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Service disruption
If you are travelling you can find out the latest information about our services and see if there are any disruptions that might affect you
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The emergency services have completed their work following a person being hit by a train between Faversham and Rainham. This has allowed all lines between these stations to reopen.
Trains running between these stations may still be cancelled, delayed by up to 60 minutes or revised whilst service recovers.
Major disruption is expected until the end of the day.
If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.
What's happened?
The line has reopened between Faversham and Rainham following a person being hit by a train earlier today. Unfortunately, because trains and crew are not in the correct positions, services will remain disrupted for the rest of the day.
How does this affect my journey?
Services through the Medway Towns may still be diverted, cancelled and delayed as we work to get services back to normal time, but we are expecting services to be subject to disruption until the end of service.
There will be no more trains from Dover towards Faversham this evening.
What should I do?
Allow extra time to make your journey and check our journey planner for live disruption information.
You may use your ticket at no extra cost on:
- Thameslink services between Rainham and London St Pancras International
- Fastrack bus route B between Ebbsfleet and Gravesend
Due to the large amount of disruption this evening. Passengers who have been disrupted and have had to make alternate travel arrangements are advised to save the receipt and request the cost back at the web form here.
Alternative Routes:
For details of alternative routes that may be available to complete your journey, please refer to the Alternative routes during disruption maps which can be found here
How can I stay up to date?
You can follow us on Twitter (X) @SE_Railway or follow the Southeastern WhatsApp channel: http://bit.ly/seWAchannel
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
Last updated: 11:18 PM
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Because of engineering work, on Sunday 17 November there will be no trains to or from London Cannon Street. Accessible replacement buses will also replace trains between Lewisham and Dartford via New Cross, Greenwich and Woolwich.
You may use your ticket at no extra cost, on:
- London Underground between Victoria, Charing Cross, Embankment, Waterloo, Southwark and London Bridge.
- Docklands Light Railway between Lewisham and Greenwich.
For more information and to check details of other engineering work taking place on Sunday, check our engineering work page.
Last updated: 11/11/2024 02:18
To check your individual journey, please use our Live departures & arrivals.
Engineering work for Today
Date:
11 November - 15 November 2024 11:59 PM
Routes affected:
Between London St Pancras International and Faversham / Ramsgate, between London Victoria and Ashford International, between London Charing Cross / London Cannon Street and Maidstone East, between Lewisham and Gravesend, between Beckenham Junction and Orpington, between Orpington and Sevenoaks, between Gillingham and Faversham, between Sittingbourne and Sheerness-on-Sea, between Tonbridge and Wadhurst / Hastings, between Tunbridge Wells and Robertsbridge / Hastings, between Battle and Crowhurst, and also between Maidstone East and Ashford International.
Engineering work is taking place across the Southeastern network, closing various lines.
The following services are affected:
Monday
From 22:45 until the end of service, buses will replace train services between Tonbridge and Wadhurst / Hastings.
Monday, Wednesday and Thursday
From 23:20 until the end of service, buses will replace train services between Sittingbourne and Sheerness-on-Sea.
The 23:20 and 23:50 London St Pancras International to Faversham services will be replaced by buses between Ebbsfleet International, Gillingham and Faversham calling at all stations except Higham, Newington and Teynham.
From 23:45 until the end of service, buses will replace train services between Gillingham and Faversham calling at all stations except Teynham. A minibus service will operate between Sittingbourne and Teynham.
Monday to Thursday
From 23:15 until the end of service, buses will replace train services between Maidstone East and Ashford International. Additionally:
- The 22:25 and 23:25 London Victoria to Ashford International services will be diverted between Otford and Ashford International to run via Sevenoaks
- The 00:25 London Victoria to Ashford International service will terminate at Maidstone East
- Train services between London Charing Cross / London Cannon Street and Maidstone East will call additionally at Kemsing, East Malling and Barming
From 23:55 until the end of service, buses will replace train services between Beckenham Junction and Orpington calling at all stations.
Tuesday
From 23:40 until the end of service, buses will replace train services between Tunbridge Wells and Hastings and will run between:
- Tunbridge Wells and Hastings, calling at Wadhurst, Battle, West St Leonards and St Leonards Warriors Square
- Tunbridge Wells and Robertsbridge, calling at all stations
- Battle and Crowhurst
Tuesday to Friday
From 00:15 until the end of service, buses will replace train services between Lewisham and Gravesend via Sidcup. Trains will be diverted via an alternative route and call additionally at all stations between Lewisham and Dartford via Bexleyheath.
From 00:30 until the end of service, trains to Orpington and Sevenoaks will not stop at Lewisham. A replacement bus service will operate between London Bridge and Orpington departing at 01:10, calling at Lewisham.
Wednesday and Thursday
The 23:07 London St Pancras International to Ramsgate via Dover service will not call at any stations between Dover and Ramsgate. This service will run an alternative route and call additionally at Faversham, Margate and Broadstairs. A replacement bus service will operate between Dover Priory and Sandwich, calling at all stations.
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use our travel information pages.
You can find the location of your replacement bus by checking station signs or by searching for your station on our station information pages.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Date:
21 December 2022 - 14 December 2024
Routes affected:
Various Southeastern routes
Engineering work is taking place at various locations on the Southeastern network, closing some lines overnight from Monday to Thursday.
