Live travel information

Date:
1 February - 2 February 2025 11:59 PM

Routes affected:
From London Victoria to Ramsgate

Engineering work is taking place between London Victoria and Ramsgate, closing some lines.

As a result, the 00:10 London Victoria to Ramsgate via Chatham service will terminate at Faversham. Accessible replacement bus services will run between:

• Faversham and Ramsgate, calling at Margate, Broadstairs, and Dumpton Park
• Faversham and Margate, calling at all stations

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Date:
7 January - 28 February 2025 11:59 PM

Routes affected:
Between London Charing Cross / London Victoria and Hayes (Kent)

Urgent repairs to the track in the Ladywell area mean that trains running through this station will be cancelled or revised.

What has happened?

Damage has been discovered to the track near Ladywell. Our partners at Network Rail advise that a specialist part is required which isn't immediately available as it needs to be specially produced and then delivered to where it needs to go.

How will this affect my journey?

Until the repairs have been completed, we need to make some temporary changes on the Hayes line in order that we can continue to run the same number of trains whilst minimising the impact of the speed restriction.

The following changes are in place until at least Friday 28 February.

Towards London:

Some trains are not stopping at Eden Park or New Beckenham, however during the weekday evening "peak" period, trains stop at all stations as usual.

From London:

Some trains are not stopping at Eden Park or New Beckenham, however during the weekday evening "peak" period, trains stop at all stations as usual.

What do I need to do?

If you're using one of the affected stations, please allow more time for your journey.

We're unfortunately only able to update journey planners 24 hours in advance of travel.

If you are delayed by 15 minutes or more, please be sure to claim delay repay by visiting the website.

I'd like more information:

You can find out more about the problem from Network Rail here.

Alternatively you can follow this incident on X (@SE_Railway) or Bluesky using #HayesLine, or follow the Southeastern WhatsApp channel: http://bit.ly/seWAchannel.

Check before you travel:

You can check your journey for today in the National Rail Enquiries real-time Journey Planner.

Journey planners will be updated each day for the following day's service.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Date:
21 December 2022 - 17 May 2025

Routes affected:
Various Southeastern routes

Engineering work is taking place at various locations on the Southeastern network, closing some lines overnight from Monday to Thursday. 

These changes may be subject to further alteration on some days, such as starting earlier, or not taking place at all. Please check your journey using the Journey Planner, and also check other items on our engineering pages for the date of your journey.

Mondays only:

Every Monday night, Network Rail carry out essential maintenance on the lines between Ashford International and Ramsgate via Canterbury West.

From 23:50 until the end of service, buses replace trains between Ashford International and Canterbury West / Ramsgate. 

Mondays and Tuesdays:

Every Monday and Tuesday night, Network Rail carry out essential maintenance on the lines to and from London Charing Cross.  

There will be no trains at London Charing Cross or London Waterloo East from approximately 23:30 until the end of service. 

Trains will run from London Cannon Street instead, and you will need to travel to / from London Cannon Street / London Bridge. 

Tuesdays only:

Every Tuesday night, Network Rail carry out essential maintenance on the lines between Faversham and Ramsgate via Margate.  

From 23:30 until the end of service, buses replace trains between Faversham and Margate / Ramsgate. 

Wednesdays and Thursdays:

Every Wednesday and Thursday night, Network Rail carry out essential maintenance on the lines to / from London Cannon Street.

There will be no trains at London Cannon Street from approximately 23:35 until the end of service. 

Trains will run to / from London Charing Cross instead, if you could please make your way to London Bridge for these trains. 

Ticket acceptance:

Monday to Thursday:

From 23:00 until the end of service, you can use London Underground between Charing Cross, Embankment, Cannon Street, London Bridge, Southwark and Waterloo at no extra cost. 

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

You can plan your journey on London Underground by using the Transport for London Journey Planner

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

Please be advised that, on occasion, replacement vehicles may be busier than usual, and you should allow extra time for your journey.