Surbiton

Address

Surbiton station
Victoria Road
Surbiton
KT6 4PE

Ticket office

Mon - Fri:	6:30 AM to 8:30 PM
Sat:	6:30 AM to 8:00 PM
Sun:	7:30 AM to 8:00 PM

0 Station updates

Station details

The lifts are out of order between Booking Hall (Entrance and Exit) and rest of station at Surbiton station.

General information

Station Operator: SW
Station Code: SUR

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Travelcard: Zone 6
Oyster Pre Pay	No
Oyster Validator	Yes
Smartcard Issued	Yes
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: In the booking hall

Passenger services

Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Lost Property Contact Available	No
Ticket Gate	Yes
Customer Services: Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points	Yes
Customer Help Points Note: Help points are available on all platforms

Station facilities

Atm Machine	No
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens, Announcements,

Shops	No
Station Buffet	Yes
Station Buffet Note: A café on both platforms
Telephones	Yes
Toilets	Yes
Toilets Note: The toilets are located on all the platforms. The National key toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
Waiting Room	Yes

Car parking

Car parking	Yes

Name: Surbiton Car Park (Upside and Downside)
Operator:
Spaces: 446
Car Parking Contact Available: No Accessible Car Park Equipment: No
Accessible Spaces: 6
Accessible Spaces Note:

Parking is chargeable for all vehicles.

Daily Charge: £12.80
Weekly Charge: £51.00
Monthly Charge: £179.50

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 330 Type: Compounds Location: Note: Secure area

Cycle Storage Availability

Sheltered: Yes
Spaces: 330
Type: Compounds
Location:
Note:

Secure area

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Station forecourt off Victoria road
Taxi Rank	Yes
Taxi Rank Note: Taxi Rank on the Victoria Road forecourt

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	No
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Accessible Toilets Note: All platforms.
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Step-free category B2 station - This station has step-free access from the main entrance to all platforms via lifts. There is no step-free access from the rear (South Bank) entrance.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down	No
Helpline Contact	Yes
0800 5282100
Helpline Opening Hours	Yes
Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Staff Help Available	Yes
Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Assisted Travel: Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

Live departures & arrivals for Surbiton

Departures

Arrivals

Live departures for Surbiton
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
19:46	London Waterloo Platform 2	2	19:48 2 mins late	n/a	See details on departure to London Waterloo
19:57	Guildford via Cobham Platform 4	4	On time	n/a	See details on departure to Guildford via Cobham
19:57	London Waterloo Platform 1	1	On time	n/a	See details on departure to London Waterloo
20:00	Basingstoke Platform 3	3	On time	n/a	See details on departure to Basingstoke
20:02	London Waterloo Platform 1	1	On time	n/a	See details on departure to London Waterloo
20:05	Hampton Court Platform 4	4	On time	n/a	See details on departure to Hampton Court
20:10	London Waterloo Platform 1	1	On time	n/a	See details on departure to London Waterloo
20:13	London Waterloo Platform 1	1	On time	n/a	See details on departure to London Waterloo
20:14	Woking Platform 4	4	On time	n/a	See details on departure to Woking
20:20	London Waterloo Platform 1	1	On time	n/a	See details on departure to London Waterloo

Live arrivals at Surbiton
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	further details
19:46	Basingstoke Platform 2	2	On time	n/a	See details on departure to Basingstoke
19:56	London Waterloo Platform 4	4	On time	n/a	See details on departure to London Waterloo
19:56	Woking Platform 1	1	On time	n/a	See details on departure to Woking
19:59	London Waterloo Platform 3	3	On time	n/a	See details on departure to London Waterloo
20:01	Hampton Court Platform 1	1	On time	n/a	See details on departure to Hampton Court
20:04	London Waterloo Platform 4	4	On time	n/a	See details on departure to London Waterloo
20:09	Alton Platform 1	1	On time	n/a	See details on departure to Alton
20:12	Guildford Platform 1	1	On time	n/a	See details on departure to Guildford
20:13	London Waterloo Platform 4	4	On time	n/a	See details on departure to London Waterloo
20:19	Basingstoke Platform 1	1	On time	n/a	See details on departure to Basingstoke

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Surbiton

No timetables.

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