Buckenham Train Station

Address

Buckenham station
Station Road
Buckenham
NR13 4HW

Station staff availability

Staff Help Available Note:

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.What assistance is available for customers using this station?

Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

By calling 0345 600 7245 (option 4)
By using one of the two Help Points at this station

Assistance meeting point is on the platform.

Ticket office availability

Unstaffed

0 Station updates

Station details

Buckenham receives a very limited train service so please check timetables and journey planners before travelling to or from this station. The nearest stations with a more frequent service are Brundall or Cantley.
There is step free access to both platforms, however Platform 2 (for trains towards Norwich) is accessed either via a very long road route, or across a barrow crossing. The surrounding roads and footways are like farm tracks so it is not advisable to use this station if you use a wheelchair or a mobility scooter.

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Step Free Access	No	There is a very limited rail service to this very rural station. There is step free access to both platforms, however Platform 2 (for trains towards Norwich) is accessed either via a very long road route, or across a barrow crossing. The surrounding roads and footways are like farm tracks so it is not advisable to use this station if you use a wheelchair or a mobility scooter. This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is on the platform.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Ticket Machines	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Details of nearest taxis are shown on station information poster

Staff help
Staff Help Available	Yes	Staff Help Available Note: This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey. What assistance is available for customers using this station? Board and alight Ramp assistance Luggage (on and off train only) Ticket sale on board How can Turn Up And Go (TUAG) assistance be requested by customers using this station? By calling 0345 600 7245 (option 4) By using one of the two Help Points at this station Assistance meeting point is on the platform.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 028 28 78
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens,
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	No

Smartcards
Smartcard Issued	No
Smartcard Validator	No
Smartcard Topup	No

Oyster Pay as you go Information
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No
Prepurchase Collection	No

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Customer Services		Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.
Customer Help Points	Yes	Help points can be found at the following location(s): Platform 1 (for trains towards Great Yarmouth and Lowestoft) - Opposite the entrance to this platform, fixed to the grey post beneath the customer information screen Platform 2 (for trains towards Norwich) - Just inside the white entrance gate to this platform, fixed to the grey post beneath the customer information screen
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 4 Type: Stands Location: There are two cycle stands on Platform 1 (for trains towards Great Yarmouth and Lowestoft), just beyond the old station building.
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 4
Type: Stands
Location:

There are two cycle stands on Platform 1 (for trains towards Great Yarmouth and Lowestoft), just beyond the old station building.

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	Rail replacement bus services do not serve this station. Customers are advised to use either Brundall or Cantley stations for rail replacement services.
Taxi Rank	No
Bus Service	No

General information

Staffing Level: unstaffed
Station Operator: LE	Station Code: BUC

Live departures & arrivals for Buckenham (Norfolk)

Departures

Arrivals

Live departures for Buckenham
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	Train LengthCoaches	further details
08:18	Lowestoft Platform 1	1	Delayed	n/a
09:49	Great Yarmouth Platform 1	1	On time	n/a

Live arrivals at Buckenham
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	Train LengthCoaches	further details
08:18	Norwich Platform 1	1	Delayed	n/a
09:49	Norwich Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Buckenham (Norfolk)

No timetables.

Download Station Information for Buckenham (Norfolk) (HTML file)

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