Rochester Train Station

Address

Rochester station
86 Corporation Street
Rochester
ME1 1NH

Station staff availability

Station staff availability
Mon - Fri	24 Hours
Sat	24 Hours
Sun	24 Hours

For full accessibility information at Rochester, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:10-19:30
Sat:	06:45-13:25
Sun:	Closed

1 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes	There are standing height and wheelchair height ticket counters available.
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	booking hall in subway
Accessible Toilets	Yes	Booking Hall- Available during staffing hours. This toilet is stoma friendly.
Step Free Access	Yes	Category A. This station has step free access to all platforms - Step free access to booking hall from front of station. Step free access via lift in the subway to platform 1 for services towards London. Step free access to platform 2/3 for services away from London via lift from the subway. Stepped access to all platforms via staircases from subway.
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Accessible taxis are available to book

Staff help
Staff Help Available	Yes	Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Assisted Travel	Yes	Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
Helpline Contact	Yes	0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Accessible Public Telephones	Yes	Public telephones are not wheelchair accessible

Station facilities

Atm Machine	Yes
Baby Change	Yes	Only available when staff present
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Shops	Yes	newspapers
Station Buffet	Yes	Coffee shop and Selecta vending machines
Telephones	Yes
Toilets	Yes	Booking Hall- Available during staffing hours
CCTV	Yes
Waiting Room	No	Unheated seating area in booking hall only available when staff are present

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		On way in to access trains from the car park

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points	Yes	On platform
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021

Car parking

Car parking	Yes
Name: Corporation Street Car Park Operator: Spaces: 110 Car Parking Contact Available: No Accessible Car Park Equipment: No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 19 Type: Stands Location: front of station Note: You may leave your cycle in the rack provided however you do so at your own risk.
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 19
Type: Stands
Location:

front of station

Note:

You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	Towards Gillingham: Bus stop outside station on Corporation Street (what 3 words: fool.claims.vibe). Towards Strood or Meopham: Bus stop opposite the station on Corporation Street (what 3 words: line.bats.golf).
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Taxi Rank	No

Location for Rail Replacement Services

Yes

Towards Gillingham: Bus stop outside station on Corporation Street (what 3 words: fool.claims.vibe).
Towards Strood or Meopham: Bus stop opposite the station on Corporation Street (what 3 words: line.bats.golf).

Bus Service

Yes

Information to plan your onward journey is available in a printable format here

Taxi Rank

General information

Station Operator	SE
Station Code	RTR
Staffing Level	partTime

Live departures & arrivals for Rochester

Departures

Arrivals

Live departures for Rochester
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
19:44	Kentish Town Platform 1	1	On time	n/a
19:53	Dover Priory Platform 2	2	19:55 2 mins late
19:57	Ramsgate Platform 2	2	On time
20:02	Rainham (Kent) Platform 2	2	On time	n/a
20:06	London Victoria Platform 1	1	20:09 3 mins late
20:14	Kentish Town		Cancelled	n/a
This train has been cancelled because of a fault with the signalling system earlier today
20:20	Ramsgate Platform 2	2	On time
20:23	London Victoria Platform 1	1	On time
20:27	Faversham		Cancelled
This train has been cancelled because of a fault with the signalling system earlier today
20:32	London St Pancras (Intl)		On time

Live arrivals at Rochester
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
19:43	Gillingham (Kent) Platform 1	1	On time	n/a
19:53	London Victoria Platform 2	2	19:54 1 min late
19:57	London St Pancras (Intl) Platform 2	2	On time
20:01	Kentish Town Platform 2	2	On time	n/a
20:05	Ramsgate Platform 1	1	20:08 3 mins late
20:13	Rainham (Kent)		Cancelled	n/a
This train has been cancelled because of a fault with the signalling system earlier today
20:19	London Victoria Platform 2	2	On time
20:22	Gillingham (Kent) Platform 1	1	On time
20:27	London St Pancras (Intl)		Cancelled
This train has been cancelled because of a fault with the signalling system earlier today
20:31	Luton		Cancelled

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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