Richmond (London)

Address

Richmond station
The Quadrant
Richmond
TW9 2NA

Station staff availability

Station staff availability
Mon - Fri	24 Hours
Sat	24 Hours
Sun	24 Hours

For full accessibility information at Richmond (London), view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	6:15 AM to 9:45 PM
Sat:	6:15 AM to 9:45 PM
Sun:	7:15 AM to 9:30 PM

0 Station updates

Station details

Accessibility

Accessible Booking Office Counter	Yes
Induction Loop	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: Step-free category A Station - This station has step-free access to all platforms.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down	No
Helpline Contact	Yes
0800 5282100
Helpline Opening Hours	Yes
Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Staff Help Available	Yes
Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Assisted Travel: Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

Station facilities

Atm Machine	Yes
Baby Change	No
Seated Area	Yes
Passenger Information Systems	Yes
Passenger Information Systems Note: Departure Screens,

Shops	Yes
Station Buffet	Yes
Telephones	Yes
Toilets	Yes
Toilets Note: The toilets are located in the platform level Concourse area. The National key toilets are located at the platform level Concourse area; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
Waiting Room	Yes
Waiting Room Note: Heated waiting room on Platform 1. Seating is compliant with code of practice.

Ticket buying & collection

Travelcard: Zone 4
Oyster Pre Pay	No
Oyster Validator	Yes
Smartcard Issued	Yes
Smartcard Validator	Yes

Penalty Fares: Applicable Operators: Southeastern
Oyster Topup	Yes
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Ticket Office Note: In the booking hall and on the lower station concourse

Passenger services

Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Lost Property Contact Available	No
Ticket Gate	Yes
Customer Services: Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points	Yes
Customer Help Points Note: Help points are available on all platforms

Car parking

Car parking	Yes

Name: Richmond Car Park
Operator:
Spaces: 55
Car Parking Contact Available: No Accessible Car Park Equipment: No
Accessible Spaces: 1
Accessible Spaces Note:

Parking is chargeable for all vehicles except registered Blue Badge holders.

Daily Charge: £18.20
Weekly Charge: £72.60
Monthly Charge: £255.10

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 212 Type: Compounds,Stands,Racks Location: Cycle stands located in car park and in station adjacent to the booking hall.

Cycle Storage Availability

Sheltered: Yes
Spaces: 212
Type: Compounds,Stands,Racks
Location:

Cycle stands located in car park and in station adjacent to the booking hall.

Cycle Storage CCTV	Yes

Other transport

Location for Rail Replacement Services	Yes
Location For Rail Replacement Service Note: Opposite station on Kew Road (A307) bus stop Z
Taxi Rank	No

Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

General information

Station Operator: SW
Station Code: RMD

Staffing Level: Full Time
CCTV: Yes

Live departures & arrivals for Richmond (London)

Departures

Arrivals

Live departures for Richmond
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
10:17	Stratford (London) Platform 5	5	On time
10:19	London Waterloo Platform 2	2	On time	n/a
10:23	Windsor & Eton Riverside Platform 1	1	On time	n/a
10:28	London Waterloo Platform 2	2	On time	n/a
10:28	Wimbledon Platform 1	1	On time	n/a
10:31	Stratford (London) Platform 4	4	On time
10:33	Shepperton Platform 1	1	On time	n/a
10:37	London Waterloo Platform 2	2	On time	n/a
10:37	Reading Platform 1	1	On time	n/a
10:43	London Waterloo Platform 2	2	10:46 3 mins late	n/a

Live arrivals at Richmond
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
10:18	London Waterloo Platform 2	2	On time	n/a
10:19	Stratford (London) Platform 4	4	On time
10:22	London Waterloo Platform 1	1	On time	n/a
10:27	Windsor & Eton Riverside Platform 2	2	On time	n/a
10:28	London Waterloo Platform 1	1	On time	n/a
10:32	London Waterloo Platform 1	1	On time	n/a
10:34	Stratford (London) Platform 4	4	On time
10:37	Shepperton Platform 2	2	On time	n/a
10:37	London Waterloo Platform 1	1	On time	n/a
10:43	Reading Platform 2	2	10:46 3 mins late	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Richmond (London)

No timetables.

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