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If you are travelling you can find out the latest information about our services and see if there are any disruptions that might affect you
A person has been hit by a train between Northfleet / Ebbsfleet International and Strood. As all lines are currently closed, trains may be cancelled or revised. Paramedics are currently on route to assist.
Major disruption is expected until 13:30.
If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.
How does this affect my journey?
Services are unable to travel between Gravesend and Strood and will be subject to delays and alterations. Services will be disrupted between:
What should I do?
Allow extra time to make your journey, and check our journey planner for more details.
You may use your ticket at no extra cost on:
Alternative routes:
For details of alternative routes that may be available to complete your journey, please refer to our Alternative routes during disruption maps which can be found here.
Your journey is likely to be severely delayed. Some trains will be revised, only completing parts of their normal journeys. There will also be some cancellations.
There isn't an exact estimate for the delays at the moment.
It's likely that you may need to use another route, if there's a practical alternative. You will be updated with more details shortly.
Changes to services:
Thameslink trains that normally run between Luton and Rainham will now terminate and start back from Dartford. You should use Southeastern services between Dartford and Gravesend. Please note that Southeastern are also affected by this incident.
Higham will not be served.
If you're waiting on a train which is delayed between stations:
If your train is delayed between stations, please remain where you are and listen to announcements, or speak to staff for further information. Teams will get you moving as soon as possible.
Please don't leave the train unless you are asked to do so. Other trains may still be moving in the area, and the track is also a very hazardous environment. In areas where the trains are powered by an electric third rail, this usually stays live and dangerous during incidents, and looks the same as other rails.
Ticket acceptance on alternative routes:
Thameslink are currently working with other public transport companies to make sure that your ticket will be accepted on the following:
Planning your journey:
You can check train departures from your station here:
You can view a live map of the network here:
You can also see an alternative route guide here:
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
Last updated: 11:52 AM
Lines have now reopened following a vehicle striking a bridge between Eden Park and Hayes. However, whist service recovers, trains running between these stations may still be cancelled or delayed by up to 20 minutes.
Disruption is expected until 13:30.
What's happened?
A road vehicle collided with a bridge between Elmers End and Eden Park earlier. Services are now on the move but are still subject to delays
How does this affect my journey?
Trains can now run their normal routes. Services may still be subject to delays as we work to get services back to normal working times.
What should I do?
Allow extra time to make your journey and check our journey planners for more detail. You may use your ticket at no extra cost on:
Alternative Routes:
For details of alternative routes that may be available to complete your journey, please refer to our Alternative routes during disruption maps which can be found here.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
Last updated: 12:13 PM
To check your individual journey, please use our Live departures & arrivals.
Date:
2 September - 6 September 2024 11:59 PM
Routes affected:
Various Southeastern routes
Engineering work is taking place at various locations on the Southeastern network, closing some lines overnight from Monday evening until Friday morning.
Monday only:
From 22:45 until the end of service, accessible buses replace trains between Tonbridge and Wadhurst / Hastings.
Tuesday only:
From 23:40 until the end of service accessible buses replace trains between Tunbridge Wells and Hastings and will run between:
The weekly Tuesday night engineering work between Faversham and Margate / Ramsgate will not take place, and trains will run normally between these stations.
Monday to Thursday:
The 23:50 London St Pancras International to Faversham service will be replaced by accessible buses between Ebbsfleet International, Gillingham and Faversham calling at all stations except Higham, Newington & Teynham.
The 04:14 Gillingham to Tonbridge service will start from Strood at 04:30. A replacement bus will leave Gillingham at 03:53 calling at all stations to Strood.
Tuesday to Friday:
From 00:15 until the end of service, buses replace trains between Meopham and Gillingham / Faversham / Whitstable, and between Gillingham, Faversham, Herne Bay.
Accessible buses will run between:
A connecting train will run from Sittingbourne (Wednesday & Friday) / Whitstable (Tuesday & Thursday) to Ramsgate.
The 00:25 London Victoria to Ashford International service will be diverted after Bromley South calling at Orpington, Sevenoaks & Ashford.
An accessible buses will run between Bromley South and Borough Green & Wrotham calling at St Mary Cray, Swanley and Otford.
A connecting train will run between Borough Green & Wrotham and Ashford International calling at all stations except Hollingbourne, Harrietsham & Charing.
