Sunderland Train Station

Address

Sunderland station
Athenaeum Street
Sunderland
SR1 3HP

Station staff availability

Station staff availability
Mon - Fri	05:15-00:00
Sat	05:15-00:00
Sun	06:30-00:00

For full accessibility information at Sunderland, view our accessibility info below.

Ticket office availability

Ticket office availability
Mon - Fri:	06:15-18:00
Sat:	06:15-18:00
Sun:	08:00-17:00

0 Station updates

Station details

Accessibility

Station Accessibility
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	Located on the North Concourse and accepts cash and cards.
Step Free Access	Yes	Category A Station Lifts to all platforms for disabled passengers from the North end of the station. Open for all services. To find our more about travelling around this station, please see the 360 map click here
Accessible Booking Office Counter	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Mon - Fri: 5:15 AM to 12:00 AM Sat: 5:15 AM to 12:00 AM Sun: 6:30 AM to 12:00 AM
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours	Yes	Mon - Sun: 24 Hours
Accessible Public Telephones	No

Station facilities

Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Station Buffet	Yes
Toilets	Yes
CCTV	No
Atm Machine	No
Shops	No
Telephones	No
Waiting Room	No	There is a waiting room between platform 1 and 4 .

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Issued	Yes
Smartcard Topup	Yes
Smartcard Validator	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Phone number: 08002006060 Website: https://www.nationalrail.co.uk/
Customer Services		08002006060
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: 08002006060
Customer Help Points	No

Car parking

Car parking	No

Cycling

Bicycle Storage
Cycle Storage Availability	No
Cycle Storage CCTV	No

Other transport

Location for Rail Replacement Services	Yes	Pick Up / Drop Off in Fawcett Street, near to the Travel Centre entrance in Athenaeum Street, outside Wilkinsons.
Taxi Rank	Yes	Taxi rank outside of the station.
Bus Service	Yes	Busline 0871 200 2233

General information

Staffing Level: Full Time
Station Operator: NT	Station Code: SUN

Live departures & arrivals for Sunderland

Departures

Arrivals

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Sunderland

No timetables.

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