Tickets & Ways to Pay
Service Updates
Plan Your Journey
Popular Routes
Station Information
On board the train
Travel Inspiration
Refunds and Compensation
Live travel information
Service disruption
If you are travelling you can find out the latest information about our services and see if there are any disruptions that might affect you
-
A fault with the signalling system in the New Cross area is causing major disruption to journeys running between London Cannon Street / London Charing Cross and New Cross. As a result, trains may be cancelled, severely delayed by up to 60 minutes or revised.
Major disruption is expected until 14:30.
What's happened?
A signalling fault at New Cross is causing delays to services in and out of London Cannon Street and London Charing Cross. Response staff from Network Rail have been able to reopen most of the affected lines, but some trains from London Charing Cross to Lewisham will be unable to stop at Lewisham until the fault is fixed.
How does this affect my journey?
Services to and from London Cannon Street and London Charing Cross will be subject to severe delays with some trains being delayed by up to an hour. Trains on all routes likely to be subject to alterations, cancellations.
The following routes are being amended:
- Hayes Line: Trains from London Charing Cross towards Hayes are unable to stop at Lewisham
- Sidcup Line: Trains from London Charing Cross to Dartford via Sidcup cannot stop at Lewisham
- Grove Park Line: Trains from London Charing Cross to Sevenoaks cannot stop at Lewisham
These alterations only affect trains leaving London. Trains towards London are now able to stop normally at Lewisham.
What should I do?
Allow extra time to make your journey and use our journey planner for the latest information. If your train is unable to stop at Lewisham, you can change at Hither Green or Ladywell for a train back to Lewisham.
You may use your ticket at no extra cost on:
- London Underground between London Victoria, London Bridge, London Cannon Street, Southwark, Lonon Waterloo, Embankment and London Charing Cross
- Docklands Light Railway between Lewisham and Greenwich
- London Buses between London Bridge and Dartford
How can I stay up to date?
You can follow us on Twitter (X) @SE_Railway, using #NewCross, or follow the Southeastern WhatsApp channel.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
Last updated: 10:34 AM
-
No trains on the Sheerness Line between Saturday 26 October & Saturday 2 November
While Network Rail complete urgent repairs to the Kingsferry Bridge, buses replace trains between Sheerness-on-Sea and Sittingbourne until Saturday 2 November inclusive.
Swale station is closed.
More information can be found on our Kingsferry Bridge closure page
No trains between Paddock Wood and Maidstone West between Thursday 31 October & Sunday 3 November
While Network Rail carry out work to prevent landslips in the area, buses will replace trains between Paddock Wood and Maidstone West between Thursday 31 October and Sunday 3 November inclusive.
On Sunday, these buses are extended to run to / from Tonbridge.
More information can be found on our Medway Valley Line closure page
Last updated: 28/10/2024 12:56
To check your individual journey, please use our Live departures & arrivals.
Engineering work for Today
Date:
31 October - 3 November 2024 11:59 PM
Routes affected:
between Tonbridge / Strood and Paddock Wood / Gillingham
Engineering work is taking place between Paddock Wood and Maidstone West, closing all lines.
Services between Paddock Wood and Strood will start / terminate at Maidstone West.
Accessible replacement bus services will operate between:
- Paddock Wood and Maidstone West, calling at all stations (Thursday to Saturday).
- Tonbridge and Maidstone West (Sunday).
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use our travel information pages.
You can find the location of your replacement bus by checking station signs or by searching for your station on our station information pages.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Date:
28 October - 1 November 2024 11:59 PM
Routes affected:
Various Southeastern routes
Engineering work is taking place across the Southeastern network, closing various lines.
Monday:
From 22:45 until the end of service, accessible buses replace trains between Tonbridge and Wadhurst / Hastings.
Tuesday and Wednesday:
The 00:26 London Cannon Street to Dartford via Greenwich service will be diverted to run via Bexleyheath. An accessible replacement bus service will run between Lewisham and Dartford via Greenwich.
