Service disruption

If you are travelling you can find out the latest information about our services and see if there are any disruptions that might affect you

A tree blocking the railway at Thanet Parkway means trains between Canterbury West / Dover Priory and Ramsgate may be delayed by up to 30 minutes, cancelled or revised.
Disruption is expected until 11:30.
What's happened?
A member of the public has made us aware of a tree blocking the railway at Thanet Parkway. The signaller has asked a train to inspect the line and the driver confirmed a tree has fallen and blocked the track from Thanet Parkway to Canterbury West / Dover Priory. How does this affect my journey?
Trains are currently unable to run from Ramsgate to Dover Priory and to Canterbury West. Trains from Canterbury West and Dover to Ramsgate can still run, but may be delayed while passing the affected area. What should I do?
Please allow extra time to complete your journey and check before you travel. Alternative Routes: For details of alternative routes that may be available to complete your journey, please refer to our Alternative routes during disruption maps which can be found here.
How can I stay up to date?
You can follow us on Twitter (X) @SE_Railway, or follow the Southeastern WhatsApp channel: http://bit.ly/seWAchannel
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Last updated: 10:26 AM
There are no trains at Charing Cross or Waterloo East on Sunday 24 November because of engineering work. Services are diverted to run to and from Cannon Street.

You may use your ticket at no extra charge on:

- London Underground: between Cannon Street, Charing Cross, Embankment (for Charing Cross), London Bridge, Southwark (for Waterloo East), Waterloo and Victoria.

For more details of engineering work taking place on our network, please check our engineering work page.

Last updated: 19/11/2024 03:36

To check your individual journey, please use our Live departures & arrivals.

Engineering work for Today

CANCELLED: Engineering work between Ebbsfleet International and Ashford International after 23:00 on Saturday 23 November

Date:
23 November - 23 November 2024 11:59 PM

Routes affected:
Southeastern between London St Pancras International and Ashford International / Margate / Ramsgate

The engineering work scheduled to take place near Ashford International has been cancelled and trains will now run normally on this route.

Check before you travel:

The Journey Planner has been amended to reflect the cancellation of the engineering work. To find options for your journey, please use the National Rail Enquiries Journey Planner

Amended 00:30 London Charing Cross to Gravesend service on Sunday 24 November

Date:
23 November - 24 November 2024 11:59 PM

Routes affected:
Southeastern between London Charing Cross and Gravesend

Engineering work is taking place between Dartford and Gravesend, closing all lines very early on Sunday morning.

As a result, the 00:30 London Charing Cross to Gravesend (via Sidcup) service will be replaced by a bus between Dartford and Gravesend.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use our travel information pages.

You can find the location of your replacement bus by checking station signs or by searching for your station on our station information pages.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Amendments to some late night Southeastern trains

Date:
21 December 2022 - 17 May 2025

Routes affected:
Various Southeastern routes

Engineering work is taking place at various locations on the Southeastern network, closing some lines overnight from Monday to Thursday.

These changes may be subject to further alteration on some days, such as starting earlier, or not taking place at all. Please check your journey using the Journey Planner, and also check other items on our engineering pages for the date of your journey.

Mondays only:

Every Monday night, Network Rail carry out essential maintenance on the lines between Ashford International and Ramsgate via Canterbury West.

From 23:50 until the end of service, buses replace trains between Ashford International and Canterbury West / Ramsgate.

Mondays and Tuesdays:

Every Monday and Tuesday night, Network Rail carry out essential maintenance on the lines to and from London Charing Cross.

There will be no trains at London Charing Cross or London Waterloo East from approximately 23:30 until the end of service.

Trains will run from London Cannon Street instead, and you will need to travel to / from London Cannon Street / London Bridge.

Tuesdays only:

Every Tuesday night, Network Rail carry out essential maintenance on the lines between Faversham and Ramsgate via Margate.

From 23:30 until the end of service, buses replace trains between Faversham and Margate / Ramsgate.

Wednesdays and Thursdays:

Every Wednesday and Thursday night, Network Rail carry out essential maintenance on the lines to / from London Cannon Street.

There will be no trains at London Cannon Street from approximately 23:35 until the end of service.

Trains will run to / from London Charing Cross instead, if you could please make your way to London Bridge for these trains.

Ticket acceptance:

Monday to Thursday:

From 23:00 until the end of service, you can use London Underground between Charing Cross, Embankment, Cannon Street, London Bridge, Southwark and Waterloo at no extra cost.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

You can plan your journey on London Underground by using the Transport for London Journey Planner

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

Please be advised that, on occasion, replacement vehicles may be busier than usual, and you should allow extra time for your journey.

To check for future disruptions visit the planned engineering works page.

