Otford Train Station

Address

Otford station
Station Road
Otford
TN14 5QY

Station staff availability

Station staff availability
Mon - Fri	06:15-19:30
Sat	06:15-19:30
Sun	08:10-15:40

For full accessibility information at Otford, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:10-12:50
Sat:	06:10-12:50
Sun:	08:10-15:40

0 Station updates

Station details

Otford men's toilets
The men's toilets at Otford are out of use until further notice.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes	There are standing height and wheelchair height ticket counters available.
Induction Loop	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	by entrance to platform 1
Accessible Toilets	Yes	Platform 1 - Available during staffing hours. This toilet is stoma friendly.
Step Free Access	No	Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards London from Car Park entrance. Step free access to platform 2 for services away from London via side entrance ramp. Stepped access between platforms available via station footbridge.Step free Interchange between platforms in excess of 400 metres.
Impaired Mobility Set Down	Yes
Wheelchairs Available	No

Getting to and from the station
Accessible Taxis	Yes	Accessible taxis are available to book

Staff help
Staff Help Available	Yes	Mon - Fri: 6:15 AM to 7:30 PM Sat: 6:15 AM to 7:30 PM Sun: 8:10 AM to 3:40 PM
Assisted Travel	Yes	Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. All Southeastern trains that call at this station are staffed and can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you. GTR trains do not have on board staff to assist.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
Helpline Contact	Yes	0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Accessible Public Telephones	Yes	Public telephones are not wheelchair accessible

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes	Coffee kiosk
Telephones	Yes
Toilets	Yes	Platform 1- Available during staffing hours
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Waiting Room	No	Heated waiting Room on the platform only available when staff are present

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		On way in to access trains from the car park

Smartcards
Smartcard Issued	Yes
Smartcard Topup	Yes
Smartcard Validator	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 0345 322 7021 Website: https://www.nationalrail.co.uk/
Customer Services		0345 322 7021
Customer Help Points	Yes	On platform
Ticket Gate	No
Customer Services: 0345 322 7021

Car parking

Car parking	Yes
Name: Station Car Park Operator: APCOA Parking Spaces: 178 Notes: From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 Car Parking Contact Available: No Phone number: 0330 333 9232 Website: https://www.nationalrail.co.uk/ Note: From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 Accessible Car Park Equipment: No Accessible Spaces: 7 Accessible Spaces Note: Parking is free for disabled customers displaying a valid Blue Badge in any car parking space	Daily Charge: £5.60 Weekly Charge: £22.90 Monthly Charge: £81.10

Yes

Name: Station Car Park
Operator: APCOA Parking
Spaces: 178
Notes:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Car Parking Contact Available: No
Phone number: 0330 333 9232
Website: https://www.nationalrail.co.uk/
Note:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Accessible Car Park Equipment: No
Accessible Spaces: 7
Accessible Spaces Note:

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Daily Charge: £5.60
Weekly Charge: £22.90
Monthly Charge: £81.10

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 24 Type: Stands Location: car park entrance Platform 1 Note: You may leave your cycle in the rack provided however you do so at your own risk.
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 24
Type: Stands
Location:

car park entrance Platform 1

Note:

You may leave your cycle in the rack provided however you do so at your own risk.

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	Station forecourt (Platform 1 side of the station)
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Taxi Rank	No

General information

Staffing Level: Full Time
Station Operator: SE	Station Code: OTF

Live departures & arrivals for Otford

Departures

Arrivals

Live departures for Otford
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
11:08	Maidstone East Platform 2	2	11:09 1 min late
11:18	Sevenoaks Platform 2	2	On time
11:29	London Blackfriars Platform 1	1	On time
11:31	Ashford International Platform 2	2	11:34 3 mins late
11:38	London Charing Cross Platform 1	1	On time
11:48	Sevenoaks		Cancelled	n/a
This train has been cancelled because of a fault with the signalling system earlier today
11:55	London Victoria Platform 1	1	On time
11:59	London Blackfriars Platform 1	1	On time
12:08	Maidstone East		On time
12:18	Sevenoaks		On time	n/a

Live arrivals at Otford
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
11:07	London Charing Cross Platform 2	2	11:08 1 min late
11:18	London Blackfriars Platform 2	2	On time
11:29	Sevenoaks Platform 1	1	On time
11:31	London Victoria Platform 2	2	11:34 3 mins late
11:37	Maidstone East Platform 1	1	On time
11:48	London Blackfriars		Cancelled	n/a
This train has been cancelled because of a fault with the signalling system earlier today
11:55	Ashford International Platform 1	1	On time
11:59	Sevenoaks Platform 1	1	On time
12:07	London Charing Cross		On time
12:18	London Blackfriars		On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

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