Wednesday and Thursday:
The 23:07 London St Pancras International to Ramsgate via Dover service will be replaced by an accessible bus between Dover Priory and Margate calling at all stations except Thanet Parkway & Dumpton Park.
Wednesday to Friday:
From 00:10 until the end of service, accessible buses replace trains between Lewisham and Dartford / Gravesend via Bexleyheath. Trains will be diverted to run via Sidcup instead.
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.
You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.
Please be advised that, on occasion, replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Date:
21 December 2022 - 14 December 2024
Routes affected:
Various Southeastern routes
Engineering work is taking place at various locations on the Southeastern network, closing some lines overnight from Monday to Thursday.
These changes may be subject to further alteration on some days, such as starting earlier, or not taking place at all. Please check your journey using the Journey Planner, and also check other items on our engineering pages for the date of your journey.
Mondays only:
Every Monday night, Network Rail carry out essential maintenance on the lines between Ashford International and Ramsgate via Canterbury West.
From 23:50 until the end of service, buses replace trains between Ashford International and Canterbury West / Ramsgate.
Mondays and Tuesdays:
Every Monday and Tuesday night, Network Rail carry out essential maintenance on the lines to and from London Charing Cross.
There will be no trains at London Charing Cross or London Waterloo East from approximately 23:30 until the end of service.
Trains will run from London Cannon Street instead, and you will need to travel to / from London Cannon Street / London Bridge.
Tuesdays only:
Every Tuesday night, Network Rail carry out essential maintenance on the lines between Faversham and Ramsgate via Margate.
From 23:30 until the end of service, buses replace trains between Faversham and Margate / Ramsgate.
Wednesdays and Thursdays:
Every Wednesday and Thursday night, Network Rail carry out essential maintenance on the lines to / from London Cannon Street.
There will be no trains at London Cannon Street from approximately 23:35 until the end of service.
Trains will run to / from London Charing Cross instead, if you could please make your way to London Bridge for these trains.
Ticket acceptance:
Monday to Thursday:
From 23:00 until the end of service, you can use London Underground between Charing Cross, Embankment, Cannon Street, London Bridge, Southwark and Waterloo at no extra cost.
You can plan your journey using the National Rail Enquiries Journey Planner
You can plan your journey on London Underground by using the Transport for London Journey Planner
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.
You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.
Please be advised that, on occasion, replacement vehicles may be busier than usual, and you should allow extra time for your journey.
To check for future disruptions visit the planned engineering works page.
Facilities on the 10:40 London Victoria to Ramsgate due 12:35.
This is due to a fault on a train.
Will be formed of 4 coaches instead of 8.
Facilities on the 11:56 London Cannon Street to London Cannon Street due 13:25.
This is due to a fault on a train.
Will be formed of 8 coaches instead of 10.
Facilities on the 12:04 St Pancras International to Ramsgate due 13:51.
This is due to a fault on this train.
Will be formed of 6 coaches instead of 12.
Facilities on the 13:50 London Cannon Street to Orpington due 14:27.
This is due to a fault on a train.
Will be formed of 8 coaches instead of 10.
Facilities on the 14:54 Orpington to London Cannon Street due 15:29.
This is due to a fault on a train.
Will be formed of 8 coaches instead of 10.
Facilities on the 15:56 London Cannon Street to London Cannon Street due 17:24.
This is due to a fault on a train.
Will be formed of 8 coaches instead of 10.
Facilities on the 17:11 London Cannon Street to Ramsgate due 19:13.
This is due to a fault on this train.
Will be formed of 8 coaches instead of 12.
Facilities on the 17:33 London Cannon Street to London Cannon Street due 19:11.
This is due to a fault on a train.
Will be formed of 8 coaches instead of 10.
Facilities on the 19:26 London Cannon Street to London Cannon Street due 20:55.
This is due to a fault on a train.
Will be formed of 8 coaches instead of 10.
Facilities on the 21:20 London Cannon Street to Orpington due 21:57.
This is due to a fault on a train.
Will be formed of 8 coaches instead of 10.
The ticket office will be closed from 13:08 on 02/09/2024 until the end of the day at Bexleyheath station.
The ticket office will be closed from 13:10 on 02/09/2024 until the end of the day at Brixton station.
