Berwick-upon-Tweed Train Station

Address

Berwick-upon-Tweed station
Railway Street
Berwick-upon-Tweed
TD15 1NF

Station staff availability

Station staff availability
Mon - Fri	06:00-22:45
Sat	06:00-22:45
Sun	09:00-22:45

For full accessibility information at Berwick-upon-Tweed, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	07:00-16:00
Sat:	08:00-16:00
Sun:	09:15-16:00

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes	Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window.
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes	The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a radar key; a radar key is available from the Ticket Office upon request.
Step Free Access	Yes	This station has step free access to all platforms. This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955 Lift available from station forecourt to platforms 1 & 2. RNIB Map for all located just to the left of the station entry doors. Please note that between Monday 9 September and Sunday 1 December 2024, there will be no step-free access to platforms 1 and 2 due to essential upgrade work to replace the lifts at this station. If you require assistance, please speak to station staff or contact us about Assisted Travel.
Impaired Mobility Set Down	Yes

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 6:00 AM to 10:45 PM Sat: 6:00 AM to 10:45 PM Sun: 9:00 AM to 10:45 PM Staff Help Available Note: When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03457 225 225 or 18001 03457 225 225 (Text relay service)
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Station Buffet	Yes	Costa coffee available as well as vending machine on the main concourse
Toilets	Yes	The toilets are located in the Main Entrance Hall and on both platforms. The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a RADAR key; a RADAR key is available from the Ticket Office upon request. Toilet opening hours are at all times that the station is open.
Waiting Room	Yes	This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
CCTV	Yes
Shops	No
Telephones	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Outside the travel centre entrance.

Smartcards
Smartcard Issued	Yes
Smartcard Topup	Yes
Smartcard Validator	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 01302 362175 Website: https://www.nationalrail.co.uk/
Customer Services		We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.This station has Secure Station Accreditation
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.This station has Secure Station Accreditation
Customer Help Points	No

Car parking

Car parking	Yes
Name: Council Car Park Operator: Northumberland County Council Spaces: 124 Notes: Max length of stay is 72 hours Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Note: Max length of stay is 72 hours Accessible Car Park Equipment: Yes Accessible Spaces: 5	Daily Charge: £3.50

Yes

Name: Council Car Park
Operator: Northumberland County Council
Spaces: 124
Notes:

Max length of stay is 72 hours

Car Parking Contact Available: No
Phone number:
Website: https://www.nationalrail.co.uk/
Note:

Max length of stay is 72 hours

Accessible Car Park Equipment: Yes
Accessible Spaces: 5

Daily Charge: £3.50

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 8 Type: Stands Location: Within car park
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 8
Type: Stands
Location:

Within car park

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Rail Replacement Coaches leave from the front of the station.
Taxi Rank	Yes	Berwick is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators are A1 Cabs 01289 308524, Fifes 01289 307188 or Berwick 01289 307771
Bus Service	Yes	Information to plan your onward journey is available in a printable format here

General information

Station Operator	GR
Station Code	BWK
Staffing Level	partTime

Live departures & arrivals for Berwick-upon-Tweed

Departures

Arrivals

Live departures for Berwick-upon-Tweed
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:00	London Kings Cross Platform 2	2	On time	n/a
06:10	Galashiels (Bus)			n/a
06:30	Newcastle Platform 1	1	On time	n/a
06:35	London Kings Cross Platform 1	1	On time	n/a
06:48	Plymouth via Leeds Platform 1	1	On time	n/a
07:13	London Kings Cross		On time	n/a

Live arrivals at Berwick-upon-Tweed
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:29	Edinburgh Platform 1	1	On time	n/a
06:34	Edinburgh Platform 1	1	On time	n/a
06:46	Edinburgh Platform 1	1	On time	n/a
07:11	Edinburgh		On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Berwick-upon-Tweed

No timetables.

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