Shanklin Train Station

Address

Shanklin station
Regent Street
Shanklin
PO37 7AR

Station staff availability

For full accessibility information at Shanklin, view our accessibility info below.

Ticket office availability

Unstaffed

Ticket office availability
Mon - Fri:	06:50-12:30
Sat:	07:45-15:00
Sun:	08:00-15:15

0 Station updates

Station details

There will be no access to the platforms at Shanklin from Saturday 26 April to Thursday 1 May 2025.

Accessibility

Station Accessibility
Induction Loop	Yes
Accessible Toilets	Yes
Step Free Access	Yes	Step-free access category A. Level access to platform via Booking Hall or side gate.
Impaired Mobility Set Down	Yes	At front of station
Accessible Booking Office Counter	No
Wheelchairs Available	No
Ramp For Train Access	No
Accessible Ticket Machines	No

Getting to and from the station
Accessible Taxis	No

Staff help
Assisted Travel	Yes	Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100. Meeting point for assistance - Assisted Boarding Point on platforms. A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
Helpline Contact	Yes
Accessible Public Telephones	No
Staff Help Available	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note:
Telephones	Yes
Toilets	Yes	Toilets located in the Ticket Office.
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Waiting Room	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Ticket office is located on platform 1.A Ticket Vending Machine is located outside the side entrance from platform 1.

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.nationalrail.co.uk/
Customer Services		Please contact the Customer Service Department on 0345 6000 650
Customer Help Points	Yes
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Please contact the Customer Service Department on 0345 6000 650

Car parking

Car parking	Yes
Name: Shanklin Car Park Operator: Spaces: 50 Car Parking Contact Available: No Accessible Car Park Equipment: Yes Accessible Spaces Note: Parking is chargeable for all vehicles except registered Blue Badge holders.	Daily Charge: £1.80 Weekly Charge: £7.10 Monthly Charge: £25.90

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 10 Type: Racks Location: car park Note: Covered cycle racks are located at the front of the station.
Cycle Storage CCTV	No

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 10
Type: Racks
Location:

car park

Note:

Covered cycle racks are located at the front of the station.

Cycle Storage CCTV

Other transport

Location for Rail Replacement Services	Yes	During planned engineering work and unplanned disruption, rail replacement buses will leave from the station forecourt.
Taxi Rank	Yes	Redline Taxis - 01983 404444
Bus Service	Yes	Information to plan your onward journey is available in a printable format here

General information

Station Operator	IL
Station Code	SHN
Staffing Level	unstaffed

Live departures & arrivals for Shanklin

Departures

Arrivals

Live departures for Shanklin
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability	Train LengthCoaches	further details
05:45	Ryde Esplanade			n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Shanklin

No timetables.

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