Barnehurst

There are fixed standing height and wheelchair height ticket counters available.

Station Forecourt

Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services to London via path from ticket office. Step free access to platform 2 for services away from London via car park.No step free interchange between platforms.

Accessible taxis are available to book

Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Public telephones are not wheelchair accessible

Selecta vending machine

On Platform 1 Open Mon-Fri 0700-1000 and 1615-2015 Closed Sat and Sun

Heated waiting room On Platform 1- only available when staff are present

Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)

On platform

Sheltered: Yes
Spaces: 28
Type: Stands
Location:

rear of ticket office

You may leave your cycle in the rack provided however you do so at your own risk.

• Towards Dartford: On Barnehurst Road railway bridge, opposite the station. (what 3 words: soup.others.visit)
• Towards Lewisham: On Barnehurst Road railway bridge, next to the station. (what 3 words: boring.dining.patio)

Information to plan your onward journey is available in a printable format here