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If you are travelling you can find out the latest information about our services and see if there are any disruptions that might affect you
To check your individual journey, please use our Live departures & arrivals.
Date:
10 February - 14 February 2025 11:59 PM
Routes affected:
Various Southeastern services
Engineering work is taking place at various locations on the Southeastern network, closing some lines overnight from Monday evening until Friday morning.
Monday only:
From 22:45 until the end of service, accessible buses replace trains between Tonbridge and Wadhurst / Hastings.
Monday to Thursday:
From 23:45 until the end of service, accessible buses will replace trains between Lewisham and Dartford via Sidcup. Trains will be diverted to run via Bexleyheath.
Monday, Wednesday and Thursday:
From 23:50 until the end of service, accessible buses replace trains from Faversham to Ramsgate. Trains between London Victoria and Ramsgate will be diverted between Faversham and Ramsgate to run via Dover Priory.
Tuesday only:
From 23:45 until the end of service accessible buses replace trains between Tunbridge Wells and Hastings and will run between:
Tuesday to Friday:
The 00:25 London Victoria to Ashford International service will be retimed to leave London Victoria at 00:40 and after Bromley South will call at Sevenoaks and Ashford International.
Accessible buses will run between:
The 00:40 London Victoria to Gillingham service will not run. Please use the 00:40 London Victoria to Ashford International train and change at Bromley South for an accessible bus to Gillingham calling at all stations except Bickley and Sole Street.
The 04:35 Swanley to London Victoria service will start at Bromley South at 04:48. An accessible bus will depart Swanley at 04:05, calling at all stations to Bromley South to connect with the train.
Check before you travel:
You can plan your journey using the National Rail Enquiries Journey Planner
Replacement Bus Travel Advice:
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Date:
7 January - 28 February 2025 11:59 PM
Routes affected:
Between London Charing Cross / London Victoria and Hayes (Kent)
Urgent repairs to the track in the Ladywell area mean that trains running through this station will be cancelled or revised.
What has happened?
Damage has been discovered to the track near Ladywell. Our partners at Network Rail advise that a specialist part is required which isn't immediately available as it needs to be specially produced and then delivered to where it needs to go.
How will this affect my journey?
Until the repairs have been completed, we need to make some temporary changes on the Hayes line in order that we can continue to run the same number of trains whilst minimising the impact of the speed restriction.
The following changes are in place until at least Friday 28 February.
Towards London:
Some trains are not stopping at Eden Park or New Beckenham, however during the weekday evening "peak" period, trains stop at all stations as usual.
From London:
Some trains are not stopping at Eden Park or New Beckenham, however during the weekday evening "peak" period, trains stop at all stations as usual.
What do I need to do?
If you're using one of the affected stations, please allow more time for your journey.
We're unfortunately only able to update journey planners 24 hours in advance of travel.
If you are delayed by 15 minutes or more, please be sure to claim delay repay by visiting the website.
I'd like more information:
You can find out more about the problem from Network Rail here.
Alternatively you can follow this incident on X (@SE_Railway) or Bluesky using #HayesLine, or follow the Southeastern WhatsApp channel: http://bit.ly/seWAchannel.
Check before you travel:
You can check your journey for today in the National Rail Enquiries real-time Journey Planner.
Journey planners will be updated each day for the following day's service.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
Date:
21 December 2022 - 17 May 2025
Routes affected:
Various Southeastern routes
Engineering work is taking place at various locations on the Southeastern network, closing some lines overnight from Monday to Thursday.
These changes may be subject to further alteration on some days, such as starting earlier, or not taking place at all. Please check your journey using the Journey Planner, and also check other items on our engineering pages for the date of your journey.
Mondays only:
Every Monday night, Network Rail carry out essential maintenance on the lines between Ashford International and Ramsgate via Canterbury West.
From 23:50 until the end of service, buses replace trains between Ashford International and Canterbury West / Ramsgate.
Mondays and Tuesdays:
Every Monday and Tuesday night, Network Rail carry out essential maintenance on the lines to and from London Charing Cross.
There will be no trains at London Charing Cross or London Waterloo East from approximately 23:30 until the end of service.
Trains will run from London Cannon Street instead, and you will need to travel to / from London Cannon Street / London Bridge.