The ticket office will be closed from 12:38 on 02/09/2024 until the end of the day at Broadstairs station.
The ticket office has not opened and is not now expected to open before 12:38 at Broadstairs station.
The ticket office will be closed from 12:08 on 02/09/2024 until the end of the day at Bromley North station.
The lifts will be out of order between Platform 2 and Station Entrance from 29/08/2024 until further notice at Canterbury West station.
Additional Information:
The nearest station with step free access is Chartham
The ticket office will be closed from 12:38 on 02/09/2024 until the end of the day at Chislehurst station.
The lifts will be out of order between The concourse and the platforms. from now until further notice at Dartford station.
Additional Information:
The nearest station with step free access is Greenhithe.
The ticket office will be closed from now until the end of the day at Deal station.
The lifts will be out of order between Platform 1 and Platform 2/3 from 10:24 on 30/08/2024 until further notice at Dover Priory station.
Additional Information:
The next station with step free access in Folkestone Central
The ticket office will be closed from 12:38 on 02/09/2024 until the end of the day at Elmers End station.
The ticket office will be closed from 12:38 on 02/09/2024 until the end of the day at Falconwood station.
The ticket office will be closed from 13:08 on 02/09/2024 until the end of the day at Gillingham Kent station.
The ticket office will be closed from now until 13:12 at Gravesend station.
The ticket vending machines are out of order at Greenhithe For Bluewater station.
The ticket office will be closed from 12:38 on 02/09/2024 until the end of the day at Hayes Kent station.
At Hayes Kent station, the following issues have been reported:
There is no lighting at the station.
The oyster card readers are out of order.
The ticket office will be closed from 12:40 on 02/09/2024 until the end of the day at Headcorn station.
The ticket office will be closed from 12:38 on 02/09/2024 until the end of the day at Herne Bay station.
The ticket office will be closed from now until 13:22 at High Brooms station.
The ticket office will be closed from 12:38 on 02/09/2024 until the end of the day at Kidbrooke station.
The ticket office will be closed from 12:38 on 02/09/2024 until the end of the day at Ladywell station.
The ticket office will be closed from 12:38 on 02/09/2024 until the end of the day at Longfield station.
The ticket office will be closed from now until 13:22 at Lower Sydenham station.
The ticket vending machines are out of order at Meopham station.
The ticket office will be closed from now until the end of the day at Newington station.
The ticket office will be closed from now until 13:42 at Orpington station.
The ticket office will be closed from 12:08 on 02/09/2024 until the end of the day at Paddock Wood station.
The ticket office will be closed from 12:00 on 02/09/2024 until the end of the day at Petts Wood station.
The lifts will be out of order between Platform 3 and Platform 4 from 29/08/2024 until further notice at Petts Wood station.
Additional Information:
The next station with step free access is Orpington
The ticket office will be closed from now until the end of the day at Pluckley station.
The ticket office will be closed from now until 15:00 at Ramsgate station.
The ticket office will be closed from now until 13:12 at Rochester station.
The ticket office will be closed from now until the end of the day at Sandling station.
The ticket vending machines are out of order at Selling station.
The ticket office will be closed from now until the end of the day at Sheerness-On-Sea station.
The ticket office will be closed from 12:38 on 02/09/2024 until the end of the day at Sittingbourne station.
The ticket vending machines are out of order at Snodland station.
The ticket office will be closed from now until the end of the day at Sole Street station.
The ticket office will be closed from 12:08 on 02/09/2024 until the end of the day at Staplehurst station.
The ticket office will be closed from 12:08 on 02/09/2024 until the end of the day at Strood station.
The ticket office will be closed from 12:28 on 02/09/2024 until the end of the day at Swanley station.
The ticket office will be closed from now until the end of the day at Swanscombe station.
The ticket office will be closed from now until the end of the day at Teynham station.
The Ladies toilets on platform 1 are out of order at Tunbridge Wells station.
The ticket office will be closed from now until the end of the day at Westgate-On-Sea station.
The ticket office will be closed from now until 12:57 at Whitstable station.
See up-to-the-minute train running times and any delays or cancellations to your journey.
When things go wrong, it’ll sometimes be necessary for you to use an alternative mode of transport to complete your journey. We’ve created a handy map for each of our stations setting out alternative buses and other transport options that may help. Simply choose the station(s) you’re travelling from to view and download the map.