Swansea Train Station

Address

Swansea station
High Street
Swansea
SA1 1NU

Station staff availability

Staff Help Available Note:

Staff help is available at this station within the Ticket Office Hours, outside of these times there are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Ticket office availability

Ticket office availability
Mon - Fri:	05:15-20:00
Sat:	06:15-20:00
Sun:	08:00-20:00

0 Station updates

Station details

Accessibility

Station Accessibility
Accessible Booking Office Counter	Yes
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	The ticket machines take cash, debit and credit cards.
Accessible Toilets	Yes	The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Step Free Access	Yes	Category A. Step free access to all platforms.
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	No

Staff help
Staff Help Available	Yes	Staff Help Available Note: Staff help is available at this station within the Ticket Office Hours, outside of these times there are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	03333 211202
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Atm Machine	Yes
Baby Change	Yes
Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Arrival Screens, Announcements,
Shops	Yes
Station Buffet	Yes
Toilets	Yes	The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Waiting Room	Yes
CCTV	Yes
Telephones	No

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes
Ticket Office Note		Ticket Office is located in the main Booking Hall.

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Lost Property Contact Available	Yes	Phone number: 03333 211 202 Website: http://www.tfwrail.wales/lostproperty
Ticket Gate	Yes
Customer Services		Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points	No

Car parking

Car parking	Yes
Name: Swansea Station Operator: APCOA Spaces: 41 Car Parking Contact Available: No Phone number: Website: https://www.apcoa.co.uk/tfwr Accessible Car Park Equipment: Yes

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 128 Type: Stands Location: Cycle parking at Swansea station is provided at three locations. On Platform 1, there are 39 Sheffield stands providing for up to 78 bicycles to be parked. On Platform 4, there are 15 Sheffield stands providing parking for up to 30 bicycles. Outside the station, opposite the Grand Hotel there is a shelter with 10 Sheffield stands offering parking for up to 20 bicycles Note: 64 Sheffield stands providing for 128 bikes are provided
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 128
Type: Stands
Location:

Cycle parking at Swansea station is provided at three locations.

On Platform 1, there are 39 Sheffield stands providing for up to 78 bicycles to be parked. On Platform 4, there are 15 Sheffield stands providing parking for up to 30 bicycles. Outside the station, opposite the Grand Hotel there is a shelter with 10 Sheffield stands offering parking for up to 20 bicycles

Note:

64 Sheffield stands providing for 128 bikes are provided

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	The rail replacement bus stop is at the station front.
Taxi Rank	Yes	Taxi rank is situated adjacent to the station
Bus Service	Yes	First operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus Frequent bus routes serve stops on the High Street (at the front of the rail station) going to the city centre and also the Quadrant Bus Station (for interchange onto all other routes). Buy a Swansea PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Location for Rail Replacement Services

Yes

The rail replacement bus stop is at the station front.

Taxi Rank

Yes

Taxi rank is situated adjacent to the station

Bus Service

Yes

First operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus

Frequent bus routes serve stops on the High Street (at the front of the rail station) going to the city centre and also the Quadrant Bus Station (for interchange onto all other routes).

Buy a Swansea PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

General information

Station Operator	AW
Station Code	SWA
Staffing Level	Full Time

Live departures & arrivals for Swansea

Departures

Arrivals

Live departures for Swansea
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
05:16	Llandovery Platform 1	1	On time	n/a
05:29	London Paddington Platform 3	3	On time	n/a
05:43	Hereford		On time	n/a
05:57	London Paddington Platform 2	2	On time	n/a
06:01	Pembroke Dock Platform 4	4	On time	n/a
06:26	London Paddington Platform 3	3	On time	n/a
06:31	Cardiff Central Platform 2	2	On time	n/a
06:54	London Paddington		On time	n/a
06:57	Milford Haven		On time	n/a

Live arrivals at Swansea
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
05:24	Carmarthen Platform 1	1	On time	n/a
06:21	Carmarthen Platform 2	2	On time	n/a
06:51	Cardiff Central		On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Swansea

No timetables.

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