Service disruption

If you are travelling you can find out the latest information about our services and see if there are any disruptions that might affect you

Following a tree blocking the railway at Sturry all lines have reopened. As service recovers, trains may still be cancelled, delayed or revised.
Disruption is expected until 19:00.
What's happened?
A train has struck a tree in the Sturry area. Initially it appeared trains were able to run as normal but upon arrival at Canterbury West, the train was found to have sustained significant damage and was unable to move from Canterbury West, meaning services were suspended between Canterbury West and Ramsgate.
The incident train has now been made safe and has departed Canterbury West, allowing services to resume between Canterbury West and Ramsgate.
How does this affect my journey?
Trains between Canterbury West and Ramsgate may be delayed, altered or cancelled while we work to return the service to normal.
What should I do?
A replacement bus service is in operation.
Please check before you travel and allow extra time for your journey.
Alternative Routes:
For details of alternative routes that may be available to complete your journey, please refer to our Alternative routes during disruption maps which can be found here.
How can I stay up to date?.
You can follow us on Twitter (X) @SE_Railway, or follow the Southeastern WhatsApp channel here.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page .
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Last updated: 5:33 PM
There are no trains at Charing Cross or Waterloo East today because of engineering work. Services are diverted to run to and from Cannon Street.

You may use your ticket at no extra charge on:

- London Underground: between Cannon Street, Charing Cross, Embankment (for Charing Cross), London Bridge, Southwark (for Waterloo East), Waterloo and Victoria.

For more details of engineering work taking place on our network, please check our engineering work page.

Last updated: 9:27 AM

To check your individual journey, please use our Live departures & arrivals.

Engineering work for Today

Buses replace trains between Ebbsfleet International / Ashford International and Canterbury West on Sunday 24 November

Date:
24 November - 24 November 2024 11:59 PM

Routes affected:
Southeastern between London St Pancras International and Ashford International / Margate / Ramsgate, and between Tonbridge and Ramsgate

Engineering work is taking place near Ashford International, closing all lines between Ebbsfleet International and Ashford International, and between Ashford International and Canterbury West.

Accessible replacement buses will run between:

Ebbsfleet International and Maidstone East
Ashford International and Canterbury West non-stop
Ashford International and Canterbury West calling at all stations

Highspeed via Ashford International: Trains between London St Pancras International and Margate will not run and services between London St Pancras International and Ramsgate via Dover Priory will only run between London St Pancras International and Ebbsfleet International. A reduced service will run between London St Pancras International and Ebbsfleet International. Additional trains will run between Canterbury West and Margate.

For travel between Ashford International and Ebbsfleet International, Stratford or London St Pancras International you will need to use alternative trains between Ashford International and Maidstone East and change at Maidstone East for the replacement bus service between Maidstone East and Ebbsfleet International.

Paddock Wood Line: Trains between London Charing Cross and Ramsgate via Canterbury West will only run between London Cannon Street and Ashford International. Trains between London Cannon Street and Dover Priory will be extended to run to / from Ramsgate via Sandwich. These trains will run to / from London Cannon Street because of further engineering work.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use our travel information pages.

You can find the location of your replacement bus by checking station signs or by searching for your station on our station information pages.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

No trains to / from London Charing Cross / London Waterloo East on Sunday 24 November

Date:
24 November - 24 November 2024 11:59 PM

Routes affected:
All Southeastern services to / from London Charing Cross

Engineering work is taking place between London Charing Cross and London Bridge, closing all lines.

Paddock Wood Line: Trains between London Charing Cross and Ramsgate / Ashford International via Tonbridge will be diverted to run to / from London Cannon Street. These trains will not run between Ashford International and Ramsgate via Canterbury West because of further engineering work.

Hastings Line: Trains between London Charing Cross and Hastings will run to / from London Cannon Street.

Grove Park Line: Trains between London Charing Cross and Sevenoaks via Grove Park will run to / from London Cannon Street.

Sidcup Line: Trains between London Charing Cross and Gravesend via Sidcup will run to / from London Cannon Street. Trains which usually only run between London Charing Cross and Dartford via Sidcup will not run.

