only accepting cards at Birchington-On-Sea station.
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Borough Green & Wrotham: Ticket Office Closure
The ticket office has not opened and is not now expected to open before 13:00 at Borough Green & Wrotham station.
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Brixton: Ticket Office Closure
The ticket office will be closed from 18:30 on 21/02/2025 until the end of the day at Brixton station.
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Bromley South: Toilets out of order
The Gentlemen's toilets on platforms 3 and 4 are out of order at Bromley South station.
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Bromley South: Toilets out of order
The Disabled toilets on platforms 3 and 4 are out of order at Bromley South station.
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Chislehurst: Ticket Office Closure
The ticket office will be closed from 18:00 on 21/02/2025 until the end of the day at Chislehurst station.
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Dartford: Lifts out of order
The lifts will be out of order between paltform 1 and platform 2 from now until further notice at Dartford station.
Additional Information:
The next station with step free access is Greenhithe. -
Farningham Road: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Farningham Road station.
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Faversham: Ticket Office Closure
The ticket office will be closed from 13:50 on 21/02/2025 until the end of the day at Faversham station.
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Gravesend: Ticket Office Closure
The ticket office will be closed from 13:12 on 21/02/2025 until the end of the day at Gravesend station.
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Herne Bay: Ticket Office Closure
The ticket office will be closed from 12:38 on 21/02/2025 until the end of the day at Herne Bay station.
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High Brooms: Ticket Office Closure
The ticket office will be closed from 12:08 on 21/02/2025 until the end of the day at High Brooms station.
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Higham: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Higham station.
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Hildenborough: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Hildenborough station.
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Knockholt: Ticket Office Closure
The ticket office has not opened and is not now expected to open before 10:30 at Knockholt station.
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Maidstone West: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Maidstone West station.
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Meopham: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Meopham station.
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Newington: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Newington station.
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Northfleet: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Northfleet station.
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Pluckley: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Pluckley station.
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Rainham Kent: Ticket Office Closure
The ticket office will be closed from 12:38 on 21/02/2025 until the end of the day at Rainham Kent station.
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Rochester: Lifts out of order
The lifts will be out of order between platform 1 and concourse from now until further notice at Rochester station.
Additional Information:
The next station with step free access is Strood / Swanley -
Sandwich: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Sandwich station.
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Sevenoaks: Ticket Office Closure
The ticket office will be closed from 13:30 on 21/02/2025 until the end of the day at Sevenoaks station.
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Snodland: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Snodland station.
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Sole Street: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Sole Street station.
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St Leonards Warrior Sq: Ticket Office Closure
The ticket office will be closed from 12:28 on 21/02/2025 until the end of the day at St Leonards Warrior Sq station.
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Stone Crossing: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Stone Crossing station.
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Stratford International: Lifts out of order
The lifts will be out of order between main concourse and station overbridge from now until further notice at Stratford International station.
Additional Information:
The lift at the Eastern exit is still available. -
Swanley: Ticket Office Closure
The ticket office will be closed from 12:28 on 21/02/2025 until the end of the day at Swanley station.
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Swanscombe: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Swanscombe station.
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Sydenham Hill: Ticket Office Closure
The ticket office will be closed from 18:30 on 21/02/2025 until the end of the day at Sydenham Hill station.
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Tunbridge Wells: Ticket Office Closure
The ticket office will be closed from 20:00 on 21/02/2025 until the end of the day at Tunbridge Wells station.
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Wadhurst: Ticket Office Closure
The ticket office will be closed from 11:38 on 21/02/2025 until the end of the day at Wadhurst station.
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West Dulwich: Ticket Office Closure
The ticket office will be closed from 19:00 on 21/02/2025 until the end of the day at West Dulwich station.
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West St Leonards: Ticket Vending Machine problem
The ticket vending machines are out of order at West St Leonards station.
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Westgate-On-Sea: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Westgate-On-Sea station.
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Wye: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Wye station.
Check live trains
See up-to-the-minute train running times and any delays or cancellations to your journey.
Alternative Routes during disruption
When things go wrong, it’ll sometimes be necessary for you to use an alternative mode of transport to complete your journey. We’ve created a handy map for each of our stations setting out alternative buses and other transport options that may help. Simply choose the station(s) you’re travelling from to view and download the map.