Tuesday:
From 23:40 until the end of service, accessible buses replace trains between Tunbridge Wells and Hastings and will run between:
- Tunbridge Wells and Hastings, calling at Wadhurst, Battle, West St Leonards and St Leonards Warrior Square.
- Tunbridge Wells and Robertsbridge, calling at all stations.
- Battle and Crowhurst.
Wednesday and Thursday:
The 22:34 London Charing Cross to Ramsgate via Canterbury West service will terminate at Minster. An accessible replacement bus service will run between Minster and Ramsgate, calling at all stations.
The 23:07 London St Pancras International to Ramsgate via Dover Priory service will terminate at Deal. An accessible replacement bus service will run between Deal and Ramsgate, calling at all stations.
The 23:40 London St Pancras International to Margate via Canterbury West service will terminate at Minster. An accessible replacement bus service will run between Minster and Margate, calling at all stations except Dumpton Park.
Thursday and Friday:
The 00:22 London Charing Cross to Dartford via Woolwich Arsenal service will be diverted to run via Bexleyheath. An accessible replacement bus service will run between Lewisham and Dartford via Woolwich Arsenal.
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use our travel information pages.
You can find the location of your replacement bus by checking station signs or by searching for your station on our station information pages.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Date:
26 October - 2 November 2024 11:59 PM
Routes affected:
Between Sheerness-on-Sea and Sittingbourne
Engineering work between Sheerness-on-Sea and Sittingbourne means the line will be closed while Network Rail engineers complete essential safety repairs on the Kingsferry Bridge between Queenborough and Swale stations on the Isle of Sheppey.
- Trains will be unable to run between Sheerness-on-Sea and Sittingbourne
- Accessible buses will replace trains calling at all stations except Swale
- Swale station will be closed
- The line will reopen on Sunday 3 November
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use our travel information pages.
You can find the location of your replacement bus by checking station signs or by searching for your station on our station information pages.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Date:
21 October - 1 November 2024 11:59 PM
Routes affected:
06:20 Ore to London Charing Cross
Engineering work is taking place between Ore and Hastings, closing all lines.
Monday to Friday:
The 06:20 Ore to London Charing Cross train will start from Hastings at 06:24.
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
Date:
21 December 2022 - 14 December 2024
Routes affected:
Various Southeastern routes
Engineering work is taking place at various locations on the Southeastern network, closing some lines overnight from Monday to Thursday.
These changes may be subject to further alteration on some days, such as starting earlier, or not taking place at all. Please check your journey using the Journey Planner, and also check other items on our engineering pages for the date of your journey.
Mondays only:
Every Monday night, Network Rail carry out essential maintenance on the lines between Ashford International and Ramsgate via Canterbury West.
From 23:50 until the end of service, buses replace trains between Ashford International and Canterbury West / Ramsgate.
Mondays and Tuesdays:
Every Monday and Tuesday night, Network Rail carry out essential maintenance on the lines to and from London Charing Cross.
There will be no trains at London Charing Cross or London Waterloo East from approximately 23:30 until the end of service.
Trains will run from London Cannon Street instead, and you will need to travel to / from London Cannon Street / London Bridge.
Tuesdays only:
Every Tuesday night, Network Rail carry out essential maintenance on the lines between Faversham and Ramsgate via Margate.
From 23:30 until the end of service, buses replace trains between Faversham and Margate / Ramsgate.
Wednesdays and Thursdays:
Every Wednesday and Thursday night, Network Rail carry out essential maintenance on the lines to / from London Cannon Street.
There will be no trains at London Cannon Street from approximately 23:35 until the end of service.
Trains will run to / from London Charing Cross instead, if you could please make your way to London Bridge for these trains.
Ticket acceptance:
Monday to Thursday:
From 23:00 until the end of service, you can use London Underground between Charing Cross, Embankment, Cannon Street, London Bridge, Southwark and Waterloo at no extra cost.
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
You can plan your journey on London Underground by using the Transport for London Journey Planner
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.
You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.
Please be advised that, on occasion, replacement vehicles may be busier than usual, and you should allow extra time for your journey.
To check for future disruptions visit the planned engineering works page.