Hayes Line: Trains between London Charing Cross and Hayes will run to / from London Cannon Street instead.

Ticket acceptance:

You can use London Underground between Victoria, Charing Cross, Embankment, Waterloo, Southwark and London Bridge at no extra cost.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

You can plan your journey on London Underground by using the Transport for London Journey Planner

No train services via Denmark Hill on Sunday 24 November

Date:
24 November - 24 November 2024 11:59 PM

Routes affected:
Southeastern between London Victoria and Dartford / Faversham / Dover PrioryThameslink between London Blackfriars and Orpington / Sevenoaks, and between London Victoria and Orpington / Sevenoaks

Engineering work is taking place between London Victoria and Nunhead, closing all lines.

Southeastern:

Bexleyheath Line: Trains between London Victoria and Dartford via Bexleyheath will not run. Additional trains will run between London Cannon Street and Dartford via Bexleyheath.

Sole Street line: Trains between London Victoria and Dover Priory via Denmark Hill will run non-stop between London Victoria and Bromley South.

Ticket acceptance:

You can use the London Underground between Victoria, Charing Cross, Embankment, Cannon Street, London Bridge, Southwark and Waterloo at no extra cost.

Thameslink:

Trains to / from Orpington / Sevenoaks will be diverted to run via Kent House, calling additionally at Herne Hill and Beckenham Junction. These trains will run to an amended timetable.

Replacement buses will run between Herne Hill and Bromley South, calling at all stations except Nunhead and Ravensbourne. For these stations, you can use London Buses to complete your journey.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

You can plan your journey on London Buses / London Underground by using the Transport for London Journey Planner

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use our travel information pages.

You can find the location of your replacement bus by checking station signs or by searching for your station on our station information pages.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Amended trains in the Dartford area before 07:30 on Sunday 24 November

Date:
24 November - 24 November 2024 11:59 PM

Routes affected:
Southeastern between Dartford and London Charing Cross / London Victoria

Engineering work is taking place in the Dartford area, closing various lines.

The following train services will start from Crayford:

The 06:50 Dartford to London Cannon Street via Sidcup
The 07:20 Dartford to London Cannon Street via Sidcup

Accessible buses will run between Dartford and Crayford leaving Dartford at 06:37 and 07:07. These trains run to London Cannon Street instead of London Charing Cross because of further engineering work.

The following services will start at Barnehurst:

The 06:24 Dartford to London Cannon Street via Bexleyheath
The 06:54 Dartford to London Cannon Street via Bexleyheath
The 07:24 Dartford to London Cannon Street via Bexleyheath

Accessible buses will leave Dartford at 06:11, 06:41 and 07:11 calling at Barnehurst. These trains run to London Cannon Street instead of London Victoria because of further engineering work.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use our travel information pages.

You can find the location of your replacement bus by checking station signs or by searching for your station on our station information pages.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Amended 00:30 London Charing Cross to Gravesend service on Sunday 24 November

Date:
23 November - 24 November 2024 11:59 PM

Routes affected:
Southeastern between London Charing Cross and Gravesend

Engineering work is taking place between Dartford and Gravesend, closing all lines very early on Sunday morning.

As a result, the 00:30 London Charing Cross to Gravesend (via Sidcup) service will be replaced by a bus between Dartford and Gravesend.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use our travel information pages.

You can find the location of your replacement bus by checking station signs or by searching for your station on our station information pages.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Amendments to some late night Southeastern trains

Date:
21 December 2022 - 17 May 2025

Routes affected:
Various Southeastern routes

Engineering work is taking place at various locations on the Southeastern network, closing some lines overnight from Monday to Thursday.

These changes may be subject to further alteration on some days, such as starting earlier, or not taking place at all. Please check your journey using the Journey Planner, and also check other items on our engineering pages for the date of your journey.

Mondays only:

Every Monday night, Network Rail carry out essential maintenance on the lines between Ashford International and Ramsgate via Canterbury West.

From 23:50 until the end of service, buses replace trains between Ashford International and Canterbury West / Ramsgate.

Mondays and Tuesdays:

Every Monday and Tuesday night, Network Rail carry out essential maintenance on the lines to and from London Charing Cross.

