Cathays Train Station

Address

Cathays station
Plas-y-Parc
Cardiff
CF10 3LU

Station staff availability

Staff Help Available Note:

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Ticket office availability

Ticket office availability
Mon - Fri:	06:30-19:30
Sat:	09:00-15:30
Sun:	Closed

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	The ticket machine(s) take cash, and major debit and credit cards. The machine on the Cardiff-bound platform is only available during staffing hours. The machine on the Pontypridd-bound platform is available all the time.
Step Free Access	No	Category B2. While both platforms are step-free, there is no facility for wheelchair users, mobility scooter users or persons with reduced mobility to cross between Platform 1 and 2 due to a steep footbridge. Customers who have travelled from the Valleys and wish to access the University or the Civic Centre are advised to travel to Queen Street station, change onto a North-bound service and alight at Cathays on the return service.
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Staff Help Available Note: There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03333 211202
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens,
Telephones	Yes
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Entrance to Pontypridd bound platform.

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 03333 211 202 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
Customer Services		Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points	Yes	On the Pontypridd bound platform.
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 30 Type: Stands Location: 15 Sheffield stands providing for up to 30 bicycles in an area, located to the south of the footbridge which crosses the railway.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 30
Type: Stands
Location:

15 Sheffield stands providing for up to 30 bicycles in an area, located to the south of the footbridge which crosses the railway.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	The rail replacement bus stop is on Park Place, near the Student Union.
Bus Service	Yes	The nearest bus stop is on Park Place.
Taxi Rank	No

General information

Station Operator	AW
Station Code	CYS
Staffing Level	partTime

Live departures & arrivals for Cathays

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Cathays

No timetables.

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