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Service disruption
If you are travelling you can find out the latest information about our services and see if there are any disruptions that might affect you
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A fault with the signalling system at Gravesend is causing disruption to journeys through this station. As a result, trains may be cancelled, delayed or revised.
This is expected until 19:45.
What's happened?
An earlier fault with part of the signalling system at Gravesend has re-occurred. Network Rail response staff are on their way to the site to investigate the fault.
Advice for Southeastern Customers:
How does this affect my journey?
Trains are unable to run between Gravesend and Northfleet / Ebbsfleet International.
Metro trains to Gravesend may terminate and start from Northfleet.
Highspeed trains through Gravesend will run to / from Rochester This may also affect some Sheerness line services, due to crew being displaced by service disruption. What should I do?
Please check before you travel and allow extra time to complete your journey today.
You can use your ticket at no extra cost on:
- London Underground
- Fastrack buses on route B
You can also use your ticket on services from London Victoria via Rochester / Chatham.
How can I stay up to date?
You can follow us on Twitter (X) @SE_Railway or follow the Southeastern WhatsApp channel.
Advice for Thameslink Customers:
Your journey is likely to be disrupted, but Thameslink don't have an exact estimate for any delays at the moment.
You'll be able to see any further updates on this page, so please continue to check back here.
If you need to use another route, we'll let you know shortly.
Planning your journey:
You can see a live map of the network here. This will show where your journey is likely to be affected.
You can also use the app to find up-to-date information.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
Last updated: 6:07 PM
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There are no trains at Charing Cross or Waterloo East on Sunday 9 February because of engineering work. Services are diverted to run to and from Cannon Street.
You may use your ticket at no extra charge on:
- London Underground: between Cannon Street, Charing Cross, Embankment (for Charing Cross), London Bridge, Southwark (for Waterloo East), Waterloo and Victoria.
For more details of engineering work taking place on our network, please check our engineering work page.
Last updated: 01/02/2025 03:08
To check your individual journey, please use our Live departures & arrivals.
Engineering work for Today
Date:
3 February - 7 February 2025 11:59 PM
Routes affected:
Various Southeastern Routes
Engineering work is taking place across the Southeastern network, closing various lines.
Monday:
From 22:45 until the end of service, accessible buses will replace trains between Tonbridge and Wadhurst / Hastings.
Monday to Thursday:
From 23:45 until the end of service, accessible buses will replace trains between Maidstone East and Ashford International.
- The 22:25 and 23:25 London Victoria to Ashford International services will be diverted between Otford and Ashford International via Sevenoaks
- The 22:29 London Charing Cross to Ashford International, and the 00:25 London Victoria to Ashford International will terminate at Maidstone East
From 23:55 until the end of service, accessible buses will replace trains between Beckenham Junction and Orpington, calling at all stations.
From 00:30 (Tuesday to Friday) until the end of service, accessible buses will replace trains between Lewisham and Orpington.
Monday, Wednesday and Thursday:
From 23:50 until the end of service, accessible buses replace trains between Sittingbourne and Sheerness-on-Sea.
- The 23:20 and 23:50 London St Pancras International to Faversham services will terminate at Ebbsfleet International. Accessible replacement bus services will run between Ebbsfleet International and Faversham calling at all stations except Higham, Newington, and Teynham
Tuesday:
From 23:45 until the end of service, accessible buses will replace trains between Tunbridge Wells and Hastings, and will run between:
- Tunbridge Wells and Hastings, calling at Wadhurst, Battle, West St Leonards, and St Leonards Warrior Square
- Tunbridge Wells and Robertsbridge, calling at all stations
- Battle and Crowhurst
Tuesday, Thursday and Friday:
From 00:10 until the end of service, accessible buses replace trains between Gillingham and Faversham.
Wednesday and Thursday:
The 23:07 London St Pancras International to Ramsgate via Dover Priory service will be diverted between Dover Priory and Ramsgate by an alternative route stopping additionally at Faversham. An accessible bus will run between Dover Priory and Ramsgate via Sandwich, calling at all stations.
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Date:
7 January - 28 February 2025 11:59 PM
Routes affected:
Between London Charing Cross / London Victoria and Hayes (Kent)
Urgent repairs to the track in the Ladywell area mean that trains running through this station will be cancelled or revised.
What has happened?
Damage has been discovered to the track near Ladywell. Our partners at Network Rail advise that a specialist part is required which isn't immediately available as it needs to be specially produced and then delivered to where it needs to go.
How will this affect my journey?
Until the repairs have been completed, we need to make some temporary changes on the Hayes line in order that we can continue to run the same number of trains whilst minimising the impact of the speed restriction.
