Thorpe-le-Soken Train Station

Address

Thorpe-le-Soken station
Station Road
Thorpe-le-Soken
CO16 0HQ

Station staff availability

Station staff availability
Mon - Fri	06:30-21:30

For full accessibility information at Thorpe-le-Soken, view our accessibility info below.

Ticket office availability

Unstaffed

0 Station updates

Station details

Thorpe-le-Soken station has no step free access. Interchange between trains here is possible if assistance is requested either on board or is pre-booked, however passengers arriving at the station who wish to travel on Greater Anglia train services are required to cross to the two platforms via a stepped footbridge. Mobility impaired passengers or those with heavy luggage are therefore advised to travel from Clacton-on-Sea or Kirby Cross stations.

Accessibility

Station Accessibility
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Accessible Ticket Machines	Yes	Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.
Step Free Access	No	Thorpe-le-Soken station has no step free access. Interchange between trains here is possible if assistance is requested either on board or is pre-booked, however passengers arriving at the station who wish to travel on Greater Anglia train services are required to cross to the two platforms via a stepped footbridge. Mobility impaired passengers or those with heavy luggage are therefore advised to travel from Clacton-on-Sea or Kirby Cross stations. This station is a category C station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Accessible Booking Office Counter	No
Accessible Toilets	No
Impaired Mobility Set Down	No

Getting to and from the station
Accessible Taxis	Yes	Details of nearest taxis are shown on station information poster

Staff help
Staff Help Available	Yes	Mon - Fri: 6:30 AM to 9:30 PM Staff Help Available Note: Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended. What assistance is available for customers using this station? Board and alight Ramp assistance (although please be aware that this station has no step free access) Luggage (on and off train only) Ticket sale on board How can Turn Up And Go (TUAG) assistance be requested by customers using this station? By speaking with a member of station staff By calling 0345 600 7245 (option 4) By selecting the help button on the ticket machine at this station By using one of the two Help Points at this station
Assisted Travel	Yes	We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline Contact	Yes	0800 028 28 78
Helpline Opening Hours	Yes	Mon - Sun: 8:00 AM to 8:00 PM
Accessible Public Telephones	No

Station facilities

Seated Area	Yes
Passenger Information Systems	Yes	Passenger Information Systems Note: Departure Screens, Announcements,
Toilets	Yes	The toilets are located in the station building next to the former signal box, with male toilets accessed from Platform 1 and female toilets accessed from Platform 2.
CCTV	Yes
Atm Machine	No
Baby Change	No
Shops	No
Station Buffet	No
Telephones	No
Waiting Room	No	The main waiting room is directly opposite the bottom of the footbridge steps that lead to / from Platforms 1 and 2. Another waiting room is located next to the female toilets on Platform 2.

Ticket buying & collection

Ticket office availability
Ticket Machine	Yes

Smartcards
Smartcard Validator	Yes
Smartcard Topup	Yes
Smartcard Issued	No

Oyster Pay as you go Information
Prepurchase Collection	Yes
Penalty Fares		Applicable Operators: Southeastern
Oyster Pre Pay	No
Oyster Validator	No
Oyster Topup	No

Passenger services

Website: https://www.greateranglia.co.uk/lost-property
Customer Services		Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.
Customer Help Points	Yes	Help points can be found at the following location(s): At the entrance to the station and adjacent to the accessible car parking bays, fixed to the brick wall Platform 1 - At the bottom of the footbridge steps, fixed to the brick wall on the outside of the waiting room
Lost Property Contact Available	No
Ticket Gate	No
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Car parking

Car parking	Yes
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 65 Car Parking Contact Available: No Phone number: 0345 050 7080 Website: https://www.ncp.co.uk/find-a-car-park/car-parks/thorpe-le-soken-stn-g-anglia/ Accessible Car Park Equipment: Yes Accessible Spaces: 5	Daily Charge: £6.60 Weekly Charge: £27.50 Monthly Charge: £94.00

Cycling

Bicycle Storage
Cycle Storage Availability	Yes	Sheltered: Yes Spaces: 38 Type: Stands,Racks Location: There are three cycle stands next to the station entrance, and a further 32 sheltered cycle parking spaces are located between the station entrance and the footbridge steps.
Cycle Storage CCTV	Yes

Bicycle Storage

Cycle Storage Availability

Yes

Sheltered: Yes
Spaces: 38
Type: Stands,Racks
Location:

There are three cycle stands next to the station entrance, and a further 32 sheltered cycle parking spaces are located between the station entrance and the footbridge steps.

Cycle Storage CCTV

Yes

Other transport

Location for Rail Replacement Services	Yes	Rail replacement bus services pick up and drop off at the entrance to the station carpark.
Taxi Rank	No
Bus Service	No

General information

Station Operator	LE
Station Code	TLS
Staffing Level	partTime

Live departures & arrivals for Thorpe-le-Soken

Departures

Arrivals

Live departures for Thorpe-le-Soken
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
05:23	London Liverpool Street Platform 1	1	On time	n/a
05:48	London Liverpool Street Platform 1	1	On time	n/a
06:13	London Liverpool Street Platform 1	1	On time	n/a
06:23	Walton-on-the-Naze Platform 2	2	On time	n/a

Live arrivals at Thorpe-le-Soken
Due	Destination	Platform	Expected	Usual Seat AvailabilityUsual seat availability
05:23	Clacton-on-Sea Platform 1	1	On time	n/a
05:45	Walton-on-the-Naze Platform 2	2	On time	n/a
05:48	Clacton-on-Sea Platform 1	1	On time	n/a
06:13	Clacton-on-Sea Platform 1	1	On time	n/a
06:19	Clacton-on-Sea Platform 2	2	On time	n/a

Many seats available
Plenty of seats available
Some seats available
Only a few seats available
Standing room only
n/a

Data unavailable

Usual seat availability is based on information we hold for the last 7 days. Availability is stated for many, but not all, trains operated by Southeastern. We're working hard to expand this information for all our services.
To feedback on this pilot, email seats@southeasternrailway.co.uk

timetables for Thorpe-le-Soken

No timetables.

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