Sandown Train Station

Address

Sandown station
Station Avenue
Sandown
PO36 9BN

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Station staff availability

For full accessibility information at Sandown, view our accessibility info below.

Ticket office availability

Unstaffed

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Ramp For Train Access	Yes
Step Free Access	No	Step-free access category B1. Level access to Platform 2 (for Shanklin) from forecourt (via poor quality dropped kerb). Step-free access to Platform 1 (for Ryde) via separate entrance and long ramp at approx. 1:20. Step-free route between platforms via street - approx 300m.
Impaired Mobility Set Down	Yes
Accessible Booking Office Counter	No
Wheelchairs Available	No
Accessible Ticket Machines	No
Accessible Toilets	No

Getting to and from the station
Accessible Taxis	No

Staff help
Assisted Travel	Yes	Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100. Meeting point for assistance - Assisted Boarding Point on platforms. A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
Helpline Contact	Yes
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note:
Telephones	Yes
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Toilets	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Sandown does not have a ticket office.A Ticket Vending Machine is located outside the entrance to platform 2.

Smartcards
Smartcard Validator	Yes
Smartcard Issued	No
Smartcard Topup	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.nationalrail.co.uk/
Customer Services		Please contact our Customer Services Department on 0345 6000 650
Customer Help Points	Yes
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Please contact our Customer Services Department on 0345 6000 650

Car parking

Car parking	Yes
Name: Sandown Car Park Operator: Spaces: 40 Car Parking Contact Available: No Accessible Car Park Equipment: Yes Accessible Spaces Note: Parking is chargeable for all vehicles except registered Blue Badge holders.	Daily Charge: £1.80 Weekly Charge: £7.10 Monthly Charge: £25.90

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: No Spaces: 10 Type: Racks Location: car park Note: Cycle racks are located in the Station car park.
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: No
Spaces: 10
Type: Racks
Location:

car park

Note:

Cycle racks are located in the Station car park.

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	During planned engineering work and unplanned disruption, rail replacement buses will use the following bus stops To Brading and Ryde: bus stop on Broadway at the junction with Station Avenue on opposite side of the road from Premier stores. To Lake and Shanklin: bus stop on Broadway at the junction with Station Avenue on same side of the road as Premier stores.
Bus Service	Yes	Information to plan your onward journey is available in a printable format here
Taxi Rank	No

Location for Rail Replacement Services

Yes

During planned engineering work and unplanned disruption, rail replacement buses will use the following bus stops

To Brading and Ryde: bus stop on Broadway at the junction with Station Avenue on opposite side of the road from Premier stores.

To Lake and Shanklin: bus stop on Broadway at the junction with Station Avenue on same side of the road as Premier stores.

Bus Service

Yes

Information to plan your onward journey is available in a printable format here

Taxi Rank

General information

Station Operator	IL
Station Code	SAN
Staffing Level	unstaffed

Live departures & arrivals for Sandown

Departures

Arrivals

Live departures for Sandown
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
05:51	Shanklin Platform 2	2	On time	n/a
06:07	Ryde Esplanade Platform 1	1	On time	n/a
06:18	Shanklin Platform 2	2	On time	n/a
06:36	Ryde Esplanade Platform 1	1	On time	n/a

Live arrivals at Sandown
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
05:50	Ryde St Johns Road Platform 2	2	On time	n/a
06:07	Shanklin Platform 1	1	On time	n/a
06:17	Ryde Esplanade Platform 2	2	On time	n/a
06:36	Shanklin Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Sandown

No timetables.

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