Other updates

1 Train formation updates

47 Station updates

Battle: Ticket Office Closure

The ticket office will be closed from 12:08 on 23/11/2024 until the end of the day at Battle station.
Beckenham Junction: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Beckenham Junction station.
Bexleyheath: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Bexleyheath station.
Bromley North: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Bromley North station.
Canterbury East: Lifts out of order

The lifts will be out of order between the platforms and station overbridge from 22:57 on 20/11/2024 until further notice at Canterbury East station.
Additional Information:
There is step free access to both platforms. Passengers are unable to cross between platforms.
Catford Bridge: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Catford Bridge station.
Crayford: Toilets out of order

All toilets at the station are out of order at Crayford station.
Crowhurst: Ticket Vending Machine problem

The ticket vending machines are out of order at Crowhurst station.
Ebbsfleet International: Escalators out of order

The escalators will be out of order between the concourse and Platforms 2 & 3 from 11:33 on 17/11/2024 until further notice at Ebbsfleet International station.
Elmers End: Ticket Office Closure

The ticket office will be closed from 12:38 on 23/11/2024 until the end of the day at Elmers End station.
Etchingham: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Etchingham station.
Falconwood: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Falconwood station.
Faversham: Toilets out of order

All toilets on platforms 3 and 4 are out of order at Faversham station.
Folkestone Central: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Folkestone Central station.
Folkestone West: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Folkestone West station.
Gillingham Kent: Ticket Office Closure

The ticket office will be closed from 13:42 on 23/11/2024 until the end of the day at Gillingham Kent station.
Greenhithe For Bluewater: Ticket Office Closure

The ticket office will be closed from 12:48 on 23/11/2024 until the end of the day at Greenhithe For Bluewater station.
Grove Park: Ticket Office Closure

The ticket office will be closed from 18:50 on 23/11/2024 until the end of the day at Grove Park station.
Hayes Kent: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Hayes Kent station.
Headcorn: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Headcorn station.
Herne Bay: Ticket Office Closure

The ticket office will be closed from 12:38 on 23/11/2024 until the end of the day at Herne Bay station.
Herne Hill: Ticket Office Closure

The ticket office will be closed from 19:00 on 23/11/2024 until the end of the day at Herne Hill station.
Hildenborough: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Hildenborough station.
Kent House: Ticket Office Closure

The ticket office will be closed from 18:00 on 23/11/2024 until the end of the day at Kent House station.
Knockholt: Ticket Office Closure

The ticket office has not opened and is not now expected to open before 10:30 at Knockholt station.
Knockholt: Ticket Office Closure

The ticket office has not opened and is not now expected to open before 10:30 at Knockholt station.
Ladywell: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Ladywell station.
Lewisham: Lifts out of order

The lifts will be out of order between Platform 4 and Platform 3 from now until further notice at Lewisham station.
Additional Information:
This will affect services from London on the down towards Dartford via Bexleyheath and Woolwich
The nearest station with stepfree access is Blackheath
Marden: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Marden station.
New Cross: Ticket Office Closure

The ticket office will be closed from 12:56 on 23/11/2024 until the end of the day at New Cross station.
New Eltham: Lifts out of order

The lifts will be out of order between platform 1 and overbridge from 16:05 on 18/11/2024 until further notice at New Eltham station.
Additional Information:
The nearest stations with step free access are Sidcup and Mottingham.
New Eltham: Ticket Vending Machine problem

The ticket vending machines are out of order at New Eltham station.
Paddock Wood: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Paddock Wood station.
Queenborough: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Queenborough station.
Rainham Kent: Ticket Office Closure

The ticket office will be closed from 12:08 on 23/11/2024 until the end of the day at Rainham Kent station.
Sheerness-On-Sea: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Sheerness-On-Sea station.
Shortlands: Ticket Office Closure

The ticket office will be closed from 18:00 on 23/11/2024 until the end of the day at Shortlands station.
Sittingbourne: Ticket Office Closure

The ticket office will be closed from 12:08 on 23/11/2024 until the end of the day at Sittingbourne station.
Staplehurst: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Staplehurst station.
Stratford International: Escalators out of order

The escalators will be out of order between platforms 2 & 3 and station concourse from now until further notice at Stratford International station.
Additional Information:
The down escalator is currently out of service. There is an alternate escalator at the Eastern Exit.
Swanley: Ticket Office Closure

The ticket office will be closed from 18:12 on 23/11/2024 until the end of the day at Swanley station.
Swanscombe: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Swanscombe station.
Sydenham Hill: Ticket Office Closure

The ticket office will be closed from 18:30 on 23/11/2024 until the end of the day at Sydenham Hill station.
Tunbridge Wells: Toilets out of order

The Disabled toilets on platform 1 are out of order at Tunbridge Wells station.
West Dulwich: Ticket Office Closure

The ticket office will be closed from 19:00 on 23/11/2024 until the end of the day at West Dulwich station.
West Wickham: Ticket Office Closure

The ticket office will be closed from now until the end of the day at West Wickham station.
Whitstable: Ticket Office Closure

The ticket office will be closed from 12:38 on 23/11/2024 until the end of the day at Whitstable station.

Check live trains

See up-to-the-minute train running times and any delays or cancellations to your journey.

Alternative Routes during disruption

When things go wrong, it’ll sometimes be necessary for you to use an alternative mode of transport to complete your journey. We’ve created a handy map for each of our stations setting out alternative buses and other transport options that may help. Simply choose the station(s) you’re travelling from to view and download the map.

Live travel information