The following changes are in place until at least Friday 28 February.
Towards London:
Some trains are not stopping at Eden Park or New Beckenham, however during the weekday evening "peak" period, trains stop at all stations as usual.
From London:
Some trains are not stopping at Eden Park or New Beckenham, however during the weekday evening "peak" period, trains stop at all stations as usual.
What do I need to do?
If you're using one of the affected stations, please allow more time for your journey.
We're unfortunately only able to update journey planners 24 hours in advance of travel.
If you are delayed by 15 minutes or more, please be sure to claim delay repay by visiting the website.
I'd like more information:
You can find out more about the problem from Network Rail here.
Alternatively you can follow this incident on X (@SE_Railway) or Bluesky using #HayesLine, or follow the Southeastern WhatsApp channel: http://bit.ly/seWAchannel.
Check before you travel:
You can check your journey for today in the National Rail Enquiries real-time Journey Planner.
Journey planners will be updated each day for the following day's service.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
Date:
21 December 2022 - 17 May 2025
Routes affected:
Various Southeastern routes
Engineering work is taking place at various locations on the Southeastern network, closing some lines overnight from Monday to Thursday.
These changes may be subject to further alteration on some days, such as starting earlier, or not taking place at all. Please check your journey using the Journey Planner, and also check other items on our engineering pages for the date of your journey.
Mondays only:
Every Monday night, Network Rail carry out essential maintenance on the lines between Ashford International and Ramsgate via Canterbury West.
From 23:50 until the end of service, buses replace trains between Ashford International and Canterbury West / Ramsgate.
Mondays and Tuesdays:
Every Monday and Tuesday night, Network Rail carry out essential maintenance on the lines to and from London Charing Cross.
There will be no trains at London Charing Cross or London Waterloo East from approximately 23:30 until the end of service.
Trains will run from London Cannon Street instead, and you will need to travel to / from London Cannon Street / London Bridge.
Tuesdays only:
Every Tuesday night, Network Rail carry out essential maintenance on the lines between Faversham and Ramsgate via Margate.
From 23:30 until the end of service, buses replace trains between Faversham and Margate / Ramsgate.
Wednesdays and Thursdays:
Every Wednesday and Thursday night, Network Rail carry out essential maintenance on the lines to / from London Cannon Street.
There will be no trains at London Cannon Street from approximately 23:35 until the end of service.
Trains will run to / from London Charing Cross instead, if you could please make your way to London Bridge for these trains.
Ticket acceptance:
Monday to Thursday:
From 23:00 until the end of service, you can use London Underground between Charing Cross, Embankment, Cannon Street, London Bridge, Southwark and Waterloo at no extra cost.
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
You can plan your journey on London Underground by using the Transport for London Journey Planner
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.
You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.
Please be advised that, on occasion, replacement vehicles may be busier than usual, and you should allow extra time for your journey.
To check for future disruptions visit the planned engineering works page.
Other updates
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16:50 St Pancras International to Faversham due 18:02
Facilities on the 16:50 St Pancras International to Faversham due 18:02.
Will be formed of 6 coaches instead of 12. -
18:25 St Pancras International to Ramsgate due 20:17
Facilities on the 18:25 St Pancras International to Ramsgate due 20:17.
Will be formed of 6 coaches instead of 12. -
18:53 Ramsgate to London Victoria due 20:51
Facilities on the 18:53 Ramsgate to London Victoria due 20:51.
This is due to a shortage of train crew.
Will be formed of 4 coaches instead of 8. -
21:10 London Victoria to Dover Priory due 23:09
Facilities on the 21:10 London Victoria to Dover Priory due 23:09.
This is due to a shortage of train crew.
Will be formed of 4 coaches instead of 8.
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Barnehurst: Ticket Office Closure
The ticket office will be closed from 12:30 on 05/02/2025 until the end of the day at Barnehurst station.
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Bearsted: Lifts out of order
The lifts will be out of order from now until further notice at Bearsted station.
Additional Information:
The nearest station with step-free access is Maidstone East -
Bexley: Toilets out of order
The Disabled toilets on platform 2 are out of order at Bexley station.
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Birchington-On-Sea: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Birchington-On-Sea station.
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Broadstairs: Ticket Office Closure
The ticket office will be closed from 12:30 on 05/02/2025 until the end of the day at Broadstairs station.
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Canterbury West: Ticket Office Closure
The ticket office will be closed from 12:30 on 05/02/2025 until the end of the day at Canterbury West station.
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Charlton: Toilets out of order
Various toilets at the station are out of order at Charlton station.
