Dumfries Train Station

Address

Dumfries station
Lovers Walk
Dumfries
DG1 1NF

Station staff availability

Station staff availability
Mon - Fri	05:00-00:00
Sat	05:00-00:00
Sun	09:45-00:00

For full accessibility information at Dumfries, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:35-19:30
Sat:	06:35-19:30
Sun:	10:30-19:55

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes
Step Free Access	Yes	This is a Category A station with level access to both platforms and a footbridge connecting platform 1 and 2 with lifts. Passenger assistance meeting point for customers travelling towards Carlisle is at the departing platform. For passengers travelling towards Glasgow, the passenger assist meeting point is the booking office. Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations. Blue Badge parking bays: 4
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 5:00 AM to 12:00 AM Sat: 5:00 AM to 12:00 AM Sun: 9:45 AM to 12:00 AM
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
Accessible Public Telephones	No

Station facilities

Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes	Cafe
Telephones	Yes
Toilets	Yes	The Ladies toilets are located on Platforms 1 and 2; these toilet facilities are available from 06:30-19:30. The Gents toilets are located on Platform 1; these toilet facilities are available from 06:30-19:30. Radar - National Key Scheme toilets are located on Platform 1; available 24 hours a day.
CCTV	Yes
Atm Machine	No
Shops	No
Waiting Room	No	Part of station buildings - one on each platform

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Validator	Yes
Smartcard Issued	No
Smartcard Topup	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 03301 092 833 Website: https://www.nationalrail.co.uk/
Customer Services		customer.relations@scotrail.co.uk
Customer Help Points	Yes
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: customer.relations@scotrail.co.uk

Car parking

Car parking	Yes
Name: Station Car Park Operator: ScotRail Spaces: 134 Car Parking Contact Available: No Phone number: Website: https://www.nationalrail.co.uk/ Accessible Car Park Equipment: Yes Accessible Spaces: 4 Accessible Spaces Note: Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge	Daily Charge: £2.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 20 Type: Stands Location:
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes	Buses pick up/drop off from the station car park. Access via Lovers walk. Please click on the link below for the exact bus pick up location:- ///what3words
Taxi Rank	Yes	visit www.traintaxi.co.uk for details of taxis available for hire
Bus Service	Yes	for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Location for Rail Replacement Services

Yes

Buses pick up/drop off from the station car park. Access via Lovers walk.

Please click on the link below for the exact bus pick up location:-

///what3words

Taxi Rank

Yes

visit www.traintaxi.co.uk for details of taxis available for hire

Bus Service

Yes

for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

General information

Station Operator	SR
Station Code	DMF
Staffing Level	partTime

Live departures & arrivals for Dumfries

Departures

Arrivals

Live departures for Dumfries
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
07:15	Carlisle Platform 1	1	On time	n/a
07:58	Carlisle Platform 1	1	On time	n/a
08:48	Glasgow Central Platform 1	1	On time	n/a
08:59	Carlisle Platform 2	2	On time	n/a

Live arrivals at Dumfries
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
07:38	Carlisle Platform 1	1	On time	n/a
08:46	Carlisle Platform 1	1	On time	n/a
08:57	Glasgow Central Platform 2	2	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Dumfries

No timetables.

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