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Service disruption
If you are travelling you can find out the latest information about our services and see if there are any disruptions that might affect you
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A fault with the signalling system between Hayes (Kent) and Elmers End is causing disruption to journeys between these stations. As a result, trains may be cancelled, delayed by up to 30 minutes or revised.
This is expected until 07:45.
What's happened?
There is an issue with a set of points at Hayes (equipment that allows trains to move from one line to another). As a result, the line is blocked between Hayes and Elmers End.
Network Rail response staff are expected on site by 06:45.
How does this affect my journey?
Trains cannot run between Hayes and Elmers End.
Most trains will terminate at Elmers End and start back from Clock House.
What should I do?
You may use your ticket on London Buses at no extra cost between Hayes and Lewisham.
Alternative Routes:
For details of alternative routes that may be available to complete your journey, please refer to our Alternative routes during disruption maps which can be found here.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
Last updated: 6:02 AM
To check your individual journey, please use our Live departures & arrivals.
Engineering work for Today
Date:
16 December - 20 December 2024 11:59 PM
Routes affected:
Various Southeastern routes
Engineering work is taking place overnight at various locations on the Southeastern network, closing some lines.
Monday to Thursday:
From 23:10 until the end of service, trains between London Victoria and Orpington via Beckenham Junction will be diverted and run non stop between London Victoria and Shortlands. Accessible replacement buses will run between London Victoria and Orpington via Beckenham Junction calling at all stations except Brixton. If you are travelling to or from Brixton you can use London Underground between Victoria and Brixton at no extra cost.
From 23:45 until the end of service, services between Bromley North and Grove Park will not run. You will be able to use London Buses routes 126 and 261 at no extra cost between Bromley North and Grove Park.
Monday, Wednesday and Thursday
The 23:20 and 23:50 London St Pancras International to Faversham services will be replaced by accessible buses between Ebbsfleet International, Gillingham and Faversham calling at all stations except Higham, Newington and Teynham.
The 22:10 London Victoria to Dover Priory service will run nonstop between Faversham and Dover Priory.
Accessible buses will run between:
- Faversham and Dover Priory calling at Canterbury East only
- Canterbury East and Kearsney calling at all stations
From 23:50 until the end of service, accessible buses replace trains between Sittingbourne and Faversham, Herne Bay and Ramsgate. The Accessible replacement buses will not serve Teynham, an accessible minibus will run between Sittingbourne and Faversham via Teynham.
Wednesday to Friday
From 00:45 until the end of service, accessible buses replace trains between Slade Green and Dartford / Gravesend.
After 00:30, the last train between London and Dartford via Bexleyheath will be diverted to Slade Green, and connect with a replacement bus service between Slade Green and Dartford / Gravesend.
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
You can plan your journey on London Buses / Underground by using the Transport for London Journey Planner
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use our travel information pages.
You can find the location of your replacement bus by checking station signs or by searching for your station on our station information pages.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Date:
21 December 2022 - 17 May 2025
Routes affected:
Various Southeastern routes
Engineering work is taking place at various locations on the Southeastern network, closing some lines overnight from Monday to Thursday.
These changes may be subject to further alteration on some days, such as starting earlier, or not taking place at all. Please check your journey using the Journey Planner, and also check other items on our engineering pages for the date of your journey.
Mondays only:
Every Monday night, Network Rail carry out essential maintenance on the lines between Ashford International and Ramsgate via Canterbury West.
From 23:50 until the end of service, buses replace trains between Ashford International and Canterbury West / Ramsgate.
Mondays and Tuesdays:
Every Monday and Tuesday night, Network Rail carry out essential maintenance on the lines to and from London Charing Cross.
There will be no trains at London Charing Cross or London Waterloo East from approximately 23:30 until the end of service.
Trains will run from London Cannon Street instead, and you will need to travel to / from London Cannon Street / London Bridge.
Tuesdays only:
Every Tuesday night, Network Rail carry out essential maintenance on the lines between Faversham and Ramsgate via Margate.
From 23:30 until the end of service, buses replace trains between Faversham and Margate / Ramsgate.
Wednesdays and Thursdays:
Every Wednesday and Thursday night, Network Rail carry out essential maintenance on the lines to / from London Cannon Street.
There will be no trains at London Cannon Street from approximately 23:35 until the end of service.
Trains will run to / from London Charing Cross instead, if you could please make your way to London Bridge for these trains.
Ticket acceptance:
Monday to Thursday:
From 23:00 until the end of service, you can use London Underground between Charing Cross, Embankment, Cannon Street, London Bridge, Southwark and Waterloo at no extra cost.
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
You can plan your journey on London Underground by using the Transport for London Journey Planner
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.
You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.
Please be advised that, on occasion, replacement vehicles may be busier than usual, and you should allow extra time for your journey.
To check for future disruptions visit the planned engineering works page.