There will be no trains at London Charing Cross or London Waterloo East from approximately 23:30 until the end of service.

Trains will run from London Cannon Street instead, and you will need to travel to / from London Cannon Street / London Bridge.

Tuesdays only:

Every Tuesday night, Network Rail carry out essential maintenance on the lines between Faversham and Ramsgate via Margate.

From 23:30 until the end of service, buses replace trains between Faversham and Margate / Ramsgate.

Wednesdays and Thursdays:

Every Wednesday and Thursday night, Network Rail carry out essential maintenance on the lines to / from London Cannon Street.

There will be no trains at London Cannon Street from approximately 23:35 until the end of service.

Trains will run to / from London Charing Cross instead, if you could please make your way to London Bridge for these trains.

Ticket acceptance:

Monday to Thursday:

From 23:00 until the end of service, you can use London Underground between Charing Cross, Embankment, Cannon Street, London Bridge, Southwark and Waterloo at no extra cost.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

You can plan your journey on London Underground by using the Transport for London Journey Planner

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

Please be advised that, on occasion, replacement vehicles may be busier than usual, and you should allow extra time for your journey.

To check for future disruptions visit the planned engineering works page.

Other updates

2 Train formation updates

17:55 London Victoria to Ashford International due 19:33

Facilities on the 17:55 London Victoria to Ashford International due 19:33.
This is due to a fault on this train.
Will be formed of 4 coaches instead of 8.
19:56 Ashford International to London Victoria due 21:37

Facilities on the 19:56 Ashford International to London Victoria due 21:37.
This is due to a fault on this train.
Will be formed of 4 coaches instead of 8.

16 Station updates

Bexleyheath: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Bexleyheath station.
Canterbury East: Lifts out of order

The lifts will be out of order between the platforms and station overbridge from 22:57 on 20/11/2024 until further notice at Canterbury East station.
Additional Information:
There is step free access to both platforms. Passengers are unable to cross between platforms.
Catford Bridge: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Catford Bridge station.
Crayford: Toilets out of order

All toilets at the station are out of order at Crayford station.
Crowhurst: Ticket Vending Machine problem

The ticket vending machines are out of order at Crowhurst station.
Ebbsfleet International: Escalators out of order

The escalators will be out of order between the concourse and Platforms 2 & 3 from 11:33 on 17/11/2024 until further notice at Ebbsfleet International station.
Falconwood: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Falconwood station.
Faversham: Toilets out of order

All toilets on platforms 3 and 4 are out of order at Faversham station.
Headcorn: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Headcorn station.
Lewisham: Lifts out of order

The lifts will be out of order between Platform 4 and Platform 3 from 11:20 on 21/11/2024 until further notice at Lewisham station.
Additional Information:
This will affect services from London on the down towards Dartford via Bexleyheath and Woolwich
The nearest station with stepfree access is Blackheath
New Eltham: Lifts out of order

The lifts will be out of order between platform 1 and overbridge from 16:05 on 18/11/2024 until further notice at New Eltham station.
Additional Information:
The nearest stations with step free access are Sidcup and Mottingham.
New Eltham: Ticket Vending Machine problem

The ticket vending machines are out of order at New Eltham station.
Sheerness-On-Sea: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Sheerness-On-Sea station.
Staplehurst: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Staplehurst station.
Stratford International: Escalators out of order

The escalators will be out of order between platforms 2 & 3 and station concourse from 06:46 on 21/11/2024 until further notice at Stratford International station.
Additional Information:
The down escalator is currently out of service. There is an alternate escalator at the Eastern Exit.
Tunbridge Wells: Toilets out of order

The Disabled toilets on platform 1 are out of order at Tunbridge Wells station.

Check live trains

See up-to-the-minute train running times and any delays or cancellations to your journey.

Alternative Routes during disruption

When things go wrong, it’ll sometimes be necessary for you to use an alternative mode of transport to complete your journey. We’ve created a handy map for each of our stations setting out alternative buses and other transport options that may help. Simply choose the station(s) you’re travelling from to view and download the map.

Live travel information