Additional Information:
The Male & Accessible toilets are out of order -
Chestfield & Swalecliffe: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Chestfield & Swalecliffe station.
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Chestfield & Swalecliffe: Ticket Office Closure
The ticket office is closed at Chestfield & Swalecliffe station.
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Ebbsfleet International: There is reduced escalator availability between platforms 2 & 3 and the ...
There is reduced escalator availability between platforms 2 & 3 and the main concourse.
Step-free access to all platforms is still available. -
Eltham: Ticket Office Closure
The ticket office will be open from 13:45 on 05/02/2025 until the end of the day at Eltham station.
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Falconwood: Ticket Office Closure
The ticket office will be closed from 12:30 on 05/02/2025 until the end of the day at Falconwood station.
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Faversham: Toilets out of order
The Gentlemen's toilets on platforms 1 and 2 are out of order at Faversham station.
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Frant: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Frant station.
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Headcorn: Ticket Office Closure
The ticket office will be closed from 17:50 on 05/02/2025 until the end of the day at Headcorn station.
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Herne Bay: Ticket Office Closure
The ticket office will be closed from 12:30 on 05/02/2025 until the end of the day at Herne Bay station.
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Herne Hill: Toilets out of order
The Disabled toilets on platform 1 are out of order at Herne Hill station.
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High Brooms: Ticket Vending Machine problem
The ticket vending machines are out of order at High Brooms station.
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Kidbrooke: Ticket Office Closure
The ticket office will be closed from 12:30 on 05/02/2025 until the end of the day at Kidbrooke station.
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Ladywell: Ticket Office Closure
The ticket office will be closed from 12:30 on 05/02/2025 until the end of the day at Ladywell station.
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Maidstone East: Toilets out of order
The Ladies toilets on platform 2 are out of order at Maidstone East station.
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Martin Mill: Ticket Office Closure
The ticket office is closed at Martin Mill station.
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Mottingham: Toilets out of order
The Gentlemen's toilets are out of order at Mottingham station.
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Newington: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Newington station.
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Newington: Ticket Vending Machine problem
The ticket vending machines are out of order at Newington station.
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Orpington: Lifts out of order
The lifts will be out of order between platforms 5 & 6 and station overbridge from now until further notice at Orpington station.
Additional Information:
The nearest stations with step-free access are Petts Wood and Chelsfield -
Paddock Wood: Ticket Office Closure
The ticket office will be closed from 12:00 on 05/02/2025 until the end of the day at Paddock Wood station.
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Pluckley: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Pluckley station.
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Rainham Kent: Ticket Office Closure
The ticket office will be closed from 12:30 on 05/02/2025 until the end of the day at Rainham Kent station.
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St Leonards Warrior Sq: Ticket Office Closure
The ticket office will be closed from 12:20 on 05/02/2025 until the end of the day at St Leonards Warrior Sq station.
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Staplehurst: Ticket Office Closure
The ticket office will be closed from 12:00 on 05/02/2025 until the end of the day at Staplehurst station.
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Stratford International: Escalators out of order
The escalators will be out of order between platforms 2 & 3 and main concourse from now until further notice at Stratford International station.
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Stratford International: Escalators out of order
The escalators will be out of order between main concourse and platforms from now until further notice at Stratford International station.
Additional Information:
The down escalator out of service -
Swale: Ticket Vending Machine problem
The ticket vending machines are out of order at Swale station.
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Sydenham Hill: Ticket Office Closure
The ticket office will be closed from 16:30 on 05/02/2025 until the end of the day at Sydenham Hill station.
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Teynham: Ticket Vending Machine problem
The ticket vending machines are out of order at Teynham station.
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Tonbridge Facilities: Various changes
At Tonbridge station, the following issues have been reported:
The lifts will be out of order between platform 3 and platform 4 from now until further notice.
The Gentlemen's toilets on platforms 3 and 4 are out of order.
Additional Information:
Step free access is still available. -
Wadhurst: Ticket Office Closure
The ticket office will be closed from 11:30 on 05/02/2025 until the end of the day at Wadhurst station.
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Woolwich Arsenal: Lifts out of order
The lifts will be out of order between Platform 2 and the main concourse / Docklands Light Railway from now until further notice at Woolwich Arsenal station.
Additional Information:
The nearest station with step-free access is Charlton
Check live trains
See up-to-the-minute train running times and any delays or cancellations to your journey.
Alternative Routes during disruption
When things go wrong, it’ll sometimes be necessary for you to use an alternative mode of transport to complete your journey. We’ve created a handy map for each of our stations setting out alternative buses and other transport options that may help. Simply choose the station(s) you’re travelling from to view and download the map.