New Southgate Train Station

Address

New Southgate station
Station Road
New Southgate
N11 1QH

Station staff availability

Station staff availability
Mon - Fri	06:30-11:30
Sat	Closed
Sun	Closed

For full accessibility information at New Southgate, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:30-11:30
Sat:	Closed
Sun:	Closed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Accessible Ticket Machines	Yes	All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Step Free Access	No	This is a Category C station: This station does not have step-free access. The Assistance Meeting Point is opposite the ticket office. This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Impaired Mobility Set Down	Yes
Accessible Booking Office Counter	No
Wheelchairs Available	No
Ramp For Train Access	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 6:30 AM to 11:30 AM Sat: Unavailable Sun: Unavailable
Assisted Travel	Yes	If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival. Trains calling at this station do not have on board staff. Alternatively, you can arrange assistance by: Pressing the “emergency & assisted travel” button on a station Help Point Calling our freephone number: 0800 058 2844 Texting us on 0800 138 1018 Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Great Northern.
Helpline Contact	Yes	For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on: Phone - 0800 058 2844 Textphone - 0800 138 1018
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Waiting Room	Yes	Unheated waiting shelters are available on the platforms.
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Toilets	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Validator	Yes
Travelcard		Zone 4
Smartcard Topup	No

Oyster Pay as you go Information
Oyster Validator	Yes
Oyster Comments		Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Oyster Topup	Yes
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No

Passenger services


Customer Services		Assistance can be provided via the help points, located on the platforms, at all times of the day.
Customer Help Points	Yes	The Assistance Meeting Point is opposite the ticket office.
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Assistance can be provided via the help points, located on the platforms, at all times of the day.

Car parking

Car parking	Yes
Name: Station Car Park Operator: APCOA Parking UK Spaces: 8 Car Parking Contact Available: No Phone number: 01895 262122 Website: https://www.apcoa.co.uk/great-northern/ Accessible Car Park Equipment: No Accessible Spaces: 1 Accessible Spaces Note: Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

Yes

Name: Station Car Park
Operator: APCOA Parking UK
Spaces: 8
Car Parking Contact Available: No
Phone number: 01895 262122
Website: https://www.apcoa.co.uk/great-northern/
Accessible Car Park Equipment: No
Accessible Spaces: 1
Accessible Spaces Note:

Free parking is offered to all Blue Badge holders.

Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.

If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 10 Type: Stands Location: Located by the Regal Drive entrance. Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 10
Type: Stands
Location:

Located by the Regal Drive entrance.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Please click the link for details regarding the rail replacement bus location.
Bus Service	Yes	Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Taxi Rank	No

General information

Station Operator	GN
Station Code	NSG
Staffing Level	partTime

Live departures & arrivals for New Southgate

Departures

Arrivals

Live departures for New Southgate
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:48	Moorgate Platform 1	1	06:52 4 mins late
06:53	Sevenoaks Platform 1	1	06:55 2 mins late	n/a
06:57	Welwyn Garden City Platform 4	4	On time
07:00	Moorgate Platform 1	1	On time
07:15	Welwyn Garden City Platform 4	4	On time
07:18	Moorgate Platform 1	1	On time
07:23	Sevenoaks Platform 1	1	On time	n/a
07:24	Welwyn Garden City Platform 4	4	On time	n/a
07:27	Welwyn Garden City Platform 4	4	On time
07:30	Moorgate Platform 1	1	On time

Live arrivals at New Southgate
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:48	Welwyn Garden City Platform 1	1	06:51 3 mins late
06:53	Welwyn Garden City Platform 1	1	06:54 1 min late	n/a
06:57	Moorgate Platform 4	4	On time
07:00	Welwyn Garden City Platform 1	1	On time
07:15	Moorgate Platform 4	4	On time
07:18	Welwyn Garden City Platform 1	1	On time
07:23	Welwyn Garden City Platform 1	1	On time	n/a
07:24	Sevenoaks Platform 4	4	On time	n/a
07:27	Moorgate Platform 4	4	On time
07:30	Welwyn Garden City Platform 1	1	On time

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for New Southgate

No timetables.

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