Service disruption

If you are travelling you can find out the latest information about our services and see if there are any disruptions that might affect you

Upcoming repairs to the track in the Ladywell area mean that trains from Monday 6 January will be cancelled or revised.
What has happened?
Because of damage to the track near Ladywell, a speed restriction has been imposed. Our partners at Network Rail advise that a specialist part is required which isn't immediately available as it needs to be specially produced and then delivered to where it needs to go.
How will this affect my journey?
Until the repairs have been completed, we need to make some temporary changes on the Hayes line in order that we can continue to run the same number of trains whilst minimising the impact of the speed restriction.
The following changes will be in place from Monday 6 January for at least 3 weeks:
Towards London:
Some trains won't stop at Eden Park or New Beckenham throughout the day and during weekday peak periods, some trains additionally won't stop at Lower Sydenham or West Wickham.
From London:
Some trains won't stop at Eden Park or New Beckenham, however in "peak periods" trains will stop at all stations as usual.
What do I need to do?
If you're using one of the affected stations, please allow more time for your journey.
For the moment we're unfortunately only able to update journey planners 24 hours in advance of travel, so changes from Monday will be available from Sunday morning.
If you are delayed by 15 minutes or more, please be sure to claim delay repay by visiting the website.
I'd like more information:
You can find out more about the problem from Network Rail here.
Alternatively you can follow this incident on X (@SE_Railway) or Bluesky using #HayesLine, or follow the Southeastern WhatsApp channel: http://bit.ly/seWAchannel.
Check before you travel:
These changes are not yet showing in the National Rail Enquiries real-time Journey Planner. You can check your journey from Sunday 5 January.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Last updated: 2:55 PM
Here's a summary of the services that we'll be running over the next few days.

Thursday 2 & Friday 3 January: We'll be running a Saturday timetable, with additional peak-time trains on some routes. Normal ticket restrictions will apply.

Saturday 4 January: All routes are open and we'll be running our normal Saturday timetable

Sunday 5 January: Our normal Sunday timetable will be running, except on the following routes where engineering work is taking place:
- Cannon Street, Charing Cross and Waterloo East will be closed.
Buses replace trains between:
- Greenwich and Dartford via Sidcup
- Lewisham and Orpington
- Swanley and Borough Green & Wrotham
- Canterbury West and Ramsgate
- Deal and Ramsgate
Please check before you travel by using the Southeastern App, or our Journey Planner

Keep up to date with the latest information by following us on X @SE_Railway or the Southeastern WhatsApp Channel

Last updated: 02/01/2025 08:25

To check your individual journey, please use our Live departures & arrivals.

Engineering work for Today

Amendments to some late night Southeastern trains

Date:
21 December 2022 - 17 May 2025

Routes affected:
Various Southeastern routes

Engineering work is taking place at various locations on the Southeastern network, closing some lines overnight from Monday to Thursday.

These changes may be subject to further alteration on some days, such as starting earlier, or not taking place at all. Please check your journey using the Journey Planner, and also check other items on our engineering pages for the date of your journey.

Mondays only:

Every Monday night, Network Rail carry out essential maintenance on the lines between Ashford International and Ramsgate via Canterbury West.

From 23:50 until the end of service, buses replace trains between Ashford International and Canterbury West / Ramsgate.

Mondays and Tuesdays:

Every Monday and Tuesday night, Network Rail carry out essential maintenance on the lines to and from London Charing Cross.

There will be no trains at London Charing Cross or London Waterloo East from approximately 23:30 until the end of service.

Trains will run from London Cannon Street instead, and you will need to travel to / from London Cannon Street / London Bridge.

Tuesdays only:

Every Tuesday night, Network Rail carry out essential maintenance on the lines between Faversham and Ramsgate via Margate.

From 23:30 until the end of service, buses replace trains between Faversham and Margate / Ramsgate.

Wednesdays and Thursdays:

Every Wednesday and Thursday night, Network Rail carry out essential maintenance on the lines to / from London Cannon Street.

There will be no trains at London Cannon Street from approximately 23:35 until the end of service.

Trains will run to / from London Charing Cross instead, if you could please make your way to London Bridge for these trains.

Ticket acceptance:

Monday to Thursday:

From 23:00 until the end of service, you can use London Underground between Charing Cross, Embankment, Cannon Street, London Bridge, Southwark and Waterloo at no extra cost.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

You can plan your journey on London Underground by using the Transport for London Journey Planner

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

Please be advised that, on occasion, replacement vehicles may be busier than usual, and you should allow extra time for your journey.

To check for future disruptions visit the planned engineering works page.

Other updates

0 Train formation updates

18 Station updates

Ashford International: Toilets out of order

All toilets on platforms 5 and 6 are out of order at Ashford International station.
Beckenham Junction: Ticket Office Closure

The ticket office will be closed from 12:48 on 04/01/2025 until the end of the day at Beckenham Junction station.
Deptford: Lifts out of order

The lifts will be out of order between platform 2 and subway from now until further notice at Deptford station.
Additional Information:
The nearest station with step-free access is Greenwich
Folkestone West: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Folkestone West station.
Martin Mill: Ticket Office Closure

The ticket office is closed at Martin Mill station.
New Hythe: Ticket Vending Machine problem

The ticket vending machines are out of order at New Hythe station.
Newington: Ticket Vending Machine problem

The ticket vending machines are only accepting cards at Newington station.
Paddock Wood: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Paddock Wood station.
Sandwich: Ticket Vending Machine problem

The ticket vending machines are out of order at Sandwich station.
Sevenoaks: Ticket Office Closure

The ticket office will be closed from 14:08 on 04/01/2025 until the end of the day at Sevenoaks station.
Shortlands: Ticket Office Closure

The ticket office will be closed from 18:00 on 04/01/2025 until the end of the day at Shortlands station.
Stratford International: Escalators out of order

The escalators will be out of order between Main Station Concourse and Platform 3 from now until further notice at Stratford International station.
Swanley: Ticket Office Closure

The ticket office will be closed from 12:28 on 04/01/2025 until the end of the day at Swanley station.
Swanscombe: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Swanscombe station.
Tonbridge: Toilets out of order

All toilets on platforms 1 and 2 are out of order at Tonbridge station.
Tunbridge Wells: Toilets out of order

The Gentlemen's toilets on platform 2 are out of order at Tunbridge Wells station.
Wadhurst: Ticket Office Closure

The ticket office will be closed from now until the end of the day at Wadhurst station.
Westcombe Park: Toilets out of order

The Disabled toilets are out of order at Westcombe Park station.

Check live trains

See up-to-the-minute train running times and any delays or cancellations to your journey.

Alternative Routes during disruption

When things go wrong, it’ll sometimes be necessary for you to use an alternative mode of transport to complete your journey. We’ve created a handy map for each of our stations setting out alternative buses and other transport options that may help. Simply choose the station(s) you’re travelling from to view and download the map.

Live travel information