Other updates
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05:31 Dartford to London Victoria due 06:24
Facilities on the 05:31 Dartford to London Victoria due 06:24.
This is due to a fault on this train.
Will be formed of 4 coaches instead of 5. -
07:12 Ramsgate to London Victoria due 09:26
Facilities on the 07:12 Ramsgate to London Victoria due 09:26.
This is due to a fault on this train.
Will be formed of 6 coaches instead of 7. -
07:30 Beckenham Junction to London Blackfriars due 07:57
Facilities on the 07:30 Beckenham Junction to London Blackfriars due 07:57.
This is due to a fault on this train.
Will be formed of 4 coaches instead of 5. -
08:04 London Blackfriars to Beckenham Junction due 08:23
Facilities on the 08:04 London Blackfriars to Beckenham Junction due 08:23.
This is due to a fault on this train.
Will be formed of 4 coaches instead of 5. -
08:30 Beckenham Junction to London Blackfriars due 08:57
Facilities on the 08:30 Beckenham Junction to London Blackfriars due 08:57.
This is due to a fault on this train.
Will be formed of 4 coaches instead of 5. -
09:40 London Victoria to Ramsgate due 11:35
Facilities on the 09:40 London Victoria to Ramsgate due 11:35.
This is due to a fault on this train.
Will be formed of 6 coaches instead of 7.
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Barming: Ticket Vending Machine problem
The ticket vending machines are out of order at Barming station.
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Beckenham Junction: Ticket Office Closure
The ticket office will be closed from now until 14:12 at Beckenham Junction station.
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Chestfield & Swalecliffe: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Chestfield & Swalecliffe station.
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Ebbsfleet International: Lifts out of order
The lifts will be out of order between the station concourse and platform 2 & 3 from now until further notice at Ebbsfleet International station.
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Faversham: Ticket Office Closure
The ticket office will be closed from 12:38 on 19/12/2024 until the end of the day at Faversham station.
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Gillingham Kent: Ticket Office Closure
The ticket office will be closed from 13:08 on 19/12/2024 until the end of the day at Gillingham Kent station.
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Greenhithe For Bluewater: Ticket Office Closure
The ticket office will be closed from 12:38 on 19/12/2024 until the end of the day at Greenhithe For Bluewater station.
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Hastings: Lifts out of order
The lifts will be out of order between platform 1 and platform 2 from now until further notice at Hastings station.
Additional Information:
The next station with step free access is St Leonard s Warrior square. -
Herne Hill: Ticket Office Closure
The ticket office will be closed from now until 14:12 at Herne Hill station.
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Higham: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Higham station.
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Kent House: Ticket Office Closure
The ticket office will be closed from 12:38 on 19/12/2024 until the end of the day at Kent House station.
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Knockholt: Ticket Office Closure
The ticket office will be closed from now until 10:30 at Knockholt station.
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Longfield: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Longfield station.
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Newington: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Newington station.
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Northfleet: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Northfleet station.
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Paddock Wood: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Paddock Wood station.
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Petts Wood: Ticket Office Closure
The ticket office will be closed from 13:08 on 19/12/2024 until the end of the day at Petts Wood station.
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Pluckley: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Pluckley station.
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Plumstead: Lifts out of order
The lifts will be out of order between platform 1 and station concourse from now until further notice at Plumstead station.
Additional Information:
The nearest stations with step-free access are Woolwich Arsenal and Abbey Wood.
This affects both Southeastern and Thameslink train services from this station. -
Rainham Kent: Ticket Office Closure
The ticket office will be closed from 12:38 on 19/12/2024 until the end of the day at Rainham Kent station.
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Sheerness-On-Sea: Ticket Vending Machine problem
The ticket vending machines are out of order at Sheerness-On-Sea station.
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Sole Street: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Sole Street station.
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Staplehurst: Ticket Office Closure
The ticket office will be closed from 12:08 on 19/12/2024 until the end of the day at Staplehurst station.
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Stratford International: Escalators out of order
The escalators will be out of order between Platforms and main concourse from now until the end of the day at Stratford International station.
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Swanley: Ticket Office Closure
The ticket office will be closed from 12:28 on 19/12/2024 until the end of the day at Swanley station.
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Swanscombe: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Swanscombe station.
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Sydenham Hill: Ticket Office Closure
The ticket office will be closed from now until 13:42 at Sydenham Hill station.
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West Dulwich: Ticket Office Closure
The ticket office will be closed from now until the end of the day at West Dulwich station.
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Westgate-On-Sea: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Westgate-On-Sea station.
Check live trains
See up-to-the-minute train running times and any delays or cancellations to your journey.
Alternative Routes during disruption
When things go wrong, it’ll sometimes be necessary for you to use an alternative mode of transport to complete your journey. We’ve created a handy map for each of our stations setting out alternative buses and other transport options that may help. Simply choose the station(s) you’re travelling from to view and download the map.