Addlestone Train Station

Address

Addlestone station
Station Road
Addlestone
KT15 2PB

Station staff availability

For full accessibility information at Addlestone, view our accessibility info below.

Ticket office availability

Unstaffed

Ticket office availability
Mon - Fri:	06:30-10:00
Sat:	09:30-12:30
Sun:	Closed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Step Free Access	No	Step-free category B1 station - There is step free access to platform 1 (for trains to Weybridge) and platform 2 (for trains to Virginia Water and Staines). Both platforms are accessed by shorts ramps of up to 1:8 gradient. Interchange is via a 54 step footbridge or step-free via full-barrier level crossing at the end of the platforms (via ramps) which is approximately 65m.
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Assisted Travel	Yes	Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by station staff during the morning peak, and at all other times by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Helpline Contact	Yes	0800 5282100
Helpline Opening Hours	Yes	Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

Telephones	Yes
CCTV	Yes
Atm Machine	No
Baby Change	No
Seated Area	No
Shops	No
Station Buffet	No
Toilets	No
Waiting Room	No	Heated area located within the Ticket Office. Seating is compliant with code of practice.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Ticket office is located on platform 1.A Ticket Vending Machine with a video help link is located by entrance to platform 1.

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Smartcard Topup	Yes

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Customer Services		Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points	Yes	Customer Help points are located on every platform
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Please contact our Customer Service Centre on 0345 6000 650

Car parking

Car parking	Yes
Name: Addlestone Car Park Operator: Spaces: 3 Car Parking Contact Available: No Accessible Car Park Equipment: No	Daily Charge: £3.60

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 24 Type: Stands,Racks Location:
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes	To Weybridge and Woking: Station Road (B3121) Bus Stop H by Level Crossing To Virginia Water: Station Road (B3121) Bus Stop J When the Level Crossing is closed, all buses will use Station Road (B3121) Bus Stop E.
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Taxi Rank	No

Location for Rail Replacement Services

Yes

To Weybridge and Woking: Station Road (B3121) Bus Stop H by Level Crossing

To Virginia Water: Station Road (B3121) Bus Stop J

When the Level Crossing is closed, all buses will use Station Road (B3121) Bus Stop E.

Bus Service

Yes

Information to plan your onward journey is available in a printable format here

Taxi Rank

General information

Station Operator	SW
Station Code	ASN
Staffing Level	unstaffed

Live departures & arrivals for Addlestone

Departures

Arrivals

Live departures for Addlestone
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:35	Weybridge Platform 1	1	06:41 6 mins late	n/a
06:36	London Waterloo Platform 2	2	On time	n/a
07:04	Weybridge Platform 1	1	On time	n/a
07:06	London Waterloo Platform 2	2	On time	n/a
07:34	Weybridge Platform 1	1	On time	n/a
07:37	London Waterloo Platform 2	2	On time	n/a
08:04	Weybridge		On time	n/a
08:06	London Waterloo		On time	n/a

Live arrivals at Addlestone
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:35	London Waterloo Platform 1	1	06:41 6 mins late	n/a
06:36	Weybridge Platform 2	2	On time	n/a
07:04	London Waterloo Platform 1	1	On time	n/a
07:06	Weybridge Platform 2	2	On time	n/a
07:34	London Waterloo Platform 1	1	On time	n/a
07:37	Weybridge Platform 2	2	On time	n/a
08:04	London Waterloo		On time	n/a
08:06	Weybridge		On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Addlestone

No timetables.

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