Halling

by entrance to platform 1

Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 1 for services to Strood. There is no step free access to Platform 2. Only stepped access via footbridge to platform 2 for services towards Paddock Wood. Unstaffed station. Ramp for train access and staff to assist, are on the trains.

Accessible taxis are available to book

This is an unstaffed station. Ramp for train access and staff to assist, are on the trains and they can only help getting on and off trains . You can now book assistance up to 2 hours before your journey. If you need assistance whether booked or unbooked please ensure you make yourselves visible on the platform so the on train staff can see you. There are also Help points on the platform where you can get in touch with our assisted travel team.We now have a mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Public telephones are not wheelchair accessible

On platform

• Towards Maidstone: Arriva bus stop on High Street, just outside the station (what 3 words: dozen.apples.ranks).
• Towards Strood: Arriva bus stop near the off licence (what 3 words: back.makes.cheese).

Information to plan your onward journey is available in a printable format here