These changes may be subject to further alteration on some days, such as starting earlier, or not taking place at all. Please check your journey using the Journey Planner, and also check other items on our engineering pages for the date of your journey.
Mondays only:
Every Monday night, Network Rail carry out essential maintenance on the lines between Ashford International and Ramsgate via Canterbury West.
From 23:50 until the end of service, buses replace trains between Ashford International and Canterbury West / Ramsgate.
Mondays and Tuesdays:
Every Monday and Tuesday night, Network Rail carry out essential maintenance on the lines to and from London Charing Cross.
There will be no trains at London Charing Cross or London Waterloo East from approximately 23:30 until the end of service.
Trains will run from London Cannon Street instead, and you will need to travel to / from London Cannon Street / London Bridge.
Tuesdays only:
Every Tuesday night, Network Rail carry out essential maintenance on the lines between Faversham and Ramsgate via Margate.
From 23:30 until the end of service, buses replace trains between Faversham and Margate / Ramsgate.
Wednesdays and Thursdays:
Every Wednesday and Thursday night, Network Rail carry out essential maintenance on the lines to / from London Cannon Street.
There will be no trains at London Cannon Street from approximately 23:35 until the end of service.
Trains will run to / from London Charing Cross instead, if you could please make your way to London Bridge for these trains.
Ticket acceptance:
Monday to Thursday:
From 23:00 until the end of service, you can use London Underground between Charing Cross, Embankment, Cannon Street, London Bridge, Southwark and Waterloo at no extra cost.
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
You can plan your journey on London Underground by using the Transport for London Journey Planner
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.
You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.
Please be advised that, on occasion, replacement vehicles may be busier than usual, and you should allow extra time for your journey.
To check for future disruptions visit the planned engineering works page.
Other updates
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22:55 London Charing Cross to Dartford due 23:42
Facilities on the 22:55 London Charing Cross to Dartford due 23:42.
This is due to a fault on this train.
Will be formed of 8 coaches instead of 12. -
23:03 London Victoria to Gravesend due 00:08
Facilities on the 23:03 London Victoria to Gravesend due 00:08.
This is due to a fault on a train.
Will be formed of 4 coaches instead of 8.
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Beckenham Junction: Toilets out of order
The Gentlemen's toilets are out of order at Beckenham Junction station.
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Bromley North: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Bromley North station.
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Chestfield & Swalecliffe: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Chestfield & Swalecliffe station.
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Folkestone Central: Ticket Office Closure
The ticket office will be closed from 12:30 on 12/11/2024 until the end of the day at Folkestone Central station.
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Herne Bay: Ticket Office Closure
The ticket office will be closed from 12:30 on 12/11/2024 until the end of the day at Herne Bay station.
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Herne Hill: Ticket Office Closure
The ticket office will be closed from 12:45 on 12/11/2024 until the end of the day at Herne Hill station.
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Hildenborough Facilities: Various changes
At Hildenborough station, the following issues have been reported:
The ticket vending machines are out of order.
The Gentlemen's toilets are out of order. -
Lewisham: Lifts out of order
The lifts will be out of order between platform 4 and station underpass from now until further notice at Lewisham station.
Additional Information:
This affects services towards Dartford/Gravesend via Bexleyheath, and via Woolwich Arsenal.
The nearest station with step free access is Blackheath -
Longfield: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Longfield station.
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Martin Mill: Ticket Vending Machine problem
The ticket vending machines are out of order at Martin Mill station.
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Newington: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Newington station.
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Northfleet: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Northfleet station.
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Orpington: Lifts out of order
The lifts will be out of order between Platforms 1+2 and the overbridge from now until further notice at Orpington station.
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Orpington: Lifts out of order
The lifts will be out of order between Platform 3/4 and Station entance from now until further notice at Orpington station.
Additional Information:
The nearest stations with step free access available are Petts Wood & Chelsfield -
Pluckley: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Pluckley station.
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Rochester: Toilets out of order
The Disabled toilets are out of order at Rochester station.
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Sole Street: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Sole Street station.
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St Leonards Warrior Sq: Ticket Vending Machine problem
The ticket vending machines are out of order at St Leonards Warrior Sq station.
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Stratford International: Escalators out of order
The escalators will be out of order between Main Concourse and Platforms 2/3 from now until further notice at Stratford International station.
Additional Information:
The DOWN escalator is out of service. -
Strood: Ticket Office Closure
The ticket office will be closed from 12:00 on 12/11/2024 until the end of the day at Strood station.
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Swanscombe: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Swanscombe station.
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Teynham: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Teynham station.
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Tunbridge Wells: Toilets out of order
The Disabled toilets on platform 1 are out of order at Tunbridge Wells station.
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Wadhurst: Ticket Office Closure
The ticket office will be closed from 11:30 on 12/11/2024 until the end of the day at Wadhurst station.
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Westgate-On-Sea: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Westgate-On-Sea station.
Check live trains
See up-to-the-minute train running times and any delays or cancellations to your journey.
Alternative Routes during disruption
When things go wrong, it’ll sometimes be necessary for you to use an alternative mode of transport to complete your journey. We’ve created a handy map for each of our stations setting out alternative buses and other transport options that may help. Simply choose the station(s) you’re travelling from to view and download the map.