Tuesdays only:
Every Tuesday night, Network Rail carry out essential maintenance on the lines between Faversham and Ramsgate via Margate.
From 23:30 until the end of service, buses replace trains between Faversham and Margate / Ramsgate.
Wednesdays and Thursdays:
Every Wednesday and Thursday night, Network Rail carry out essential maintenance on the lines to / from London Cannon Street.
There will be no trains at London Cannon Street from approximately 23:35 until the end of service.
Trains will run to / from London Charing Cross instead, if you could please make your way to London Bridge for these trains.
Ticket acceptance:
Monday to Thursday:
From 23:00 until the end of service, you can use London Underground between Charing Cross, Embankment, Cannon Street, London Bridge, Southwark and Waterloo at no extra cost.
You can plan your journey using the National Rail Enquiries Journey Planner
You can plan your journey on London Underground by using the Transport for London Journey Planner
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.
You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.
Please be advised that, on occasion, replacement vehicles may be busier than usual, and you should allow extra time for your journey.
To check for future disruptions visit the planned engineering works page.
The ticket office will be closed from now until the end of the day at Barming station.
The ticket office will be closed from 12:38 on 12/02/2025 until the end of the day at Bearsted station.
The ticket office will be closed from 12:50 on 12/02/2025 until the end of the day at Beckenham Junction station.
The Gentlemen's toilets are out of order at Beckenham Junction station.
The Disabled toilets on platform 3 are out of order at Bexley station.
The ticket office will be open from 13:12 on 12/02/2025 until the end of the day at Borough Green & Wrotham station.
The ticket office will be closed from now until the end of the day at Charing station.
The ticket office will be closed from now until the end of the day at Chestfield & Swalecliffe station.
The lifts will be out of order between platform 2 and subway from now until further notice at Deptford station.
Additional Information:
The nearest step free access is Greenwich
The ticket office will be closed from now until the end of the day at Farningham Road station.
The ticket office will be closed from 12:38 on 12/02/2025 until the end of the day at Faversham station.
Various toilets on platforms 1 and 2 are out of order at Faversham station.
The lifts will be out of order between platform 3 and platform 4 from now until further notice at Faversham station.
Additional Information:
The next sation with step free access is at Sittingbourne.
The ticket office will be closed from now until the end of the day at Folkestone West station.
The ticket office will be open from 14:02 on 12/02/2025 until the end of the day at Grove Park station.
The ticket office will be closed from 12:38 on 12/02/2025 until the end of the day at Hayes Kent station.
The ticket office will be closed from 12:38 on 12/02/2025 until the end of the day at Herne Bay station.
The ticket office will be closed from now until the end of the day at Hildenborough station.
The ticket office will be closed from now until the end of the day at Kearsney station.
The ticket office will be closed from now until the end of the day at Knockholt station.
The ticket office will be closed from now until the end of the day at Martin Mill station.
The ticket office will be closed from now until the end of the day at Newington station.
The ticket office will be closed from now until the end of the day at Northfleet station.
The ticket office will be closed from now until the end of the day at Pluckley station.
The ticket vending machines are out of order at Selling station.
The ticket office will be closed from 13:00 on 12/02/2025 until the end of the day at Sevenoaks station.
The ticket office will be closed from now until the end of the day at Shepherds Well station.
The ticket office will be closed from now until the end of the day at Sole Street station.
The ticket office will be closed from now until the end of the day at Stone Crossing station.
The ticket office will be closed from now until the end of the day at Swanscombe station.
The ticket office will be open from 13:42 on 12/02/2025 until the end of the day at Sydenham Hill station.
The ticket office will be closed from 11:38 on 12/02/2025 until the end of the day at Wadhurst station.
The ticket office will be closed from now until the end of the day at Westgate-On-Sea station.
The lifts will be out of order between platform 2 and station exit from now until further notice at Woolwich Arsenal station.
Additional Information:
The nearest station with step free access is Charlton
See up-to-the-minute train running times and any delays or cancellations to your journey.
When things go wrong, it’ll sometimes be necessary for you to use an alternative mode of transport to complete your journey. We’ve created a handy map for each of our stations setting out alternative buses and other transport options that may help. Simply choose the station(s) you’re travelling from to view and download the map.