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Service disruption
If you are travelling you can find out the latest information about our services and see if there are any disruptions that might affect you
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Emergency services dealing with an incident between Ashford International and Canterbury West means all lines are closed. As a result, trains running between these stations may be canceled or revised.
This is expected until 11:00.
Customer Advice:
What's happened?
We have received reports of a person being hit by a train between Ashford and Canterbury West. Electricity to the track has been switched off and emergency services have been called. How does this affect my journey?
Trains are currently unable to run between Ashford and Ramsgate via Canterbury West and are likely to be cancelled or diverted to run via Dover. What should I do?
Please allow extra time to complete your journey and check before you travel. You can use your ticket at no extra cost on Stagecoach services between Ashford, Canterbury and Ramsgate. You can also use our services via Canterbury East at no extra cost. Alternative Routes: For details of alternative routes that may be available to complete your journey, please refer to our Alternative routes during disruption maps which can be found here How can I stay up to date?
You can follow Southeastern on Twitter (X) @SE_Railway, using #CanterburyWest , or follow the Southeastern WhatsApp channel.
Last updated: 8:57 AM
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Here's a summary of the services that we'll be running over the next few days.
Thursday 2 & Friday 3 January: We'll be running a Saturday timetable, with additional peak-time trains on some routes. Normal ticket restrictions will apply.
Saturday 4 January: All routes are open and we'll be running our normal Saturday timetable
Sunday 5 January: Our normal Sunday timetable will be running, except on the following routes where engineering work is taking place:
- Cannon Street, Charing Cross and Waterloo East will be closed.
Buses replace trains between:
- Greenwich and Dartford via Sidcup
- Lewisham and Orpington
- Swanley and Borough Green & Wrotham
- Canterbury West and Ramsgate
- Deal and Ramsgate
Please check before you travel by using the Southeastern App, or our Journey Planner
Keep up to date with the latest information by following us on X @SE_Railway or the Southeastern WhatsApp Channel
Last updated: 8:25 AM
To check your individual journey, please use our Live departures & arrivals.
Engineering work for Today
Date:
2 January - 3 January 2025 11:59 PM
Routes affected:
Southeastern between London Victoria
Engineering work is taking place between Swanley and Rochester, closing all lines very early on Friday morning.
The 00:40 London Victoria to Gillingham will be retimed to start at 00:42, and will be diverted non-stop to Rochester, Chatham and Gillingham.
The 00:25 London Victoria to Ashford International will be retimed to 00:40, and call as booked.
A replacement bus will depart Swanley at 01:15, calling to set down only at Farningham Road, Longfield, Meopham, Rochester, Chatham and Gillingham.
Please note that these trains run at the end of Thursday's service.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Date:
21 December 2022 - 17 May 2025
Routes affected:
Various Southeastern routes
Engineering work is taking place at various locations on the Southeastern network, closing some lines overnight from Monday to Thursday.
These changes may be subject to further alteration on some days, such as starting earlier, or not taking place at all. Please check your journey using the Journey Planner, and also check other items on our engineering pages for the date of your journey.
Mondays only:
Every Monday night, Network Rail carry out essential maintenance on the lines between Ashford International and Ramsgate via Canterbury West.
From 23:50 until the end of service, buses replace trains between Ashford International and Canterbury West / Ramsgate.
Mondays and Tuesdays:
Every Monday and Tuesday night, Network Rail carry out essential maintenance on the lines to and from London Charing Cross.
There will be no trains at London Charing Cross or London Waterloo East from approximately 23:30 until the end of service.
Trains will run from London Cannon Street instead, and you will need to travel to / from London Cannon Street / London Bridge.
Tuesdays only:
Every Tuesday night, Network Rail carry out essential maintenance on the lines between Faversham and Ramsgate via Margate.
From 23:30 until the end of service, buses replace trains between Faversham and Margate / Ramsgate.
Wednesdays and Thursdays:
Every Wednesday and Thursday night, Network Rail carry out essential maintenance on the lines to / from London Cannon Street.
There will be no trains at London Cannon Street from approximately 23:35 until the end of service.
Trains will run to / from London Charing Cross instead, if you could please make your way to London Bridge for these trains.
Ticket acceptance:
Monday to Thursday:
From 23:00 until the end of service, you can use London Underground between Charing Cross, Embankment, Cannon Street, London Bridge, Southwark and Waterloo at no extra cost.
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
You can plan your journey on London Underground by using the Transport for London Journey Planner
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.
You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.
Please be advised that, on occasion, replacement vehicles may be busier than usual, and you should allow extra time for your journey.
To check for future disruptions visit the planned engineering works page.
Other updates
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09:02 London Cannon Street to Dartford due 09:52
Facilities on the 09:02 London Cannon Street to Dartford due 09:52.
This is due to a fault on a train.
Will be formed of 5 coaches instead of 10.
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Ashford International: Toilets out of order
All toilets on platforms 5 and 6 are out of order at Ashford International station.
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Bickley: Ticket Office Closure
The ticket office will be closed from 17:30 on 02/01/2025 until the end of the day at Bickley station.
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Bromley North: Ticket Office Closure
The ticket office will be closed from 12:08 on 02/01/2025 until the end of the day at Bromley North station.
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Chelsfield: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Chelsfield station.
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Chestfield & Swalecliffe: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Chestfield & Swalecliffe station.
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Chislehurst: Ticket Office Closure
The ticket office will be open from 13:12 on 02/01/2025 until the end of the day at Chislehurst station.
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Crowhurst: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Crowhurst station.
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Greenhithe For Bluewater: Ticket Office Closure
The ticket office will be closed from 12:38 on 02/01/2025 until the end of the day at Greenhithe For Bluewater station.
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Herne Hill: Ticket Office Closure
The ticket office will be closed from 13:00 on 02/01/2025 until the end of the day at Herne Hill station.
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Higham: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Higham station.
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Knockholt: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Knockholt station.
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Lewisham: Lifts out of order
The lifts will be out of order between platform 1 and station subway from now until further notice at Lewisham station.
Additional Information:
This affects services from Hayes, Sidcup and Orpington.
Please speak to staff if you require assistance. -
Martin Mill: Ticket Office Closure
The ticket office is closed at Martin Mill station.
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New Hythe: Ticket Vending Machine problem
The ticket vending machines are out of order at New Hythe station.
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Newington: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Newington station.
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Northfleet: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Northfleet station.
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Pluckley: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Pluckley station.
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Sandwich: Ticket Vending Machine problem
The ticket vending machines are out of order at Sandwich station.
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Sole Street: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Sole Street station.
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Teynham: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Teynham station.
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Wadhurst: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Wadhurst station.
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West Dulwich: Ticket Office Closure
The ticket office will be closed from 12:38 on 02/01/2025 until the end of the day at West Dulwich station.
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Westcombe Park: Toilets out of order
The Disabled toilets are out of order at Westcombe Park station.
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Westgate-On-Sea: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Westgate-On-Sea station.
Check live trains
See up-to-the-minute train running times and any delays or cancellations to your journey.
Alternative Routes during disruption
When things go wrong, it’ll sometimes be necessary for you to use an alternative mode of transport to complete your journey. We’ve created a handy map for each of our stations setting out alternative buses and other transport options that may help. Simply choose the station(s) you’re travelling from to view and download the map.