Stansted Airport Train Station

Address

Stansted Airport station
Under the Airport Terminal
Bassingbourn Road
CM24 1QW

Station staff availability

Station staff availability
Mon - Sun	24 Hours

For full accessibility information at Stansted Airport, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Sun:	06:30-00:00

0 Station updates

Station details

Toilets out of Use & Ticket Office Temporary Closure
Toilets out of use.
The toilets on the platform are out of use at the moment, the nearest toilets are available in the arrivals Lounge, or on board our trains. We are sorry for any inconvenience this may cause.
Ticket Office Temporary Closure Until July 2025
The Ticket Office will be closed at this station while improvements are being made, staff will be available to help with the purchasing of tickets. This is expected to last until 4th July 2025.
Sorry for the inconvenience this may cause.

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes
Accessible Toilets	Yes
Step Free Access	Yes	This station has step free access to all platforms. Lifts available. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the Customer Information point.
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Details of nearest taxis are shown on station information poster

Staff help
Staff Help Available	Yes	Mon - Sun: 24 Hours Staff Help Available Note: Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 028 28 78
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes	Located on concourse
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens,
Shops	Yes	Newsagent/Sweets Passport Photo Booth
Station Buffet	Yes	Coffee shop Vending machines
Telephones	Yes
Toilets	Yes	The toilets are located on the Concourse. An accessible toilet (non-RADAR) is located on the Concourse. The baby change facilities are available in the accessible toilet. Until March 2025, there is limited availability of toilets at Stansted Airport station due to refurbishment works. Alternative facilities are available on trains or at the airport terminal.
CCTV	Yes
Waiting Room	No	The waiting room is on platform 1. There are also seats throughout the station.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Topup	Yes
Smartcard Validator	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Customer Services		Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.
Customer Help Points	Yes
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Car parking

Car parking	Yes
Name: Operator: British Airports Authority Spaces: 5000 Car Parking Contact Available: No Phone number: Website: http://www.stanstedairport.com/parking Accessible Car Park Equipment: Yes

Cycling

Bicycle Storage
Cycle Storage CCTV	Yes
Cycle Storage Availability	No

Other transport

Location for Rail Replacement Services	Yes	Rail Replacement services operate from the main coach station as directed by Station Staff. CrossCountry rail replacement departs from bays 10 and 11.
Bus Service	Yes	Local buses and National Coach routes stop in bus station located at airport
Taxi Rank	No

Location for Rail Replacement Services

Yes

Rail Replacement services operate from the main coach station as directed by Station Staff.

CrossCountry rail replacement departs from bays 10 and 11.

Bus Service

Yes

Local buses and National Coach routes stop in bus station located at airport

Taxi Rank

General information

Station Operator	LE
Station Code	SSD
Staffing Level	Full Time

Live departures & arrivals for Stansted Airport

Departures

Arrivals

Live departures for Stansted Airport
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
06:00	London Liverpool Street Platform 3	3	On time	n/a
06:12	Birmingham New Street Platform 2	2	On time	n/a
06:15	London Liverpool Street Platform 1	1	On time	n/a
06:28	London Liverpool Street Platform 3	3	On time	n/a
06:45	London Liverpool Street Platform 1	1	On time	n/a
06:58	London Liverpool Street Platform 3	3	On time	n/a
07:15	London Liverpool Street Platform 1	1	On time	n/a
07:21	Birmingham New Street Platform 2	2	On time	n/a
07:28	London Liverpool Street Platform 3	3	On time	n/a

Live arrivals at Stansted Airport
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
05:49	Cambridge Platform 2	2	On time	n/a
06:00	London Liverpool Street Platform 1	1	On time	n/a
06:13	London Liverpool Street Platform 3	3	On time	n/a
06:30	London Liverpool Street Platform 1	1	On time	n/a
06:47	London Liverpool Street Platform 3	3	On time	n/a
06:59	London Liverpool Street Platform 1	1	On time	n/a
07:07	Cambridge Platform 2	2	On time	n/a
07:11	London Liverpool Street Platform 3	3	On time	n/a
07:30	London Liverpool Street Platform 1	1	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Stansted Airport

No timetables.

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