Cheam Train Station

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

This is a Category B2 station: Step-free access to both platforms via separate entrances. No step-free access between platforms.

The Assistance Meeting Point is in the middle of platform 2.

This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.

Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station

Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:

• Phone - 0800 138 1016
• Textphone - 0800 138 1018

Located on Platform 1.

Heated waiting areas are available on both platforms during staffed hours.

Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.

The Assistance Meeting Point is in the middle of platform 2.

Sheltered: No
Spaces: 38
Type: Stands
Location:

Located on the approach road to Platform 1, and by the car park on Platform 2.

Cycles are left at owners risk. Abandoned cycles may be removed.

Please click the link for details regarding the rail replacement bus location.

A taxi rank is located outside the front of the station.

Information to plan your onward journey is available in the “Onward Travel Information Map” below.