Brentford Train Station

Address

Brentford station
Station Approach
Brentford
TW8 8DT

Station staff availability

For full accessibility information at Brentford, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:30-10:30
Sat:	Closed
Sun:	Closed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Accessible Toilets	Yes	The National key toilets are located in the Booking Hall on Platform 2; these toilets are operated by a radar key.
Step Free Access	Yes	Step-free category A Station. Level access from either side of station. Lifts between platforms or alternative step-free route via street (under 400m).
Accessible Booking Office Counter	No
Wheelchairs Available	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Assisted Travel	Yes	Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Helpline Contact	Yes	0800 5282100
Helpline Opening Hours	Yes	Mon - Fri: 24 Hours Sat: 24 Hours Sun: 24 Hours
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

Toilets	Yes	The toilets are located on Platform 2. The National key toilets are located in the Booking Hall on Platform 2; these toilets are operated by a radar key.
CCTV	Yes
Atm Machine	No
Baby Change	No
Seated Area	No
Shops	No
Station Buffet	No
Telephones	No
Waiting Room	No	No waiting room but seating available on the platform.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		The ticket office is located on Platform 2.A Ticket Vending Machine with a video help link is located on platform 1 (London direction).

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Travelcard		Zone 4
Smartcard Issued	No

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services

Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Customer Services		Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points	Yes	Customer Help points are located on every platform
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Please contact our Customer Service Centre on 0345 6000 650

Car parking

Car parking	Yes
Name: Brentford Car Park Operator: Spaces: 18 Car Parking Contact Available: No Accessible Car Park Equipment: No Accessible Spaces: 1 Accessible Spaces Note: Parking is chargeable for all vehicles except registered Blue Badge holders.	Daily Charge: £5.20 Weekly Charge: £20.70 Monthly Charge: £73.50

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 66 Type: Racks Location: Platform 1 and car park
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 66
Type: Racks
Location:

Platform 1 and car park

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	To Hounslow: Boston Manor Road (A3002) Bus Stop SK To Kew Bridge: Boston Manor Road (A3002) Bus Stop SM
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Taxi Rank	No

Location for Rail Replacement Services

Yes

To Hounslow: Boston Manor Road (A3002) Bus Stop SK

To Kew Bridge: Boston Manor Road (A3002) Bus Stop SM

Bus Service

Yes

Information to plan your onward journey is available in a printable format here

Taxi Rank

General information

Station Operator	SW
Station Code	BFD
Staffing Level	partTime

Live departures & arrivals for Brentford

Departures

Arrivals

Live departures for Brentford
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
05:53	Weybridge Platform 2	2	On time	n/a
06:09	London Waterloo Platform 1	1	On time	n/a
06:23	Weybridge Platform 2	2	On time	n/a
06:25	London Waterloo Platform 1	1	On time	n/a
06:39	London Waterloo Platform 1	1	On time	n/a
06:53	London Waterloo Platform 1	1	On time	n/a
06:53	Weybridge Platform 2	2	On time	n/a
07:08	London Waterloo		On time	n/a
07:23	London Waterloo		On time	n/a
07:23	Weybridge		On time	n/a

Live arrivals at Brentford
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
05:52	London Waterloo Platform 2	2	On time	n/a
06:08	Hounslow Platform 1	1	On time	n/a
06:22	London Waterloo Platform 2	2	On time	n/a
06:25	Woking Platform 1	1	On time	n/a
06:38	Twickenham Platform 1	1	On time	n/a
06:52	Staines Platform 1	1	On time	n/a
06:52	London Waterloo Platform 2	2	On time	n/a
07:07	Twickenham		On time	n/a
07:22	Weybridge		On time	n/a
07:22	London Waterloo		On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Brentford

No timetables.

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