Other updates
-
10:45 London Charing Cross to Hastings due 12:29
Facilities on the 10:45 London Charing Cross to Hastings due 12:29.
This is due to a fault with the signalling system.
Will be formed of 4 coaches instead of 8.
-
Beckenham Junction: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Beckenham Junction station.
-
Bromley North: Ticket Office Closure
The ticket office will be closed from 12:08 on 31/10/2024 until the end of the day at Bromley North station.
-
Chatham: Ticket Office Closure
The ticket office will be closed from 13:42 on 31/10/2024 until the end of the day at Chatham station.
-
Chislehurst: Ticket Office Closure
The ticket office will be closed from 18:00 on 31/10/2024 until the end of the day at Chislehurst station.
-
Greenhithe For Bluewater: Ticket Office Closure
The ticket office will be closed from 12:38 on 31/10/2024 until the end of the day at Greenhithe For Bluewater station.
-
Headcorn: Ticket Office Closure
The ticket office will be closed from 12:40 on 31/10/2024 until the end of the day at Headcorn station.
-
Herne Bay: Ticket Office Closure
The ticket office will be closed from 12:38 on 31/10/2024 until the end of the day at Herne Bay station.
-
Hildenborough: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Hildenborough station.
-
Hildenborough: Ticket Vending Machine problem
The ticket vending machines are out of order at Hildenborough station.
-
Kent House: Ticket Office Closure
The ticket office will be closed from 18:00 on 31/10/2024 until the end of the day at Kent House station.
-
Lewisham: Lifts out of order
The lifts will be out of order between Platform 4 and the subway from now until further notice at Lewisham station.
Additional Information:
This affects services towards Dartford/Gravesend via Bexleyheath, and via Woolwich Arsenal.
The nearest station with step free access is Blackheath -
Longfield: Ticket Office Closure
The ticket office will be closed from 12:38 on 31/10/2024 until the end of the day at Longfield station.
-
Marden: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Marden station.
-
Meopham: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Meopham station.
-
Newington: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Newington station.
-
Northfleet: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Northfleet station.
-
Pluckley: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Pluckley station.
-
Sandling: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Sandling station.
-
Sevenoaks: Ticket Office Closure
The ticket office will be closed from 14:08 on 31/10/2024 until the end of the day at Sevenoaks station.
-
Sole Street: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Sole Street station.
-
St Leonards Warrior Sq: Ticket Office Closure
The ticket office will be closed from 12:28 on 31/10/2024 until the end of the day at St Leonards Warrior Sq station.
-
St Leonards Warrior Sq: Ticket Vending Machine problem
The ticket vending machines are out of order at St Leonards Warrior Sq station.
-
Staplehurst: Ticket Office Closure
The ticket office will be closed from 12:08 on 31/10/2024 until the end of the day at Staplehurst station.
-
Stratford International: Ticket Office Closure
The ticket office will be closed from 14:33 on 31/10/2024 until the end of the day at Stratford International station.
-
Strood: Ticket Office Closure
The ticket office will be closed from 12:08 on 31/10/2024 until the end of the day at Strood station.
-
Teynham: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Teynham station.
-
Tonbridge: Ticket Office Closure
The ticket office will be closed from 21:00 on 31/10/2024 until the end of the day at Tonbridge station.
-
Wadhurst: Ticket Office Closure
The ticket office will be closed from 11:38 on 31/10/2024 until the end of the day at Wadhurst station.
-
Wateringbury: Ticket Vending Machine problem
The ticket vending machines are out of order at Wateringbury station.
-
Westgate-On-Sea: Ticket Office Closure
The ticket office will be closed from now until the end of the day at Westgate-On-Sea station.
Check live trains
See up-to-the-minute train running times and any delays or cancellations to your journey.
Alternative Routes during disruption
When things go wrong, it’ll sometimes be necessary for you to use an alternative mode of transport to complete your journey. We’ve created a handy map for each of our stations setting out alternative buses and other transport options that may help. Simply choose the station(s) you’re travelling from to view and download the map.